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View all photos for Executive Suite, 2 Single Beds (Grand)

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds (Grand)

  • 72 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Grand, Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 2 Double Beds (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds (Deluxe)

  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 45 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds (Deluxe)

  • 45 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed (Deluxe)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

At a glance

Hotel size

  • 372 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 1980 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Bed rails

Working away

  • Meeting rooms
  • Computer station
  • Conference space (11453 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Piano
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent Stay in spacious room
Great hotel next to a shopping center. Service is what you would expect from a 5 star hotel. Room was very clean and spacious.
Clement, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

excellent location but old property, need renovation
Jun Kun, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing room. So much space for any hotel especially a Japanese hotel. Beautiful room. The bathroom was outstanding. 5 star bathroom very luxurious. Pool is amazing and the spa, onsen was incredible. The staff were very friendly and helpful. We had a lovely small plate of fruit put in our room each day and was greeted with a birthday slice on arrival. So thoughtful. Great location at canal city and close to everywhere you may want to go. The subway and bus system allows east access and subway stop by hotel. Highly recommend Fukuoka Grand Hyatt.
Toni, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best property i stayed at during my trip to Japan, by far. Even better than the sheraton miyako and the tokyo weston that i stayed at in tokyo.
Robert, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Arigato
Craig, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The bathroom was probably my favorite part of the room. The bathtub was awesome and they even provided soaking salts. Room service was fast and the food was presented beautifully.
Alexis, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

jin joo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

As club manager we had good breakfast and champagne.
Walter, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel was clean and the rooms where large. The bathroom was big and clean.
JAMES, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Convenient location
KWAN POK, 2-night trip
Verified Expedia guest review