Hilton Cairns

The hotel was old compared to others in the atea, the aircon was so loud and noisey in the room was hard to sleep, everywhere else i stayed in cairns offered breakfast from 6.30am exept at the hilyon was 7, so was unable to get breakfast due to flight time. Also went to convenient store in the hotel (as no mini bar due to covid) had to wait 10mins for service, asked the person at the front desk to help, they told us to wait. In the end im like to the person at the front desk you need to serve us this is ridiculous

Great location , the room service menu is still very limited and the bar at the pool is still not opened even though it’s quite busy and the demand is there. Breakfast was pretty hectic with it taking 40 mins to do the assisted buffet each morning. It would probably work better to take orders and deliver to the table as it’s nicer to wait 40 min with your coffee at your table then in a line especially with little kids. You could not fault the staff though, working super hard , always friendly and always helping

The location for our needs was awesome. The staff were all friendly and helpful. Room was nice but TV reception was terrible. We weren't there to watch TV so wasn't a big thing but definitely coule be improved. Breakfast was good and well run under covid conditions

An amazing hotel, with excellent service. The Staff handling check in with little fuss, despite being quite busy with many new visitors checking in. Polite and professional. Thank you Sarah

Great comfortable stay

Very tropical like. Big spacious rooms. View of the esplanade & close to great tourist attractions

its location it wass close to everything and 24 hr access

Decor is a little dated for price range but room was neat and tidy and bed comfortable. Reasonable view overlooking city lights. On check in though it was late and only one staff member on duty. I waited for approx. 15 minutes whilst staff member explained absolutely everything to the customer in front. Thank goodness grad students were entertaining. Good on him for great customer service but failed to manage his time to ensure efficient check in. They did not need the whole Cairns tourist spiel at 7.30pm. No valet parking. I won’t stay at Cairns Hilton in future.

We really enjoyed our stay here. The staff are amazing. The view from our room and the breakfast area was amazing. We were concerned that the hotel is a bit dated but it was very clean and it did not affect our stay. The breakfast was excellent. We did stay in the ocean view room and spent the hot afternoons indoors just enjoying the view. I would say its the perfect location to atay in Cairns

Just a quick one night stay but the staff were very friendly and helpful. Will definitely stay here again.