Altos Hotels

"Expedia booking showed availability and upon arrival things were different and check in time is also not accurate. Restaurant food not recommended and overpriced for what it is. "

"Friendly staff, professional, efficient. Clean large rooms. A bit outdated but for the price they are outstanding. Clean and quiet (double windows for rooms near street). Highly recommend."

"Le falta carisma a los empleados. En el restaurante solo había 1 mesero y estaba casi lleno. Los ascensores son lentos y cuando hay grandes grupos haciendo check in es imposible subir a las habitaciones. A pesar de tener estacionamiento, se lo cobran a los huéspedes. "

"Great location next to Del Sol shopping area. Nice rooftop pool, gym and BBQ area. Living room is a little small but overall more space than a hotel for better price."

"I came to stay for nearly 2 Months at this Apart-Hotel and I've been very impressed with the excellence in their care for me, while here! Since I first came, I had management move me into a better suited Queen Suite verses what Expedia offered at short notice! They also reimbursed me for the price difference which was a first ever experience for me and a great help financially. They have delivered 5 Gallon water jugs to me, for a small charge and have treated me so kindly, as if I were family! The Management, Juan and Rosa as well as Sarah have gone several extra miles beyond to make sure all my needs have been met! I would make this place my permanent home 🏠 if it were possible and am deeply grateful for all their excellent care! 😘"

"The room itself is nice as it is a new hotel. Bummer they saved money on the materials as you hear every noise from outdoors, shower doors are leaking. The staff is far from nice. We were super early, 10am, so of course we couldn’t check in yet. We came back at 2pm but the room was still not ready. They just were on auto pilot saying check-in was at 3pm. They didn’t even want to check with housekeeping for the actual status of the room. So we had the wait in the reception area. Our water bottles were empty by then, so we asked if we could get some water, but even that was not an option. So rude, so extremely unfriendly, with a clear ‘I don’t care’ attitude. "

"Excellent!!!"

"Clean, nice staff"

"Clean room, friendly staff; however, the front of the building is under construction as of March 3,2026. It will be great in a few weeks when it is finished. "