At Sandals Dunns River - Couples Only - All-inclusive, unwind in style with a full breakfast, rejuvenating spa treatments, and gourmet meals at any of the 12 on-site restaurants. Enjoy high-speed WiFi throughout your stay and explore the lush garden or relax by one of five outdoor pools.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Bar
Pool
Free breakfast
24/7 front desk
Spa
Main amenities (12)
Daily housekeeping
On the beach
12 restaurants and 9 bars/lounges
Full-service spa
5 outdoor pools
Free airport shuttle
Coffee shop/cafe
Terrace
24-hour front desk
Air conditioning
Garden
Self-serve laundry
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
Room options
View all photos for Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level, Penthouse)
Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level, Penthouse)
Highlights
Balcony
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Fan
Blackout curtains
Pillow-top bed
Ocean view
39 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Private Pool (Coyoba Villa, Butler)
Suite, 1 King Bed, Private Pool (Coyoba Villa, Butler)
Highlights
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Fan
Blackout curtains
74 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom, Patio (Tufa Terrace, Swim-up, Butler)
Montego Bay (MBJ-Sir Donald Sangster Intl.) - 91 min drive
Free airport shuttle
Restaurants
Mandalay Asian Restaurant - 11 min walk
Bob Marley Bar - 15 min walk
Boulangerie - 12 min drive
Just Coool A.K.A Puddin Man - 9 min drive
Bamboo Blu - 15 min walk
About this property
Sandals Dunns River - Couples Only - All-inclusive
Sandals Dunns River - Couples Only - All-inclusive is a great choice for your beach stay in Ocho Rios, putting you near activities such as snorkelling and windsurfing. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and body scrubs. Dining choices include 12 restaurants, and the 9 bars/lounges are great places to grab a cold drink. A free airport shuttle, a terrace and a garden are other highlights at this luxurious property.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Languages
English
At a glance
DONE
Hotel size
260 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Transfers
Free airport shuttle (available 24 hours)
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
12 restaurants
9 bars/lounges
Coffee shop
Private dining
What to do
On the beach
Fitness classes
Snorkelling nearby
Services
24-hour front desk
Concierge services
Laundry facilities
Romance packages
Facilities
Garden
Terrace
5 outdoor pools
Full-service spa
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Lift door width (centimetres): 92
Wheelchair-accessible path to lift
Accessible airport shuttle
Wheelchairs available on site
Well-lit path to entrance
Tile flooring in room
Room amenities
Be entertained
52-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Pillow-top mattress
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Sandals Dunns River Falls
Sandals Dunns River Couples Only
Sandals Dunns River All Inclusive Couples Only
Sandals Dunns River - Couples Only - All-inclusive Ocho Rios
Frequently asked questions
Does Sandals Dunns River - Couples Only - All-inclusive offer free cancellation for a full refund?
Yes, Sandals Dunns River - Couples Only - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sandals Dunns River - Couples Only - All-inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Sandals Dunns River - Couples Only - All-inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sandals Dunns River - Couples Only - All-inclusive?
Sorry, there's no on-site parking at Sandals Dunns River - Couples Only - All-inclusive.
Is an airport shuttle service offered by Sandals Dunns River - Couples Only - All-inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Sandals Dunns River - Couples Only - All-inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Sandals Dunns River - Couples Only - All-inclusive and nearby?
Have fun with nearby activities such as snorkelling and windsurfing. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Sandals Dunns River - Couples Only - All-inclusive also has 9 bars and a garden.
Are there restaurants at or near Sandals Dunns River - Couples Only - All-inclusive?
Yes, there are 12 on-site restaurants.
What's the area around Sandals Dunns River - Couples Only - All-inclusive like?
Sandals Dunns River - Couples Only - All-inclusive is on Jamaica Beaches, and a short 20-minute walk from Green Grotto Caves.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Sandals Dunns River - Couples Only - All-inclusive Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Food
Restaurant
Service staff
Couples
Buffets
Reviews
4/10 Fair
27 Feb, 2025
Loved the layout of the resort. That is about all I can offer in positive review. Personally, we’ve never emailed a resort with complaints. We have with this one.
Jennifer Marie
Jennifer Marie, 5-night trip
8/10 Very good
27 Feb, 2025
Staff went above and beyond to accomodate my egg intolerance and procuring A1 sauce for my breakfast. Sun bed situation was atrocious, butlers claimed the vast majority of beds before 5:30 in the morning. Leaving limited choice for others especially if you wanted a sunshade.
David
David, 12-night trip
10/10 Exceptional
9 Sept, 2024
The Sandals Dunns River Resort is a very exquisite property with outstanding professional staff members.
kenneth
kenneth, 3-night trip
10/10 Exceptional
21 Dec, 2024
Two words…truly exceptional! This was THE perfect vacation. All inclusive…amazing food and drinks, gorgeous resort, breathtaking views and wonderful people. This was like home away from home. My husband spoiled me with booking the Tufa Terrace Suite and it was worth every penny. Our butlers, Akeem and Fernando, went above and beyond. Sandal’s is the place to stay!!
SueAnn
SueAnn, 4-night trip
8/10 Very good
10 Feb, 2025
The hotel was beautifully design and nicely maintained. The food and beverages were very good however can be improved by bring in some more healthy food as well and offer some more healthy smoothies and protein shakes.
The members of staff are really friendly, polite and helpful and I believe it should be an option to add some tip at the time of check out to and tip account which all the members can receive it evenly.
However if you are looking for a relaxing and winding down vacation maybe it is not a first choice of the resort but if you looking for buzzy and seeing crowds and people all around have lively evenings so you would love Sandals. Our favorite spot was Blum Cafe which serves you the best coffee on the planet and also the terrace the Rum Bar which serves you the best drinks and snack at the side of it. Hanami the sushi restaurant had also great menu.
Martin
Martin, 5-night trip
10/10 Exceptional
23 Oct, 2023
this hotel is the best
Sharmalee
Sharmalee, 3-night trip
10/10 Exceptional
27 Jul, 2024
Property is clean, airy and wonderful. Every bit of the property provides you with a relaxing feeling, spacious and inviting .
Jacqueline
Jacqueline, 5-night trip
10/10 Exceptional
8 Oct, 2023
The food was excellent and the variety was a plus
Elson
Elson, 3-night trip
10/10 Exceptional
14 Nov, 2023
The service was top tier. The staff was friendly.
Brittney
Brittney, 4-night trip
8/10 Very good
18 Aug, 2024
Our room was above the roof of the first floor. Our view was of the HVAC ducts.
John
John, 5-night trip
10/10 Exceptional
31 Jul, 2023
The whole experience was great. Recommend it to all couples.
Meredith Jerome
Meredith Jerome, 3-night trip
8/10 Very good
25 Sept, 2023
Front desk staff was very tentative (Kahlid) she was very helpful during our stay
Curtis L
Curtis L, 4-night trip
10/10 Exceptional
9 Jul, 2024
Nice place on lol y complaint is the tv didn’t work arnd the WiFi didn’t work half the time
RASHARD
RASHARD, 3-night trip
8/10 Very good
13 Jun, 2023
Everything was amazing only thing that needs improvement is the time wait for the for more then 20 min to get a dessert
frank
frank, 4-night trip
10/10 Exceptional
31 Mar, 2024
Magnificent
I can’t express enough how fantastic the service, food, entertainment and overall quality of the resort. We were blown away!
I want to say a special thank you to Melissa the GM, her attentiveness and customer care was exceptional.
Massive shout out to chef Juan, chef Kevin and Chef Derrick - we requested authentic Jamaican cuisine and these guys delivered to such a high standard and made our stay so special.
Cannot recommend this place enough. 10/10 all round
Nicholas
Nicholas, 6-night trip
4/10 Fair
31 Jan, 2024
Would not return.
Michael
Michael, 4-night trip
8/10 Very good
25 Aug, 2023
This is a 2 part review
1st is how i felt about the property:
If you love loud noise then the pool view is for you. I prefer quiet so i requested a change. I was given the mountain and gaden view on a higher level. That was perfect as the music in the lobby plays for hours and can be heard loudly inroom on lower levels. There are quite a few restaurants which were ok at best. The beach area is very small and lots of small stones in the beach. The pools are beautiful and the landscaping deserves a few awards.
2nd half is for the staff
I had some trying times getting acclamated on my first night and the staff went above and beyond to assist with getting us adjusted. My most notable experience was the upper managements professionalism including Lenox ( mgt/dr guess services) and Rasheed ( mgt food n beverages) who both went above and beyond to make sure that our requirements were met on every level. They have a fun nightlife and overall the staff who i encountered were lovely.
Simone
Simone, 4-night trip
4/10 Fair
14 Aug, 2023
If you are a COUPLE looking for a relaxing get away, please save your money and go elsewhere. First off, way over crowded. They didn't have enough chairs/umbrellas for guests, people were waking up at the crack of dawn to claim a chair by the beach/pool then going back to sleep or leaving for hours! This resort had girls trips and adult families way more than couples. It was not a romantic or relaxing atmosphere at all. They seat you on top of each other in all of the restaurants to accommodate the over abundance of people. Loud club party music starts blasting at 11am until the middle of the night. Most staff was unwelcoming and we didn't get a part of our food orders many times. The restaurants were so slow and you had to wait 45 mins just to get your food which was unimpressive. The buffet was absolutely awful. It was the same every morning and as soon as you walk in your hit with the smell of rotting food. They leave raw meat, condiments like sour cream and mayo out in the 90/100 degree heat for hours. We got sick after most meals. Room service goes up and down the hall and other employees with loud carts the entire night where it jolts you out of a sleep its so loud. On top of it the staff is speaking just as loud in the hallways all night on their walkie talkies.Our room had no wifi at all. This was our first trip to Sandals, so disappointed and will not be returning.
Erica
Erica, 9-night trip
2/10 Poor
22 Jun, 2023
We returned on Sunday from Jamaica and on our 7 days there we split our stay between two hotels- Breathless Montego Bay Resort & Spa and Sandals Dunn's River Fans Official. I’ll start with the positives: 1. the architecture was immaculate. We stayed in the Ocean View Mammee Bay room and we loved it.
2. The food at the restaurants (except the buffet) were superb quality and the drinks were even better.
Now the negatives: TERRIBLE Customer service!!!
The first happened at check in when the guy in the club room was looking up our reservation under my husband’s name even though I told him THREE times it was under mines (maybe in disbelief that I could book this resort).
The second happened at the Sushi restaurant where we sat for 15mins without having any drinks or our order taken and the manager had to come over to help us( it was NOT) busy inside. We finally had a waitress who took our order and delivered it but when we ordered Saki she never returned. She didn’t even come back to ask how our meal was or if we wanted anything else. She just ghosted us.
Third, the very next day at the buffet I asked the young lady making the smoothie what kind of smoothies were being served and her reply which sounded annoyed was “fruit”. We opted to go to Edessa for the remainder of our stay to avoid her terrible service.
The elevator in our building kept going down and we were on the 5th floor and had to walk up and down FIVE flights of stairs everyday.