Near Quinta Avenida, Hotel Los Itzaes by 5th av is a tranquil retreat with lush gardens and outdoor pool. Unwind in the spa tub or indulge in a massage, then explore nearby Playa del Carmen Main Beach on bike rentals.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Pet-friendly
24/7 front desk
Non-smoking
Laundry facilities
Main amenities (12)
Daily housekeeping
Near the beach
Outdoor pool
Breakfast available
Beach towels
Babysitting
Business centre
Airport shuttle
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
For families (6)
Children stay free
Babysitting (surcharge)
Rollaway/extra beds
Private bathroom
Cable/satellite TV service
Garden
The current price is S$115
S$115
includes taxes & fees
4 Mar - 5 Mar
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
34 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Standard Room
Standard Room
Highlights
Balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
34 sq m
City view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
59 sq m
City view
Sleeps 4
1 King Bed
View all photos for Junior Suite
Junior Suite
Highlights
Balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Blackout curtains
Private bathroom
Deep-soaking bath
59 sq m
City view
Sleeps 5
2 Double Beds and 1 Double Sofa Bed
View all photos for Triple Room Standard With View
Triple Room Standard With View
Sleeps 5
1 Single Sofa Bed and 2 Queen Beds
View all photos for Double Room Standard With View
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km
Airport shuttle (surcharge)
Restaurants
Don Mario Steak and Pasta House - 1 min walk
YUM YUM by GEORGE - 1 min walk
Las Quecas de Playa - 1 min walk
El Cahuamo - 1 min walk
Renzo's Pizza - 1 min walk
About this property
Hotel Los Itzaes by 5th av
Hotel Los Itzaes by 5th av puts you in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You can indulge in massages or body treatments, and Ipanema serves breakfast. An outdoor pool, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
16 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Pets
Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Off-site parking within 16 ft (USD 15 per day)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Beach nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Skydiving nearby
Zip-lining nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
An outdoor pool
Banquet hall
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Ipanema – This restaurant only serves breakfast.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 7 to 10 for adults and USD 7 to 10 for children
Airport shuttle service is offered for an extra charge of USD 130 per vehicle (return)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 10.0 per stay
Pets
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 10 per pet, per day
Parking
Parking is available nearby and costs USD 15 per day (16 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Itzaes
Los Itzaes
Los Itzaes Hotel
Los Itzaes Hotel Playa Del Carmen
Los Itzaes Playa Del Carmen
Hotel Los Itzaes
Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico
Los Itzaes Hotel
Los Itzaes By 5th Av Carmen
Hotel Los Itzaes by 5th av Hotel
Hotel Los Itzaes by 5th av Playa del Carmen
Hotel Los Itzaes by 5th av Hotel Playa del Carmen
Frequently asked questions
Does Hotel Los Itzaes by 5th av offer free cancellation for a full refund?
Yes, Hotel Los Itzaes by 5th av does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Itzaes by 5th av?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Los Itzaes by 5th av?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of USD 10 per pet, per day, and there's also a deposit of USD 100 per stay. Food and water bowls are available.
Is an airport shuttle service offered by Hotel Los Itzaes by 5th av?
Yes, an airport shuttle is available. The charge is USD 130 per vehicle return.
What are the check-in and check-out times at Hotel Los Itzaes by 5th av?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Los Itzaes by 5th av?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.
What is there to do at Hotel Los Itzaes by 5th av and nearby?
Have fun with activities such as hiking, skydiving and zip-lining, and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Does Hotel Los Itzaes by 5th av have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Los Itzaes by 5th av like?
Hotel Los Itzaes by 5th av is in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.
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Hotel Los Itzaes by 5th av Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 December 2024
Everything was good!
& was near everything!
Tania
Tania, 2-night trip
8/10 Very good
20 January 2025
Little hotel close to everything
Small little hotel, great location close to everything, very nice staff, the only shortfal, no elevators! Otherwise a little gem
eduardo
eduardo, 1-night trip
10/10 Exceptional
12 November 2024
Location and comfortable
Edwin
Edwin, 3-night trip
10/10 Exceptional
26 August 2024
Loved the hotel and the friendliness of the staff. Would definitely stay there again
Philippe
Philippe, 7-night trip
10/10 Exceptional
24 January 2024
I loved everything there, definitely going back to that hotel
Ricardo
Ricardo, 3-night trip
8/10 Very good
11 March 2024
Good location
Sara
Sara, 3-night trip
10/10 Exceptional
28 November 2023
Great location, very clean, terrific room with 3 balconies, excellent value for money, we were very happy with our week there
martin
martin, 9-night trip
10/10 Exceptional
16 October 2023
Exelente service everything was close the hotel
ricardo
ricardo, 7-night trip
10/10 Exceptional
29 April 2024
Everything qas great
Luis
Luis, 5-night trip
10/10 Exceptional
20 September 2023
Great staff and big rooms with plenty of space
Ivan
Ivan, 1-night trip
10/10 Exceptional
16 May 2024
This hotel felt like home! The staff were super friendly and our room was cleaned perfectly everyday. Everything was easy to walk to. Will be coming back soon!!
Monica
Monica, 7-night trip
8/10 Very good
13 January 2024
Great place it can be loud at night. Staff are great I would definitely stay here again recommended if you like the night life
Jorge
Jorge, 5-night trip
10/10 Exceptional
5 February 2023
Very nice staff and room. Very clean hotel that is centrally located
Niall
Niall, 8-night trip
10/10 Exceptional
1 May 2024
Great service
ricardo
ricardo, 6-night trip
10/10 Exceptional
27 September 2022
If you are looking for inexpensive hotel in a great location this is the best option!!! Close to centro and room is spacious and clean
Rachel
Rachel, 1-night trip
10/10 Exceptional
20 November 2022
My stay here was amazing. Great staff. Walking distance to 5th, which was a huge plus and very quiet for being that close in proximity.
Hugh
Hugh, 4-night trip
8/10 Very good
20 June 2023
Kind staff and helpful
Reyson
Reyson, 3-night trip
10/10 Exceptional
24 January 2023
Excellent hotel for the price. Great proximity to the main tourist area of PdC, excellent staff and the room was as clean as can be. Rooftop pool isn’t large but does the job. Will stay here again.
Richard
Richard, 2-night trip
10/10 Exceptional
14 December 2022
Easy check in and the room is clean,close to all stores and restaurants.Will definitely stay here again.Thank you very much
Rosemarie
Rosemarie, 1-night trip
10/10 Exceptional
2 February 2024
Everything was absolutely great. Very clean and the service was great. The only thing is that the neighborhood is very noisy so if you want to sleep in a quiet place you're not going to get that.
Aria
Aria, 2-night trip
10/10 Exceptional
8 January 2024
Very clean, well maintained property, in a good location of center of the town but on a quieter side of Quinta Avenida, so there's not blasting music all day and night. Much quieter than other places we stayed at near Quinta avenida. Highly recommend the hotel for a good deal! Despite not being right in the beach, it is a quick <5 min walk to the beach.
Max
10/10 Exceptional
25 December 2022
Its an awesome hotel
Has all its services and really good attention from the staff
Friendly and helpful at all times
Just hope the couls have their own parking lot
Other way you have to pay for parking per hour in that area
Besides that its really good