Shangri-La Shenzhen puts you a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is close by: Guomao Station is only 15 minutes on foot.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Pool
Bar
Non-smoking
Spa
Free parking
Main amenities (12)
Daily housekeeping
4 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Children's pool
Pool bar
Room service
Coffee shop/cafe
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Fridge
Television
Garden
The current price is S$106
S$106
includes taxes & fees
16 Jun - 17 Jun
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Bathrobes
Hairdryer
Shower/bath combination
Mountain view
30 sq m
Sleeps 4
1 King Bed
View all photos for Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Bathrobes
Hairdryer
Shower/bath combination
Mountain view
30 sq m
Sleeps 4
2 Single Beds
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
10 bedrooms
Hill view
60 sq m
Sleeps 4
1 King Bed
View all photos for Executive Suite, 2 Single Beds
Executive Suite, 2 Single Beds
Highlights
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Blackout curtains
Separate bedroom
City view
60 sq m
Sleeps 4
2 Single Beds
View all photos for Horizon Club, Room, 1 King Bed
Horizon Club, Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Private bathroom
Designer toiletries
Hill view
30 sq m
Sleeps 4
1 King Bed
View all photos for Horizon Club, Room, 2 Single Beds
Horizon Club, Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Private bathroom
Designer toiletries
Hill view
30 sq m
Sleeps 4
2 Single Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Bathrobes
Hairdryer
Shower/bath combination
City view
30 sq m
Sleeps 4
1 King Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Bathrobes
Hairdryer
Shower/bath combination
City view
30 sq m
Sleeps 4
2 Single Beds
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Shenzhen Convention and Exhibition Center - 6 min drive - 6.9 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 41 min drive
Hong Kong International Airport (HKG) - 54 min drive
Sungang Railway Station - 5 min drive
Shenzhen Station - 12 min walk
Hong Kong Lo Wu Station - 17 min walk
Guomao Station - 15 min walk
Ludancun Station - 15 min walk
Laojie Station - 21 min walk
Airport shuttle (surcharge)
Restaurants
麥當勞 - 14 min walk
大良毋米粥 - 1 min drive
利苑酒家 - 18 min walk
意合园 - 4 min walk
顶楼 - 4 min walk
About this property
Shangri-La Shenzhen
Shangri-La Shenzhen puts you a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is close by: Guomao Station is only 15 minutes on foot.
Languages
Chinese (Mandarin), English
At a glance
DONE
Hotel size
522 rooms
Arranged over 32 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
4 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Mini golf
Babysitting (surcharge)
Lifeguard on-site
What to do
Mini golf
Shopping
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Deep-soaking bath
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.
Dining
Coffee Garden – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant serves lunch and dinner.
Champs Bar and Grill – This restaurant only serves dinner.
360 Bar and Restaurant – This fine-dining restaurant serves dinner and light fare. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 161 for children
Airport shuttle service is offered for an extra charge of CNY 600 per vehicle
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.
Also known as
Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen
Frequently asked questions
Does Shangri-La Shenzhen offer free cancellation for a full refund?
Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Shenzhen?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri-La Shenzhen?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Shenzhen?
Yes, there's free self parking.
Is an airport shuttle service offered by Shangri-La Shenzhen?
Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.
What are the check-in and check-out times at Shangri-La Shenzhen?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Shenzhen and nearby?
Shangri-La Shenzhen has a spa, an outdoor pool and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Shangri-La Shenzhen?
Yes, there are 4 on-site restaurants.
Does Shangri-La Shenzhen have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Shenzhen like?
Shangri-La Shenzhen is in Luohu, a short 12-minute walk from Luohu Port and 8 minutes' walk from The MixC Shopping Mall.
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Shangri-La Shenzhen Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Location
Upgrade
Service staff
Room
Bathroom
Taxi
Food
What guests liked
Breakfast was excellent with a good selection and quick service. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
23 May, 2025
Traditional good hotel
Traditional good 5-star hotel, though a little bit old, but still lots above average.
Suet Kuen
Suet Kuen, 1-night trip
10/10 Exceptional
20 Apr, 2025
Very good services
Kelv. S.T.
Kelv. S.T., 2-night trip
10/10 Exceptional
18 Feb, 2025
Great location
Verified traveller
2-night trip
10/10 Exceptional
15 May, 2025
Outdated but good value!
The stay was fine, the lobby is great, open and clean. However, the inside of the hotel is way out dated. I must say it must be the worst Shang-ri-la in the globe, worse than the one in Beijing. Of course you get what you paid for, $88 a night is acceptable alternative. I vote a good value.
Xiaoqing
Xiaoqing, 2-night trip
10/10 Exceptional
3 Mar, 2025
Superb location for Luohu
Location is superb just a few mins walk from Luohu
The hotel has maintained well
And love the big bed and room
Verified traveller
2-night trip
8/10 Very good
10 Feb, 2025
perfect location
great services
safety
Jaeseung
Jaeseung, 3-night trip
10/10 Exceptional
26 Mar, 2025
Excellent value for money
Less than 10min walk from train station. Hotel although slightly dated is still excellent . Definitely value for money for a 5 star Shangri-la hotel.
King Yin
King Yin, 3-night trip
10/10 Exceptional
5 Feb, 2025
Great location, good price
Lisa
Lisa, 5-night trip
10/10 Exceptional
23 Jan, 2025
Great location
Kin
Kin, 2-night trip
10/10 Exceptional
24 Apr, 2025
check in was hell
MAURICE
MAURICE, 1-night trip
10/10 Exceptional
20 Jan, 2025
Very good location
Verified traveller
1-night trip
10/10 Exceptional
24 Jan, 2025
Good location
Verified traveller
2-night trip
10/10 Exceptional
21 Jan, 2025
Good location
Verified traveller
1-night trip
10/10 Exceptional
20 Jan, 2025
Good location
Philip
Philip, 1-night trip
10/10 Exceptional
20 Jan, 2025
Convenient location
Verified traveller
1-night trip
10/10 Exceptional
19 Apr, 2025
Good but not a 10
Its well located and highly convenient, on the other side for a Shangri-la the staff should be more helpful, example when I arrive to the hotel no one help me to unload the luggage from my taxi, those small things make a huge difference.
Richard
Richard, 1-night trip
10/10 Exceptional
27 Dec, 2024
Pleasant stay
It was comfortable and clean.
Tan
Tan, 1-night trip
8/10 Very good
8 Jan, 2025
Shenzhen in Autumn
The hotel is located at a very convenient location, which makes travelling around very easy.
Verified traveller
4-night trip
2/10 Poor
19 Apr, 2025
The hotel is 33 years old and it needs serious renovation. It doesn’t meet a 5 star rating. I was very disappointed.
Icy
Icy, 1-night trip
10/10 Exceptional
23 Jan, 2025
Service is very good
allen
allen, 4-night trip
10/10 Exceptional
27 Jan, 2025
Hotel is really a five stars hotel.
Service and location is excellent. Carpet in the room is pretty old. Coffee shop and the restaurant are very good. We
Fancy
Fancy, 7-night trip
8/10 Very good
22 Dec, 2024
Location Location Location
Hotel is centrally located, a good meeting place. It is also very close to the Lo Wu border and shopping center.
Kenneth
Kenneth, 2-night trip
4/10 Fair
21 Apr, 2025
Not the premium experience we had hoped for
Room wasn’t ready upon check-in
There wasn’t an extra bed or duvet even it was booked for 3 which we then had to fix
Casper
Casper, 3-night trip
10/10 Exceptional
17 Jan, 2025
Convenient location
Friendly staff. Clean rooms. Good enough for the price we paid. Very convenient location. Will be back again.
Minesha
Minesha, 2-night trip
8/10 Very good
30 Jan, 2025
Good experience in general. Hotel is old but it has all the necessary facilities a 5-star hotel should have. Convenient if you want to stay close to HK, which is like 5 mins walk from the Luo Hu border. Service quality is excellent and there is good value for money.