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Haven

4.0 star property
Aparthotel with outdoor pool, near Santafé Mall

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Photo gallery for Haven

Lobby
Terrace/patio
Private spa tub
Outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
In-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent
Nestled in the heart of El Poblado, Haven offers a tranquil retreat with a free breakfast buffet and stunning views from the terrace. Unwind at the outdoor pool or sip coffee at the cafe while enjoying high-speed WiFi. With concierge services, luggage storage, and helpful staff nearby guests can relax.

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • 37 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Outdoor swimming pools
The current price is S$134
includes taxes & fees
23 Apr - 24 Apr

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for 3 connected bedroom unit with jacuzzi and balcony

In-room safe, individually decorated, individually furnished

3 connected bedroom unit with jacuzzi and balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
3 bedrooms
Rainfall showerhead
  • City view
  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Double room plus

In-room safe, individually decorated, individually furnished

Double room plus

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 19 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

In-room safe, individually decorated, individually furnished

Double room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 12.75 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

In-room safe, individually decorated, individually furnished

Room with balcony

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • City view
  • 16 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

In-room safe, individually decorated, individually furnished

Room with small living room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 jacuzzis

Living area

2-Bedroom apartment with 2 jacuzzis

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
  • City view
  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with jacuzzi

In-room safe, individually decorated, individually furnished

Suite with jacuzzi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
  • City view
  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi and balcony

View from room

Room with jacuzzi and balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
  • City view
  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi

In-room safe, individually decorated, individually furnished

Room with jacuzzi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3-Bedroom apartment with jacuzzi on the balcony

In-room safe, individually decorated, individually furnished

3-Bedroom apartment with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • City view
  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

Living room

4-Bedroom penthouse with jacuzzi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
4 bedrooms
  • City view
  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for 4-bedroom penthouse with jacuzzi on the balcony

Terrace/patio

4-bedroom penthouse with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • City view
  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Small suite with jacuzzi

In-room safe, individually decorated, individually furnished

Small suite with jacuzzi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with jacuzzi on the balcony

In-room safe, individually decorated, individually furnished

2-Bedroom apartment with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • City view
  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

Living area

4-Bedroom penthouse with jacuzzi

Highlights

Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • 145 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room with jacuzzi on the balcony

Balcony view

Room with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
  • City view
  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

In-room safe, individually decorated, individually furnished

Double room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Calle 10A #36-29, Medellín, Antioquia, 050021

What's nearby

  • Lleras Park - 3 min walk - 0.3 km
  • Poblado Park - 7 min walk - 0.6 km
  • Medellín Clinic - El Poblado - 11 min walk - 1.0 km
  • El Tesoro Shopping Park - 3 min drive - 2.3 km
  • Santafé Mall - 4 min drive - 3.3 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 33 min drive
  • Poblado Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Pergamino Café - ‬2 min walk
  • ‪Carmen - ‬1 min walk
  • ‪Bar Chiquita - ‬1 min walk
  • ‪Egeo - ‬1 min walk

About this property

Haven

When you stay at Haven, you'll be in a great location, within a short 10-minute walk of Lleras Park and Poblado Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. There's a terrace, and apartments offer 24-hour room service and flat-screen TVs. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Property size

    • 37 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) are not allowed
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided
  • Soap
  • Toilet paper
  • Shampoo
  • Hairdryer

Entertainment

  • 43-inch flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • 24-hour front desk
  • Free local calls

Location highlights

  • In the entertainment district
  • Near a health or beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 rooms
  • Individually decorated
  • Individually furnished
  • Property does not allow children

Special features

Dining

360 – On-site rooftop bar.
Swing – On-site lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is an administrative fee of USD 0 per stay

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Frequently asked questions

Does Haven offer free cancellation for a full refund?

Yes, Haven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Haven?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Haven?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Haven?

Sorry, there's no on-site parking at Haven.

Is an airport shuttle service offered by Haven?

Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.

What are the check-in and check-out times at Haven?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Haven and nearby?

Haven has an outdoor pool.

What's the area around Haven like?

Haven is a short 3-minute walk from Lleras Park and 7 minutes' walk from Poblado Park. Travellers love the aparthotel's prime location.

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Haven Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
View
Restaurant
Bar
Port
Bed
Rooftops

What guests liked

  • Breakfast was consistently great with many options and attentive staff. (10 reviews)
  • The property's location offers easy access to a wide variety of restaurants and dining options. (5 reviews)
  • The rooftop pool was a highlight, clean and comfortable with great views. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Hotel, Great Location, Great Staff.
Parag, 3-night trip

10/10 Exceptional

Love this hotel
Estefany, 3-night trip

10/10 Exceptional

good service staff and food
Bryan, 8-night trip

10/10 Exceptional

Good area with access to a lot of dining and bars options. Nice rooftop bar.
jorge, 1-night trip

10/10 Exceptional

Beautiful hotel

The location was very convenient. The hotel is beautiful and the room was very comfortable. Breakfast on the rooftop was amazing. The only concern was the one elevator that was constantly used by non-hotel people accessing the very popular rooftop bar. There was always a long wait. We used the stairs to avoid this but we were on a lower floor.
Robin, 4-night trip

10/10 Exceptional

Always a great stay here
Aaron, 4-night trip

10/10 Exceptional

Haven is my favorite hotel to book when i come to Medellin,guests friendly,room food service is good and customer service is excellent, everyone is nice and caring
Landiss, 4-night trip

10/10 Exceptional

I had a great time staff was very helpful and set up my daily tours !!
Adrian, 3-night trip

8/10 Very good

My overall stay was pleasant the team was helpful and very polite
Rhan, 2-night trip

10/10 Exceptional

Everything is always great at Haven. People are wonderful too
Aaron, 4-night trip

10/10 Exceptional

Loved this hotel, breakfast, view, party and clenaliness.
Maybel, 3-night trip

10/10 Exceptional

Everyone was very nice
Matthew, 2-night trip

10/10 Exceptional

Jose is a great person..
Sam, 4-night trip

10/10 Exceptional

Very cozy comfortable room. Staff was very informative and helpful.
Christopher, 1-night trip

10/10 Exceptional

Amazing hotel and rooms, would recommend to anyone looking to experience the local area.

8/10 Very good

If you’re looking for a bro-y vibe in the most touristic part of one of the most gentrified neighborhoods, here you go. Nice staff. Good breakfast. As for me, I enjoyed my time in more local areas more.
James, 2-night trip

10/10 Exceptional

Front staff was excellent. Eager to help in any from car service to dinning reservation around the area. Knowledgeable of the area for recommendations. The hotel itself is located in a vibrant and safe part of the city. Thank guys for making my stay memorable. Edmundo!
Edmundo, 4-night trip

6/10 Good

Good location but rooms are to small
Marco Rafael, 3-night trip

8/10 Very good

Great property near to Provenza and great foods spots
Genesis, 6-night trip

10/10 Exceptional

Safe
Ganesh, 6-night trip

10/10 Exceptional

The atmosphere of the hotel rooftop bar was amazing. The entire staff were wonderful. Kind friendly and always there to help. Cannot say enough good things about this hotel. Walking distance to everything and super safe. Blows away the other large hotels in the area.
CHRISTOPHER, 6-night trip

10/10 Exceptional

Great atmosphere and stuff!
David, 5-night trip

10/10 Exceptional

Magic in Medellin

The staff was very professional, efficient, and friendly. Adding to that - and partly a result of it - Hotel Haven has a magical vibe.
Dennis, 5-night trip

8/10 Very good

Good breakfast and friendly people
Luis Alberto, 2-night trip

8/10 Very good

Pleasant stay at Haven hotel. Staff super friendly and the hotel is clean. I had breakfast included. Food was good but not much variety. I really enjoyed it though. The area is close to nightclubs which is super handy if you like to go out. However, it can be noisy at night. I had to wear earplugs every night. That would have been my only downside. Super close to convenience stores and local cafes. The area is safe.
Andres, 3-night trip