In the heart of Chartrons, Heym guesthouse offers a serene retreat. Treat yourself to a rejuvenating massage or unwind by the indoor pool with sun loungers. With free continental breakfast and in-room WiFi, this haven is perfect for relaxation.
When you stay at Heym, you'll be a short five-minute drive from Rue Sainte-Catherine and Place de la Bourse. Guests can take a dip in the indoor pool and indulge in massages. Also, this guest house is a short five-minute drive from Cité du Vin. The property is only a short walk to public transportation: Place Paul Doumer Tram Station is 3 minutes and Jardin Public Tram Station is 5 minutes.
Languages
English, French
At a glance
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Hotel size
5 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
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Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 8:00 AM–10:00 AM on weekdays and 8:30 AM–10:30 AM on weekends
Coffee/tea in a common area
What to do
Winery tours nearby
Services
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
An indoor pool
Spa services
Accessibility
Lift
Well-lit path to entrance
Room amenities
Be entertained
50-inch Smart TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Free stocked minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Pillow-top mattress
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
A damage deposit of EUR 200 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.91 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Late check-in between 10:30 PM and 7:30 AM can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
HEYM Bordeaux
HEYM Guesthouse
HEYM Guesthouse Bordeaux
Frequently asked questions
Does Heym offer free cancellation for a full refund?
Yes, Heym does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heym?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Heym?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Heym?
Sorry, there's no on-site parking at Heym.
What are the check-in and check-out times at Heym?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Heym?
No, this guest house doesn't have a casino, but Barriere Casino Theatre (7-min drive) is nearby.
What is there to do at Heym and nearby?
Heym has an indoor pool and spa services.
What's the area around Heym like?
Heym is in Chartrons, a short 3-minute walk from Place Paul Doumer Tram Station and 13 minutes' walk from Rue Sainte-Catherine.
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Heym Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.2/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10
Great boutique property. I’ll stay here again next trip to Bordeaux.
Ethan
2-night trip
10/10
Nice quaint B&B close to tram and city centre. Breakfast and service were fantastic. We will definitely stay here again.
Scott
3-night trip
10/10
Nice location, close to many things. Love the hotel.
ben
1-night trip
10/10
Fabbbbbbulous find!!! This is an upscale hotel hidden in the neighborhood near the beautiful jardins! Exquisitely decorated and the staff is 5 star.
connie
1-night trip
10/10
Beautiful property, I would highly recommend this hotel for anyone traveling to the Bordeaux region.
JAMIE
2-night trip
10/10
Great, tiny hotel in a residential neighborhood about 20 minutes waking from the main sites. Pretty, modern interior and a nice breakfast room. No front desk - just five rooms.
Natalie
3-night trip
10/10
Excellent stay. Beautiful well equipped and well designed room. We felt relaxed and comfortable staying here.
Fabulous staff.
Great indoor swimming pool. Very central
Verified traveller
3-night trip
10/10
It was beautifully quiet and comfortable. I found the rooms cozy and pleasant to be in. The neighborhood was pleasant and there were lots of things to see near by
Sally
1-night trip
10/10
I very rarely write reviews, but this is one of the best guest houses I have ever stayed in. The care provided when you are there is exceptional, and the property itself is masterfully managed/designed. Could not recommend more.
Mark
2-night trip
10/10
Everything about this place was excellent. From the location (near the public garden, far away for hordes of tourism crowds), comfortable Air con, super comfortable beds and bedding, a great pool to cool off in during the crazy heat wave, gym passes to a local fitness club. Dan was very welcoming and passed along some great restaurant recos. He has clearly paid attention to evert detail of this property!
Ruth
3-night trip
10/10
This Boutique Hotel is so nice! A perfect peaceful place to call home for your stay. The neighborhood is very fun to stay and walking distance to many great parts of Bordeaux City Center including the Public Garden. The owners were very helpful with all of our needs and always responded very quickly. Check in and out was a breeze which left us plenty of time to explore the city. Highly recommend! *Indoor Pool was a plus and temperature controlled.
Georshua
4-night trip
10/10
Cédric
1-night trip
10/10
Todo muy bien excepto que un día la señorita de limpieza dejó la puerta de la habitación abierta, pero no se perdió nada y nadie extraño entró a la suite
Josue
4-night trip
8/10
Sandrine
1-night trip
8/10
koji
1-night trip
10/10
Hotel pequeño y tranquilo, a un minuto del parque público y unos minutos de las atracciones principales.
Los cuartos y baños recién remodelados e impecables.
Muy buen servicio, todas muy amigables.
Estuvimos felices de llegar a este hotel, definitivamente fue la mejor decisión.
Federico
1-night trip
10/10
Ivanne
2-night trip
10/10
Accueil personnalisé.
Le bâtiment a été rénové avec goût.
La chambre suréquipée, confortable, spacieuse, propre et silencieuse.
Le petit déjeuner est copieux, varié à la demande.
Les hôtes sont présents et à l’écoute.
Très beau séjour.
Daniel
2-night trip
10/10
John
1-night trip
10/10
Robert
3-night trip
10/10
Jan
3-night trip
10/10
PASQUALINI
1-night trip
10/10
We were lucky enough to be the first guests at the opening of this lovely new hotel. Our hosts were incredibly kind and thoughtful with every detail they put into the design of the space as well as their attentiveness to us throughout our stay.
The property is gorgeous. The decor fantastic, charming, and tasteful. We wished we could have stayed longer.