2/10 Poor
24 October 2024
Terrible All Inclusive Resort and Service
Don’t stay here! It’s NOT like the Dreams Resorts in Mexico and the Caribbean
Not as described
Not on the beach
No beach set up - lounge chairs or food or beverage service
Staff Not Accommodating !!! Actually Rude!
We booked the best suite available in the Preferred Category…Not worth it
DO NOT do the All inclusive because you WONT want to eat there
Our room service was never delivered
Our bed was not set up as twins as we had requested even after we requested them remake it - it was never done
I wanted an information booklet in our suite about amenities/ room service / gym classes etc - was told they didn’t have on
They said they have 4 restaurants on site - No it’s one serve yourself room with 4 types of food you can order on your phone via an app. This was a terrible shock we only ate at dreams for one meal!
The preferred lounge mini bar was locked until 12 noon everyday - that meant NO Diet Coke to start my morning!
Never stay here!!!!!!
Lynn
Lynn, 4-night trip with friends
Verified Hotels.com guest review
