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The Portman Ritz-Carlton, Shanghai

5.0 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Jing'an Temple

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Portman Ritz-Carlton, Shanghai

Lounge
Indoor pool, outdoor pool, lifeguards on site
Aerial view
Premium bedding, pillow-top beds, minibar, in-room safe
Exterior

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The price is S$260
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Room, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout curtains
  • 179 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout curtains
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Skyline View)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking (Skyline View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Club Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, View

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds, Non Smoking, View

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Single Beds, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Studio, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Studio, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Single Beds, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
The Langham, Shanghai, Xintiandi
Pool
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Free parking
9.4 out of 10, Exceptional, (943)
The price is S$271
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

  • Shanghai Centre - 1 min walk
  • Jing'an Temple - 8 min walk
  • Former French Concession - 12 min walk
  • People's Square - 3 min drive
  • The Bund - 4 min drive

Getting around

  • Hongqiao International Airport (SHA) - 21 min drive
  • Pudong International Airport (PVG) - 48 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Railway Station - 14 min drive
  • Nanxiang North Railway Station - 17 min drive
  • Jing'an Temple Station - 8 min walk
  • West Nanjing Road Station - 11 min walk
  • Changping Road Station - 12 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪鱼门客栈 - ‬2 min walk
  • ‪View Coffee - ‬2 min walk
  • ‪魚門客棧 - ‬5 min walk
  • ‪魔都巴扎 - ‬4 min walk
  • ‪王家沙点心店 - ‬5 min walk

About this property

The Portman Ritz-Carlton, Shanghai

At The Portman Ritz-Carlton, Shanghai, you'll be a short five-minute drive from The Bund and Jing'an Temple. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Portman's, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a hot tub. Fellow travellers love the helpful staff. Public transportation is only a short walk: Jing'an Temple Station is 8 minutes and West Nanjing Road Station is 11 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 593 rooms
  • Arranged over 45 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Parking

  • On-site self-parking (CNY 120 per night)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Train station shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Lifeguard on-site

What to do

  • Fitness classes
  • Shopping

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre (60665 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Shopping centre on-site
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Portable bath seats
  • Transfer shower
  • Well-lit path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Separate bath and shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Portman's – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately CNY 288 for adults and CNY 144 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 30 June:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CNY 408.1 per night

Parking

  • Self-parking costs CNY 120 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a deadlock on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai offer free cancellation for a full refund?
Yes, The Portman Ritz-Carlton, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Portman Ritz-Carlton, Shanghai?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Portman Ritz-Carlton, Shanghai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Portman Ritz-Carlton, Shanghai?
Yes. Self-parking costs CNY 120 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at The Portman Ritz-Carlton, Shanghai?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Portman Ritz-Carlton, Shanghai and nearby?
On-site recreation at The Portman Ritz-Carlton, Shanghai includes fitness classes. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. The Portman Ritz-Carlton, Shanghai also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Portman Ritz-Carlton, Shanghai?
Yes, Portman's offers international cuisine.
What's the area around The Portman Ritz-Carlton, Shanghai like?
The Portman Ritz-Carlton, Shanghai is in Jing'an, a short 8-minute walk from Jing'an Temple Station and 8 minutes' walk from Jing'an Temple.

The Portman Ritz-Carlton, Shanghai Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Exactly what I expected from the Ritz
David, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good , good emplacement
Sébastien, 1-night business trip
Verified Hotels.com guest review

6/10 Good

HUA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sebastian, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super Friendly
Feng, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Han-En, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

vicky, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The lady who checked us out was cold. She made me pay for my and the kids' breakfast even though we didn't go to the buffet on the 2nd morning. (The buffet staff scanned my room card on the first day, we didn't go on the 2nd day, so my room card wasn't scanned, she should have the records) When we checked in, the front desk strongly recommended the breakfast package, I said sure I will try it. We went to the buffet on the first morning. The breakfast was not good, but it was expensive compared to other hotels. They didn't tell me that I had to call and cancel the breakfast if I didn’t want it on the second day. The other hotels I have stayed only charge if we went to the breakfast. I am very disappointed.
Lily, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The location was ideal.
Shazzasbazzar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Yantao, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Iskander, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Regular Hotel Guest
I have stayed at the Portman hotel regularly on business trip to Shanghai. It is a great hotel with large room. Good breakfast and excellent pool and gym. Well located for downtown Shanghai.
Chris, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Ravi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Portman is at a stone throw from the most intriguing life of Shanghai . It’s very walkable if you want to explore Shanghai and there are so many options for shopping and dining from luxury to affordable, from international brands to local boutique. Staff at Portman are so nice and they go out of their way to make everyone feel at home.
Yuan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Liang, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel staff was friendly and helpful. Location was great for shopping and access to subway. Highly recommend club lounge.
William, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Xiaoyan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything looking great！
Tom, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay!
yejia, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Qian, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Service staff gave first class service, all of them !
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Su, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Dean, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience!!
Great location and customer service was great. The cleaning lady, Maggie was very nice. Also, the employees in the hotel speak English well.
Chengyan, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 3-night trip
Verified Expedia guest review