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Wellness Hotel Alpenhof

4.0 star property
Ski-in/ski-out hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wellness Hotel Alpenhof

View from room
Indoor pool, pool loungers
Exterior
Premium bedding, free minibar items, in-room safe
Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Free breakfast
  • Spa
  • Pool
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is S$517
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Penthouse Deluxe Suite Matterhorn View

View from room

Penthouse Deluxe Suite Matterhorn View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 99.9 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Queen Beds

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 80 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed OR 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Design Suite

Premium bedding, free minibar items, in-room safe

Design Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Alpine Chic Room

Premium bedding, free minibar items, in-room safe

Alpine Chic Room

Highlights

Balcony
Individually furnished
Heating
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room

Premium bedding, free minibar items, in-room safe

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Design Double Room

Premium bedding, free minibar items, in-room safe

Design Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Single No Balcony

Premium bedding, free minibar items, in-room safe

Design Single No Balcony

Highlights

Individually furnished
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Renovated in 2015
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double No Balcony

Premium bedding, free minibar items, in-room safe

Deluxe Double No Balcony

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Pool
Free breakfast
Spa
Pet-friendly
9.8 out of 10, Exceptional, (377)
The price is S$516
includes taxes & fees
1 Dec - 2 Dec
BEAUSiTE Zermatt
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About the area

Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 6 min walk - 0.5 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 15 min walk - 1.3 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Free train station pickup

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬3 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬6 min walk
  • ‪Snowboat Bar - ‬3 min walk
  • ‪Zer Mama Bistro - ‬2 min walk

About this property

Wellness Hotel Alpenhof

Placing you only steps from Zermatt-Matterhorn Ski Paradise, Wellness Hotel Alpenhof allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Skiers will appreciate access to ski passes and storage. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

Bosnian, Catalan, English, French, German, Italian, Macedonian, Portuguese, Serbian, Slovenian

At a glance

Hotel size

  • 61 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Free train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1983
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path to lift

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Stocked minibar (select free items)
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant Alpenhof – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 60.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts major credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Does Wellness Hotel Alpenhof offer free cancellation for a full refund?
Yes, Wellness Hotel Alpenhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wellness Hotel Alpenhof?
Yes, there's an indoor pool.
Are pets allowed at Wellness Hotel Alpenhof?
Yes, dogs are welcome. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at Wellness Hotel Alpenhof?
Sorry, there's no on-site parking at Wellness Hotel Alpenhof.
What are the check-in and check-out times at Wellness Hotel Alpenhof?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at Wellness Hotel Alpenhof and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Wellness Hotel Alpenhof also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Wellness Hotel Alpenhof?
Yes, Restaurant Alpenhof offers international cuisine.
What's the area around Wellness Hotel Alpenhof like?
Wellness Hotel Alpenhof is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Matterhorn Museum.

Wellness Hotel Alpenhof Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

An experience you need to try!
This was no doubt our best experience in a hotel. Everyone went above and beyond. The Matterhorn was a great view out of our window. We’ll be back again hopefully!
Arlen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zermatt Gem
A beautiful hotel with excellent facilities and service. I would highly recommend this hotel if staying in Zermatt. Staff were great, organised lift tickets for us no problems and were very informative when seeking information. Everything is so close, easy walking to most places in the village.
Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel.
Nice location, eco-friendly, beautiful views and friendly staff.
Jenny, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We visited Hotel Alpenhof for our honeymoon and they made our stay the most incredible experience. We look forward to returning! Thank you Hotel Alpenhof team!
Jenny, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel !
Everything was perfect including room , bedding , amenities, spa and quiet room and great massage . Breakfast was good , I would personally add some more vegetables which were only little Location is good 5 min from center and train station
daniel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Without a doubt, one of the most friendly and well appointed hotels we have ever stayed.
jeffrey, 2-night trip
Verified Expedia guest review

8/10 Very good

Alexandre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, short walk to downtown and just across the street from sunnega lift. They offer a shuttle to and from train station for luggage - just have to send a message or email to coordinate. Didn't have a chance to use the pool/spa area bc it closes early (8pm), would have been nice if it closed later (e.g. 9 or 10pm). Lovely breakfast spread.
Jane, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good job! You all try very hard!
Teji, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

One suggestion that I would like to make based on our experience, is the light switches in the room. One person is in the bathroom and another person turns off a lamp in the bedroom and the person in the bathroom is in the dark! We spent 2 days trying to figure it out, and we regard ourselves as reasonably intelligent people. The view was spectacular on the balcony! Location was perfect, away from noisy train station but close enough to walk there. The hotel offered transport to and from the train station.
Yvonne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

..
Khwaja Mahbubur, 3-night family trip
Verified Expedia guest review

8/10 Very good

Beautifully renovated. In the heart of Zermatt and walkable to everything. Truly has the Swiss mountain vibe with its decor. The spa is incredible with an awesome hot tub and pool. We took advantage of massages although options were limited as you could only book the one therapist who only did classic massage. The food was some of the best we had. Go see Allie in the bar. He was super nice and gave impeccable service. The only hiccup is that we pre- arranged shuttle pick up from the hotel for when we arrived and they did not show up. I had to make an expensive phone call to call them and have them send the shuttle after waiting around awhile. Other than that I would stay here again.
Holly, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best stay in Switzerland!
Brittany, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay in Zermatt. We had a smooth check in with the front desk helping us with all of our requests (shoutout to Emilie). Appreciated housekeeping dropping by in the afternoon for turn down service + chocolate treats, as well as the ride to and from the train station
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

.
Andrea, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel has unique feeling for me, such as warm personal touches. I love this hotel. Family friendly also. All staffs were so nice, and outside jacuzzi was great.
Andrea, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

There are no complaints with this property - EVERYTHING was outstanding!
Chris, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Alexander, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Stay
We really enjoyed the hotel. Great location and the resturant is a must, very reasonable for the quality of food. Also would like to say go see Ali at the bar, one of the nicest, considerate, and attentive person we have meet abroad! He made our trip memorable!!
Don, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Ben, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is a new and thoroughly modern hotel. It has everything you can possibly ask for. There's also quick transportation to and from the train station. Seriously, there is nothing you could want in a hotel that they don't have.
Paul, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shreeji, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This has to be one of the best properties i have stayed in Europe. Their service is outstanding and its very convenient to access the entire town from it.
Pankaj, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with great amenities - Sauna and hot tub was unreal. Would love to come back again.
Tae Joon, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Dr. Quan, 2-night family trip
Verified Hotels.com guest review