2/10 Poor
28 November 2024
Don't Stay At The Tribe La Defense
No heating controls in room as they had been locked and room was red hot. Bed had paper / plastic sheet so no dissipation of body heat and fridge was on an inside wall heat from that was kept in the room. Opened window but traffic noise high all night. Complained on Tuesday morning and when back in hotel that evening was told the problem was fixed. It wasn't all they had done was remove the safety wire on the 4th story window so that the window could open further onto the main road below. Complained again that evening, nothing could be done, complained again on the Wednesday morning and when arrived late Wednesday night no change. Complained but no joy so left the hotel Thursday morning without having any sleep for 3 nights - a complete shambles of a hotel.
Paul
Paul, 3-night business trip
Verified Hotels.com guest review