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Mayaland Hotel & Bungalows

4.5 star property
Luxury resort with 3 restaurants, near Pre-Hispanic City of Chichen-Itza

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Immerse yourself in the rich history of Chichen Itza at Hotel & Bungalows Mayaland. Experience traditional Mayan architecture, lush gardens, and modern comforts like air-conditioning and satellite TV. Guests rave about the beautiful views from the seating area, perfect for relaxing with a drink from the nearby bar or planning your next adventure with our helpful concierge.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • 3 outdoor pools
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Babysitting services
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite (Mayan)

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite (Mayan)

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bungalow (Mayan)

Premium bedding, minibar, in-room safe, individually decorated

Bungalow (Mayan)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Resort View (Mayan Observatory View)

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony, Resort View (Mayan Observatory View)

9.2 out of 10
Wonderful
(9 reviews)
  • Resort view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Km 120 Ctra Merida, Zona Arqueologica, Chichen Itza, YUC, 97844

What's nearby

  • El Caracol - 1 min walk - 0.0 km
  • Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.1 km
  • Court of the Thousand Columns - 5 min walk - 0.5 km
  • Pyramid of Kukulkan - 7 min walk - 0.6 km
  • Red House (El Chichanchob) - 10 min walk - 0.9 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Pueblo Maya - ‬5 min drive
  • ‪La Palapa - ‬4 min drive
  • ‪Chilam Balam - ‬8 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬6 min drive
  • ‪sac be h - ‬8 min drive

About this property

Mayaland Hotel & Bungalows

At the very heart of the Chichen Itza archaeological park and boasting a separate entrance to the Mayan temple available only to its guests, this splendid compound is a prime accommodation choice for a truly unforgettable visit to Mexico. Hidden amidst an extensive lush garden, the main building is constructed in the style of times gone by and houses the lobby and reception area richly decorated with antiques, ceramics and potted plants. Built in the traditional Mayan style, the bungalows are constructed from wood, stone and marble from the local area and are topped with palm leaves. But their traditional exterior contains all the necessary amenities for a comfortable stay – from air-conditioning, to minibars and satellite TV.#The size of the lobby is 7 meters aroundly, and you can enjoy and relax in our seating area with a beautiful view of the arqueologic zone. And if you want something to drink you can go to the bar which is very near to this area. Any question about tourism places to visit you can ask to our concierge or in front desk area.

At a glance

DONE

Hotel size

    • 50 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Ecotours
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

SALON CATHERWOOD – This buffet restaurant only serves lunch. Guests can enjoy drinks at the bar.
EL MURAL – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
DE ESPECIALIDADES – This fine-dining restaurant serves lunch and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 247 to 295 for adults and MXN 247 to 295 for children
  • Airport shuttle service is offered for an extra charge of MXN 4980 per vehicle (one-way)

Renovations and closures

This property is closed from 20 March 2026 to 31 October 2026 (dates subject to change).

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Bungalows Mayaland
Hotel Mayaland
Mayaland
Mayaland Hotel Bungalows Chichen Itza
Mayaland Bungalows Piste
Mayaland Hotel
Mayaland Hotel & Bungalows
Mayaland Hotel & Bungalows Piste
Mayaland Hotel Bungalows Piste
Mayaland Hotel Bungalows
Mayaland Bungalows
Mayaland Bungalows Chichen Itza
Mayaland Hotel Bungalows
Hotel Bungalows Mayaland
& Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Resort
Hotel & Bungalows Mayaland Resort Tinum

Frequently asked questions

Is Mayaland Hotel & Bungalows currently open?

This property is closed from 20 March 2026 to 31 October 2026 (dates subject to change).

Does Mayaland Hotel & Bungalows offer free cancellation for a full refund?

Yes, Mayaland Hotel & Bungalows does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mayaland Hotel & Bungalows?

Yes, there are 3 outdoor pools. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Mayaland Hotel & Bungalows?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Mayaland Hotel & Bungalows?

Yes, there's free self parking.

Is an airport shuttle service offered by Mayaland Hotel & Bungalows?

Yes, an airport shuttle is available. The charge is MXN 4980 per vehicle one-way.

What are the check-in and check-out times at Mayaland Hotel & Bungalows?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.

What is there to do at Mayaland Hotel & Bungalows and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the resort's other amenities, which include 3 bars and spa services. Mayaland Hotel & Bungalows also has a picnic area and a garden.

Are there restaurants at or near Mayaland Hotel & Bungalows?

Yes, there are 3 on-site restaurants.

What's the area around Mayaland Hotel & Bungalows like?

Mayaland Hotel & Bungalows is a short 1-minute walk from Pre-Hispanic City of Chichen-Itza and 9 minutes' walk from Pyramid of Kukulkan.

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Reviews

Mayaland Hotel & Bungalows Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The property features two lovely pools with natural surroundings, providing a pleasant experience for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
View
Architecture
Restaurant
Jungle
Ruins
Lookout
Booking

Reviews

Verified

10/10 Exceptional

Staff was excellent, room was large, very clean and comfortable. View of the Observatory is superb. Every meal at the restaurant was delicious.
Chele, 5-night trip
Verified

10/10 Exceptional

Clean room, 5 min drive to ruins., hotel is an old hacienda
Jorge, 1-night trip
Verified

10/10 Exceptional

Fantastic location
Thami, 1-night trip
Verified

10/10 Exceptional

Wonderful stay . Wonderful staff
Danyel, 1-night trip
Verified

8/10 Very good

Friendly staff. Clean room.
Don, 2-night trip
Verified

10/10 Exceptional

Everything about this hotel is great I love the historic atmosphere The restaurant is amazing
Bruce, 2-night trip
Verified

10/10 Exceptional

The rooms were nice, view of the Mayan observatory and sunset breathtaking, and service exceptional.
Sara, 2-night trip
Verified

10/10 Exceptional

Maya land is always a cut above 5 star plus Be sure to book early it is always Full
JOHN, 1-night trip
Verified

10/10 Exceptional

We loved our stay at Mayaland - huge room with balcony overlooking the Chitchen Itza observatory. Yes some of the resort needs updating (work is underway but wasn’t an issue) but the place oozes charm and character and the history of building is felt everywhere. Shame that the entrance to Chitchen next to the hotel is closed at present but the free shuttle was great.
Paul, 2-night trip
Verified

10/10 Exceptional

It was a beautiful area to sit. Pool was too cold to swim.
Crystal, 2-night trip
Verified

10/10 Exceptional

Still don’t have the full amenities since they last opened but we still had an amazing time. The property has so much potential to be very luxurious. The staff was great (they provided us a tour to Chichen itzá and transportation) and we really enjoyed the drinks at the bar and the food at the restaurant!!!
Miranda, 1-night trip
Verified

8/10 Very good

Room had some little flies in the bathroom but they were addressed fast. They were very friendly
Angel, 1-night trip
Verified

8/10 Very good

The staff is courteous and the grounds are intriguing. You can tell it was once an amazing place. But it’s fallen into quite a bit of disrepair. Also the private entrance to the ruins no longer exists. We stayed in the “modern” building. Our room had the tv removed, but the wall brackets for it were still on the wall. The room came with a nice soaking tub for two, which was nice. If they’d removed the brackets and patched the walls it would have been fine. The hotel common areas are better cared for. The restaurant is very nice. So it’s an odd mix of beauty, bits of luxury, and neglect, but nothing unsafe or dirty. I’d stay again.
Gregg, 1-night trip
Verified

10/10 Exceptional

The staff is really nice and friendly. The place was very nice. Very close to future. Nisa and I loved the view to the Ruin
Sheila, 2-night trip
Verified

10/10 Exceptional

Sraff was amazing. Hotel and room very nice and so much history.
Dining area
Linda, 1-night trip
Verified

6/10 Good

No TV, room had an odor, shower not working.
Michael, 1-night trip
Verified

8/10 Very good

Only criticism is the bathroom in our suite is too open to the larger room.
Kenneth, 1-night trip
Verified

10/10 Exceptional

Really beautiful place. You feel like you descended in a different world, in the middle of the forest ( Yucatán moist forest). It is more beautiful than I imagined when I booked it. The staff in the reception and restaurant, absolutely sweet.
Diana, 1-night trip
Verified

10/10 Exceptional

Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff.
Alejandro, 2-night trip
Verified

10/10 Exceptional

Nice and love it
Nagareddy, 1-night trip
Verified

10/10 Exceptional

excellent
Verified

10/10 Exceptional

The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel. Some upgrades to shower, hot water, would be nice.
Silvia, 2-night trip
Verified

4/10 Fair

Location to Chichen Itza is great and we appreciated the tour guide and early ticket purchases arranged by the hotel to beat the queues. The staff were very helpful and friendly overall and there seems to be a lot of work going on across the resort. That said, I’m not sure why ratings for the hotel and rooms is so high amongst other guests. Despite having a superior room it was tired. The shower didn’t drain at all well so flooded the bathroom floor, there was no sound proofing and we could hear everything going on along the balcony outside and down in the gardens below. On the second morning before check out we had to endure 2.5 hours (8-10.30am) of someone chainsawing logs in the garden. The site seemed to have been hit by a storm or been allowed to fall into a state of disrepair as many of the chalets had thatched roofs that had fallen in. Maybe as we visited out of season it will all be fixed in time. Restaurant was ok with a range of options but after eating there a couple of times, options felt limited. Breakfast was expensive and not worth it as an add on.
Sarah, 2-night trip
Verified

10/10 Exceptional

One of the nicest hotels I've ever stayed at! Very helpful front desk staff, loaded with information about the hotel's history. Incredibly extensive grounds, two lovely pools, great dining room. Plus, they arranged a private tour of Chichen Itza for me, which included transportation to the front gate, no-line tickets, and knowledgeable and friendly guide of the grounds. My room was spacious, with a nice balcony, and everything was delightful!
Verified

6/10 Good

Beautiful, historic property but inconsistent services and amenities. Grounds - lovely, intricately carved wood accents, lush gardens, Spanish-colonial architecture. Rooms - Spacious, comfortable beds, good AC. Large spa tub, but no bubble bath. No hair dryer or working TV in the rooms. Gorgeous leather-woven chairs but it's not easy to sit down and enjoy a meal bc chairs and table on the balcony are different heights. Restaurant - There's only 1 restaurant on the property, not 3. Food quality and service is variable. Too expensive for what you get, and there's a bit of nickeI-and diming that we haven't encountered at other resorts. Numerous food items on the menu were unavailable, which limited the selections. Amenities - Nice pool area, beautiful gardens. But several things noted on the hotel map are non-existent (i.e. a stable and horse area). There's a planetarium on site, which is pretty cool, but the projector needs a new bulb as images were pretty dim. Proximity - within sight of Chichen Itza, but not within walking distance with surrounding jungle and roads. It's about 10 minutes away by car, depending on traffic. Car service to airport - Terrible. Driver decided to take us on an unrequested scenic drive thru Valladolid rather than the direct route to the Cancun airport. Worse, he got lost in Valladolid, and my husband had to redirect him to the highway. Had we not caught on, we would have missed our flight. Not worth the hefty price we paid for this.
Dan, 3-night trip