680 RUE DU MONT LACHAT, Saint-Gervais-les-Bains, 74170
What's nearby
Tramway du Mont-Blanc - 10 min walk - 0.9 km
Saint-Gervais Ski Resort - 13 min walk - 1.1 km
St. Gervais Gondola - 13 min walk - 1.1 km
Les Thermes de Saint-Gervais - 19 min walk - 1.3 km
Saint Gervais Bettex Ski Lift - 11 min drive - 9.6 km
Getting around
Geneva International Airport (GVA) - 61 min drive
Chedde Station - 8 min drive
Saint Gervais - Le Fayet Station - 10 min drive
Saint-Gervais-les-Bains (XGF-Saint-Gervais-les-Bains Train Station) - 10 min drive
Restaurants
L'Affiche - 4 min walk
Bar de la Cha - 21 min drive
Brasserie du Mont Blanc - 3 min walk
Le Royal - 4 min walk
Le Mirliflore - 1 min walk
About this property
Saint-Gervais Hotel and Spa
Saint-Gervais Hotel and Spa allows you more time for skiing with ski-in/ski-out access. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body scrubs. Other features of this Art Deco hotel include an indoor pool, a bar/lounge and a hot tub. Ski passes and storage are also available. Fellow travellers say great things about the helpful staff.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
75 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Late check-in subject to availability
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (aged 12 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Secured covered on-site self-parking (EUR 15 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
What to do
Ski-in/ski-out access
Ski passes
Bike rentals nearby
Hiking/biking trails nearby
Skydiving nearby
Hot springs nearby
Working away
4 meeting rooms
Co-working spaces
Conference space (1324 square feet)
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Porter/bellhop
Bike storage
Pool loungers
Ski storage
Facilities
2 buildings/towers
Built in 2020
Safe-deposit box at front desk
Terrace
Library
Television in common areas
An indoor pool
Seasonal outdoor pool
Full-service spa
Hot tub
Sauna
Local culture and ecosystem education
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Thin carpet in room
Ski
Ski-in/ski-out access
Ski passes
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
Room amenities
Be entertained
50-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Bath or shower
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Spa du Saint Gervais Hôtel has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21.50 to 25.50 for adults and EUR 0 to 16 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Covered self-parking costs EUR 15 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
The seasonal pool is open from June 30 to September 25
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Spa hours are 8 AM-8 PM.
Children under 14 years old are allowed in the spa from 10 AM to 3 PM.
Frequently asked questions
Does Saint-Gervais Hotel and Spa offer free cancellation for a full refund?
Yes, Saint-Gervais Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Saint-Gervais Hotel and Spa?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Saint-Gervais Hotel and Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Saint-Gervais Hotel and Spa?
Yes. Self-parking costs EUR 15 per night. Electric car charging is available.
What are the check-in and check-out times at Saint-Gervais Hotel and Spa?
You can check in starting at 4:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Saint-Gervais Hotel and Spa?
No, this hotel doesn't have a casino, but Casino Le Royal Chamonix (22-min drive) is nearby.
What is there to do at Saint-Gervais Hotel and Spa and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Saint-Gervais Hotel and Spa also has an indoor pool and a sauna.
Are there restaurants at or near Saint-Gervais Hotel and Spa?
Yes, there's an on-site restaurant.
Does Saint-Gervais Hotel and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Saint-Gervais Hotel and Spa like?
Saint-Gervais Hotel and Spa is in the heart of Saint-Gervais-les-Bains, a short 13-minute walk from Saint-Gervais Ski Resort and 19 minutes' walk from Les Thermes de Saint-Gervais.
Saint-Gervais Hotel and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 September 2024
Hated to leave
Great place to stay. Walking distance to thermal spa and restaurants. Also had a place to park our cars.
Carla
Carla, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Holiday
Excellent day, very friendly helpful stuff delicious food lovely spa
Russell
Russell, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Emmerson
Emmerson, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 August 2024
Melissa
Melissa, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Kirusanthan
Kirusanthan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
Josée
Josée, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Great place.
Randall
Randall, 5-night trip
Verified Expedia guest review
8/10 Very good
23 June 2024
neng chin
neng chin, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
Lia
Lia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
Beautiful quaint town
Beautiful view, right at end of town but easy walk to restaurants and shops. Lovely Hotel and super clean.
Deana
Deana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 June 2024
Modern hotel with close parking. Easy walk to the village center. We were fortunate to have a Mountain View room. Check in gentleman was helpful and friendly. Unfortunately did not have enough time to experience the spa.
Randolph
Randolph, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
Oliver
Oliver, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 May 2024
Large family room in attic. Free underground parking was a bonus.
Richard
Richard, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 April 2024
Great property, we had a lovely stay!
Alban
Alban, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 April 2024
Very relaxing time, superb hotel
Stunning views, brilliant service and a room that was spacious, stylish and very clean. The sauna, plunge pool and jacuzzi made for a really relaxing stay.
Tom
Tom, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 March 2024
Beautiful hotel
Amazing stay in a beautiful hotel. Great location, super friendly and helpful stay.
Peter
Peter, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 February 2024
Lovely slice of calm to provide base for snow.
We had a wonderful stay, staff all very friendly (reception and bar) and helpful. Room was clean and comfortable and provided a great base for the two of us on a short snow trip. Spa lovely too - but make sure you book to use it.
We didn’t eat breakfast at the hotel as felt it was expensive so can’t comment on food but as a room only stay it was fantastic.
Pip
Pip, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 February 2024
We used this hotel for a family ski break for February half term on a B&B basis. The hotel is very nice and stylish throughout. Our room, a junior suite (family room) was absolutely fantastic. Very spacious with two lovely beds. The bathroom was terrific too with a huge tub as well as a separate modern powerful shower just perfect for our requirements. The breakfast service each morning was fine if not a little frantic. Good varied options but things were always running out and the staff just seemed run off their feet just trying to cope each day. We didn’t eat in the restaurant on evening due to a bad experience on night one where out kids (9 & 11) were just so tired after travel and a day skiing that we just wanted takeaway pizza to take upstairs to our room. This was an absolute farce, we were made to feel like a complete inconvenience for requesting this and the subsequent wait was an hour and a quarter. We eventually got back to the room, kids had fallen asleep hungry and the pizza’s we had were just terrible. We actually commented between us as to how on Earth can you make a bad pizza?!!
We also chose this hotel because it had a pool. After a day on the slopes it’s lovely to stretch out for us and the children. That didn’t happen. The pool is closed to children after 16.00 so basically unless you cut your day very short skiing you kids are unable to use the pool area. We question this to the staff and they were apologetic but unwilling to do anything about it.
Daniel
Daniel, 6-night family trip
Verified Expedia guest review
8/10 Very good
1 January 2024
Mark Peter
Mark Peter, 3-night trip
Verified Expedia guest review
4/10 Fair
21 December 2023
Room was tiny. Spa was a little disappointing. But the biggest issue is we were served breakfast each day of our stay but not told we would be charged 42 euros per day for it until we were checking out and the hotel refused to budge on the additional expense even though we were never made aware ther breakfast was not included / an additional quite high fee. Very cheap and underhanded move by a supposed four star hotel.
Eric
Eric, 3-night romance trip
Verified Expedia guest review
4/10 Fair
8 September 2023
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2023
walkable to everything we needed
Carmen
Carmen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2023
Beautiful, quiet, trendy, clean and brand new hotel. Great buffet breakfast. Nice staff. I highly recommend it.
Elizabeth
Elizabeth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 June 2023
L'hôtel est très bien tenu, propre, la spa et la piscine bien entretenus et le personnel très courtois et efficace. Je le recommande.
Pierre-Eric
Pierre-Eric, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 March 2023
Skiing Holiday
Hotel was immaculate! Very clean and modern with friendly accommodating staff...made our trip to Saint Gervais perfect. Shuttle stop directly outside the hotel which takes you directly to the Gondola (skiing) in less than 5 minutes.
Perfect hotel with a lovely spa area. Restaurants and ski rental shops just a short walk away.