Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Electric vehicle charging point
Parking available
Laundry facilities
24/7 front desk
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
Room service
Room service
Coffee shop/cafe
24-hour front desk
Front desk safe
Vending machine
Laundry service
Self-serve laundry
Feel at home (6)
Fridge
Private bathroom
Cable/satellite TV service
Daily housekeeping
Laundry facilities
Lift
The current price is S$168
S$168
15 Jun - 16 Jun
Room options
Available filters for rooms
Showing 34 of 34 rooms
View all photos for Moderate Double Room Smoking - Breakfast Included
Moderate Double Room Smoking - Breakfast Included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
1 Double Bed
View all photos for Japanese Room, Non Smoking
Japanese Room, Non Smoking
Highlights
Air conditioning
Fridge
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
Electric kettle
79 sq m
Sleeps 8
4 Single Futons
View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included
Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 1
1 Single Bed
View all photos for Executive Double Room, Smoking - Breakfast Included
Executive Double Room, Smoking - Breakfast Included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
26 sq m
Sleeps 2
1 Queen Bed
View all photos for Moderate Twin with Extra Bed, Non Smoking
Moderate Twin with Extra Bed, Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 6
2 Single Beds and 1 Single Sofa Bed
View all photos for Executive Double Room, Non Smoking - Breakfast Included
Executive Double Room, Non Smoking - Breakfast Included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
26 sq m
Sleeps 2
1 Queen Bed
View all photos for Executive Double Room, Non Smoking
Executive Double Room, Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
26 sq m
Sleeps 3
1 Queen Bed
View all photos for Connecting Room Non Smoking - Breakfast Included
Connecting Room Non Smoking - Breakfast Included
Highlights
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Bidet
2 bathrooms
Shower/bath combination
60 sq m
Sleeps 4
4 Single Beds
View all photos for Executive Double Room, Smoking
Executive Double Room, Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
26 sq m
Sleeps 2
1 Queen Bed
View all photos for Semi Double Room Non Smoking - Breakfast Included
Semi Double Room Non Smoking - Breakfast Included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
1 Single Bed
View all photos for Executive Twin Room Smoking - Breakfast included
Executive Twin Room Smoking - Breakfast included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
26 sq m
Sleeps 2
2 Single Beds
View all photos for Executive Twin Room Non Smoking - Breakfast Included
Executive Twin Room Non Smoking - Breakfast Included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
26 sq m
Sleeps 2
2 Single Beds
View all photos for Moderate Double Room, Non Smoking
Moderate Double Room, Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 3
1 Double Bed
View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included
Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 1
1 Single Bed
View all photos for Deluxe Twin Room (Breakfast Included)
Deluxe Twin Room (Breakfast Included)
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
53 sq m
Sleeps 2
2 Single Beds
View all photos for Moderate Twin, Smoking
Moderate Twin, Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
2 Single Beds
View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)
Deluxe Double Room, Non Smoking (Breakfast Included)
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
53 sq m
Sleeps 2
1 Double Bed
View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking
Moderate Single or Moderate Twin (Single Use), Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
1 Single Bed
View all photos for Executive Twin Room, Non Smoking
Executive Twin Room, Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
26 sq m
Sleeps 4
2 Single Beds
View all photos for Moderate Single or Moderate Twin (Single Use), Smoking
Moderate Single or Moderate Twin (Single Use), Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
1 Single Bed
View all photos for Moderate Twin, Non Smoking
Moderate Twin, Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26.0 sq m
Sleeps 4
2 Single Beds
View all photos for Corner Suite Double Room
Corner Suite Double Room
Highlights
Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Bidet
Bathrobes
Shower/bath combination
60 sq m
Sleeps 3
1 Double Bed
View all photos for Japanese Room Non Smoking - Breakfast Included
Japanese Room Non Smoking - Breakfast Included
Highlights
Air conditioning
Fridge
Private bathroom
Bidet
Bathrobes
Shower/bath combination
Hairdryer
Electric kettle
79 sq m
Sleeps 4
4 Single Futons
View all photos for Moderate Double Room Non Smoking - Breakfast Included
Moderate Double Room Non Smoking - Breakfast Included
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
1 Double Bed
View all photos for Moderate Double Room, Smoking
Moderate Double Room, Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
1 Double Bed
View all photos for Semi Double Room Non Smoking
Semi Double Room Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
1 Single Bed
View all photos for Moderate Twin (Breakfast) Smoking
Moderate Twin (Breakfast) Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
2 Single Beds
View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking
Moderate Twin Triple Use (Breakfast) Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Connecting Room, Non Smoking
Connecting Room, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
60 sq m
Sleeps 8
4 Single Beds
View all photos for Moderate Twin (Breakfast) Non Smoking
Moderate Twin (Breakfast) Non Smoking
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
26 sq m
Sleeps 2
2 Single Beds
View all photos for Deluxe Double Room, Non Smoking
At Hotel New Otani Hakata, you'll be a short five-minute drive from Canal City Hakata and Port of Hakata. For a bite to eat, guests can visit Sembazuru, which serves Japanese cuisine and is open for breakfast, lunch and dinner. Also, Marine Messe Fukuoka and Tenjin Underground Mall are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
DONE
Hotel size
372 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 3 and younger eat free breakfast
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (JPY 1500 per day)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Alarm clock
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Sembazuru – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Green house – This restaurant serves breakfast, lunch and dinner. Open daily.
The Castillian Room – This restaurant specialises in Eastern European cuisine and serves lunch and dinner. Open selected days.
Taikanen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children
Parking
Self-parking costs JPY 1500 per day
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.
Also known as
Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka
Frequently asked questions
Does Hotel New Otani Hakata offer free cancellation for a full refund?
Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Hakata?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Hakata?
Yes. Self-parking costs JPY 1500 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel New Otani Hakata?
Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is 11:00 AM.
What's the area around Hotel New Otani Hakata like?
Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travellers give top marks for the hotel's prime location.
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Hotel New Otani Hakata Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Amenities
Bed
Lobby
Trip
Store
Breakfast
Metro station
What guests liked
Breakfast options, both Western and Japanese styles, were great and delicious. (7 reviews)
The property's restaurants served excellent food and there were many local restaurants nearby. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
21 Apr, 2025
Underrated hotel
Should rated 4 star or more for this hotel.
Adrian
Adrian, 2-night trip
10/10 Exceptional
31 Jan, 2025
Very Nice Hotel
We will return to stay if we returned to Fukuoka.
Chee Boon
Chee Boon, 4-night trip
10/10 Exceptional
22 Oct, 2024
Staff gave superb service and rooms were spacious for Japan.
Darlene
Darlene, 2-night trip
10/10 Exceptional
27 Dec, 2024
Highly recommended hotel for service and friendly/helpful staff. The Japanese breakfast is a must ;-)
Verified traveller
3-night trip
10/10 Exceptional
21 Aug, 2024
Staff were very kind and clean room!
satoyo
satoyo, 1-night trip
10/10 Exceptional
7 Dec, 2024
Staff were very professional and helpful. I’d stay again.
Tomiko
Tomiko, 1-night trip
10/10 Exceptional
26 Apr, 2025
Mahalo Otani Hakata
This was one of the best and classic hotel in Japan.They have the best staff and it's super clean. Thank you everyone for supporting my son, my wife and myself. Mahalo.
SAM
SAM, 3-night trip
8/10 Very good
14 Feb, 2025
Hotel is clean. Staffs are friendly, helpful and polite. Easy access to public transports.
Chee Vui
Chee Vui, 5-night trip
10/10 Exceptional
30 Oct, 2024
Every staff member we engaged was very kind and helpful for our request.
It was a very satisfying stay dealing with perfect hospitality.
CHIE
CHIE, 1-night trip
10/10 Exceptional
19 Jan, 2025
All staffs are so polite and professional.
Thank you for the hospitality.
Miyuki
Miyuki, 1-night trip
10/10 Exceptional
12 Oct, 2024
Close to tube and very convinent for shopping.
YEUNG
YEUNG, 2-night trip
10/10 Exceptional
7 Nov, 2024
I like the service provided
Taxis, takubin, amenities, very service oriented
Danette
Danette, 3-night trip
8/10 Very good
13 Feb, 2025
Classic
Classic old-style 5-star hotel. Great service, clean and comfortable. Just some of the design features around room and lobby facilities starting to look a little bit old world.
Martin P
Martin P, 3-night trip
10/10 Exceptional
19 Jan, 2025
Very professional !!
Miyuki
Miyuki, 3-night trip
10/10 Exceptional
2 Jan, 2025
spacious room
Eufemia
Eufemia, 3-night trip
10/10 Exceptional
31 Oct, 2024
great
Hiroko
Hiroko, 1-night trip
10/10 Exceptional
26 Sept, 2024
We thoroughly enjoyed our time here. The staff were very helpful and were very patient as there were a couple times that communication was a little challenging. The room was spacious and comfortable and I really liked how clean everything was. The food in the hotel's restaurants was excellent. There are a lot of places to shop in the area and transportation was easy as well. I really enjoyed my time at the New Otani and I would definitely stay here again!
Steven
Steven, 7-night trip
8/10 Very good
29 Aug, 2024
Weak WiFi signal, the rooms seem old but clean, service is good! Parking space is enough!
Terrence
Terrence, 4-night trip
10/10 Exceptional
30 Oct, 2024
Thank you
Noel
Noel, 1-night trip
8/10 Very good
28 Oct, 2024
■Good
The hotel has a long history and the facilities and staff maintain a first-class feel.
The hotel is close to the subway station, within walking distance to downtown, offers Times car sharing in the parking lot, and has a large capacity, making it suitable as a hotel for family trips.
■Not Good
The wifi in the rooms does not provide enough access bandwidth to the internet and would like to see improvements.