In the heart of Shanghai, The Portman Ritz-Carlton offers a luxurious escape with an on-site shopping mall, coffee shop, and international restaurant. Unwind at the sauna or steam room or enjoy fitness classes at the gym; previous guests have praised the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Electric vehicle charging point
Bar
Pool
Parking available
Connecting rooms available
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool and outdoor pool
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Hot tub
24-hour room service
Coffee shop/cafe
Conference center
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Separate bathtub and shower
Cable/satellite TV service
Garden
The current price is $169
$169
includes taxes & fees
$159 per night
Apr 4 - Apr 5
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Club Suite, 1 Bedroom, Non Smoking
Club Suite, 1 Bedroom, Non Smoking
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
845 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Suite, 2 Bedrooms
Suite, 2 Bedrooms
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Premium bedding
1928 sq ft
City view
Sleeps 5
2 Double Beds
View all photos for Club Room, 1 King Bed, City View
Club Room, 1 King Bed, City View
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
409 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Premium bedding
1163 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
845 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, City View
Room, 1 King Bed, City View
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
409 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Club Studio, 1 King Bed, Non Smoking
Club Studio, 1 King Bed, Non Smoking
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
517 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Non Smoking (View)
Room, 1 King Bed, Non Smoking (View)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
409 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
409 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Club Room, 1 King Bed, Non Smoking
Club Room, 1 King Bed, Non Smoking
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
409 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Room, 2 Twin Beds, Non Smoking (View)
Room, 2 Twin Beds, Non Smoking (View)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
409 sq ft
City view
Sleeps 3
2 Twin Beds
View all photos for Club Room, 2 Twin Beds, Non Smoking
Club Room, 2 Twin Beds, Non Smoking
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
409 sq ft
City view
Sleeps 3
2 Twin Beds
View all photos for Club Studio, 2 Twin Beds
Club Studio, 2 Twin Beds
Highlights
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
516 sq ft
City view
Sleeps 3
2 Twin Beds
View all photos for Club Room, 2 Twin Beds, City View
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040
What's nearby
Shanghai Centre - 1 min walk - 0.1 km
Jing'an Temple - 8 min walk - 0.7 km
Former French Concession - 12 min walk - 1.1 km
People's Square - 3 min drive - 2.8 km
The Bund - 4 min drive - 4.7 km
Getting around
Hongqiao International Airport (SHA) - 21 min drive
Shanghai Pudong Intl. Airport (PVG) - 48 min drive
Shanghai South Railway Station - 10 min drive
Shanghai Railway Station - 14 min drive
Nanxiang North Railway Station - 17 min drive
Jing'an Temple Station - 8 min walk
West Nanjing Road Station - 11 min walk
Changping Road Station - 12 min walk
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
鱼门客栈 - 2 min walk
View Coffee - 2 min walk
魚門客棧 - 5 min walk
魔都巴扎 - 4 min walk
王家沙点心店 - 5 min walk
About this property
The Portman Ritz-Carlton, Shanghai
The Portman Ritz-Carlton, Shanghai offers a fantastic location, putting you just a 5-minute walk from West Nanjing Road and Shanghai Centre. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Portman's, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a hot tub. Fellow travelers love the helpful staff. Public transportation is just a short walk: Jing'an Temple Station is 8 minutes and West Nanjing Road Station is 11 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
593 rooms
Arranged over 45 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Parking
Onsite self parking (CNY 120 per night)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Transfers
Train station shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Grocery/convenience store
Toys
Lifeguard on site
What to do
Fitness classes
Shopping
Working away
Business center
11 meeting rooms
Computer station
Conference center (60665 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
An indoor pool
Shopping mall on site
Hot tub
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
Lockers available
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Portable bathtub seat
Transfer shower
Well-lit path to entrance
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Separate bathtub and shower
Hair dryer
Towels
Stay connected
Desk
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Cash deposit: CNY 5000 per day
A damage deposit of CNY 1000 will be collected before check-in
Optional extras
Full breakfast is offered for an extra charge of approximately CNY 288 for adults and CNY 144 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 26 to June 30:
One of the swimming pools
Children & extra beds
Rollaway beds are available for CNY 408.1 per night
Parking
Self parking costs CNY 120 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a deadbolt lock on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai
Frequently asked questions
Does The Portman Ritz-Carlton, Shanghai offer free cancellation for a full refund?
Yes, The Portman Ritz-Carlton, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Portman Ritz-Carlton, Shanghai?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Portman Ritz-Carlton, Shanghai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Portman Ritz-Carlton, Shanghai?
Yes. Self parking costs CNY 120 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at The Portman Ritz-Carlton, Shanghai?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Portman Ritz-Carlton, Shanghai and nearby?
Onsite recreation at The Portman Ritz-Carlton, Shanghai includes fitness classes. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. The Portman Ritz-Carlton, Shanghai also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Portman Ritz-Carlton, Shanghai?
Yes, Portman's offers international cuisine.
What's the area around The Portman Ritz-Carlton, Shanghai like?
The Portman Ritz-Carlton, Shanghai is in Jing'an, a short 8-minute walk from Jing'an Temple Station and 8 minutes' walk from Jing'an Temple.
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The Portman Ritz-Carlton, Shanghai Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
Jan 22, 2025
Overall it is a great hotel to stay
Location is good, service good and the breakfast is good
Yuen Pik Cindy
Yuen Pik Cindy, 2-night trip
10/10 Exceptional
Nov 15, 2024
very nice location - staffs were very helpful - breakfast was not bad
Sollena
10/10 Exceptional
Nov 17, 2024
Great location.
haoxiang
haoxiang, 2-night trip
10/10 Exceptional
Nov 15, 2024
Nice Hotel
Sollena
10/10 Exceptional
Oct 5, 2024
Beautiful hotel, excellent service.
FIONA
FIONA, 1-night trip
10/10 Exceptional
Oct 5, 2024
Beautiful hotel, excellent service.
FIONA
FIONA, 1-night trip
10/10 Exceptional
Dec 1, 2024
A wonderful hotel in center of Shanghai. Great staff service
ZHENG
ZHENG, 7-night trip
10/10 Exceptional
Sep 4, 2024
Excellent stay
Omrita
Omrita, 5-night trip
10/10 Exceptional
Oct 5, 2024
Excellent service, nice hotel.
FIONA
FIONA, 4-night trip
10/10 Exceptional
Nov 18, 2024
It’s the ritz so it was pretty great 👍
Jack
Jack, 2-night trip
10/10 Exceptional
Oct 30, 2024
Excellent location. Good restaurant choices. Friendly staff
Venkata Ramana
Venkata Ramana, 1-night trip
8/10 Very good
Mar 22, 2024
Great place to stay
Marvin
Marvin, 5-night trip
10/10 Exceptional
Jun 3, 2024
Excellent stay!
yejia
yejia, 2-night trip
10/10 Exceptional
May 27, 2024
Very nice and enjoy stay this hotel
Hsiu-Hsiang
Hsiu-Hsiang, 3-night trip
10/10 Exceptional
Jul 28, 2024
The location was ideal.
Shazzasbazzar
Shazzasbazzar, 2-night trip
10/10 Exceptional
Oct 25, 2024
Very good , good emplacement
Sébastien
Sébastien, 1-night trip
10/10 Exceptional
Nov 22, 2024
great
Kasra
Kasra, 3-night trip
10/10 Exceptional
Sep 23, 2024
Wonderful servide in everyway.. & Good breakfast buffet but building was old
DOOHO
DOOHO, 3-night trip
10/10 Exceptional
Nov 17, 2024
Attentive staff. Speedy service response.
Merbert
Merbert, 5-night trip
10/10 Exceptional
Nov 15, 2024
We had been there so many times before move to another one. We will be back.
donald
donald, 4-night trip
8/10 Very good
May 3, 2024
It’s an amazing hotel.
Wai Chun Eric
Wai Chun Eric, 2-night trip
10/10 Exceptional
Nov 7, 2024
Exactly what I expected from the Ritz
David
David, 6-night trip
10/10 Exceptional
Apr 14, 2024
Very nice, clean and safe hotel. Always stay there when I have trip to Shanghai
IGOR
IGOR, 2-night trip
10/10 Exceptional
Nov 14, 2023
an excellent stay.
Steve
Steve, 12-night trip
10/10 Exceptional
Oct 24, 2023
Best location, reasonably priced, I will stay again.