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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Charlotte hotel with outdoor pool and bar/lounge

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Outdoor pool
Billiards
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Right by the Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe offers a fresh start with a breakfast buffet and an airport shuttle. Unwind at the seasonal outdoor pool or challenge friends to a game of billiards while connecting to in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Free airport shuttle
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/games room
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Blackout curtains
  • Lift
  • Arcade/games room
  • Dry cleaning/laundry service
The current price is S$164
includes taxes & fees
28 May - 29 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Airport transfer
  • Pet-friendly
  • Parking available
9.4 out of 10, Exceptional, 1,017 reviews
The price is S$176
includes taxes & fees
28 May - 29 May
Hampton Inn & Suites Charlotte Airport Lake Pointe
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About the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 1 min drive - 1.0 km
  • Bank of America Stadium - 9 min drive - 9.0 km
  • Charlotte Convention Center - 10 min drive - 10.0 km
  • NASCAR Hall of Fame - 10 min drive - 10.4 km
  • Spectrum Center - 10 min drive - 10.7 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 7 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 14 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Located just 4.7 mi (7.6 km) from the airport, Tru by Hilton Charlotte Airport Lake Pointe offers a free shuttle (available 24 hours). You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Spectrum Center are within a short drive. Fellow travellers like the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Pool table
  • Bike rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • Mobile key entry

Special features

Dining

Tru Lobby Bar – On-site bar.

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self-parking costs USD 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to October

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?

Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?

Yes. Self-parking costs USD 10 per day.

Is an airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Tru by Hilton Charlotte Airport Lake Pointe also has an arcade.

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Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Airport
Breakfast
Shuttle
Bed
Location
Bathroom
Amenities
Bar

What guests liked

  • Breakfast options were plentiful and of good quality with a variety of choices. (67 reviews)
  • The airport shuttle service was convenient, reliable, and had friendly drivers. (58 reviews)
  • The property features a nice big gym. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Great stay!
1-night trip

8/10

Updated and modern, wooden floors are nice si that there’s not that typical carpet small that most hotels have. Clean and bright. Unsustainable using all plastic and throwaway. Breakfast was fine, coffee subpar
1-night trip

10/10

Close to the airport and shuttle service worked well
1-night trip

10/10

We had a great stay and will definitely stay at a Tru again!
2-night trip

10/10

Very nice hotel. The bar was also convenient!
1-night trip

10/10

Great location. Other hotels in area.
1-night trip

8/10

Perfect for an overnight layover
1-night trip

8/10

Everything was really nice and clean. Only negative was finding a box of condoms on the floor by the bed my 10 year old was sleeping in. Breakfast was good and had plenty of variety. Beds were as comfortable as can be expected.
2-night trip

8/10

The staff was really informative and nice!
1-night trip

10/10

Near the airport and a clean well kept hotel
1-night trip

10/10

Great stay
1-night trip

10/10

Awesome property and stay
1-night trip

10/10

Hotel was great, staff was awesome. Top notch experience all around
1-night trip

10/10

The staff was well organized and great communication and the travel to the airport was wonderful
1-night trip

10/10

Easy airport stay. Clean room and shuttle was handy
1-night trip

10/10

Shuttle was great and close to the airport for service
1-night trip

8/10

Courtesy staff. Very good breakfast.
1-night trip

10/10

The property was amazing! It was so clean, modern and I loved everything about it!! Staying again on our return from CLT
1-night trip

10/10

Great stay right by the Charlotte airport. The shuttle was so convenient.
1-night trip

10/10

Checks all the boxes you want when you have a quick 12 hour layover
1-night trip

10/10

I really enjoyed our one night stay at the Tru. Would definitely come back. However the breakfast, even though it was tasty, used a lot of plastic. Since there was a rating for eco friendly, they could find a way to use less plastic. Thank you. Otherwise, the room was clean, beds very comfortable, sheets were nice and the service was very good.
1-night trip

10/10

Friendly staff and ease of airport shuttle. Outstanding coffee bar selection.
1-night trip

10/10

The rooms are clean and comfortable. The staff was awesome
1-night trip

8/10

Was clean and bed was comfortable
1-night trip

10/10

The check in was smooth and easy and the hotel staff was gracious to let us have late checkout. The hotel is clean and comfortable. The coffee was great and breakfast had plenty of options
1-night trip