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The Ramsey Hotel & Convention Center

3.0 star property
Adventure hotel with indoor pool, connected to the convention centre, near LeConte Center at Pigeon Forge

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Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Exterior
Bar (on property)
Interior entrance
Interior entrance

Reviews

8.4 out of 10
Very good
Experience the best of Pigeon Forge at The Ramsey Hotel & Convention Center. Enjoy a rejuvenated hotel, where you can indulge in a free breakfast buffet, unwind by the firepit on the charming terrace or relax in the spa tub. With an indoor pool and helpful staff, this hotel offers something for everyone.

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is S$153
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Deluxe King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

Highlights

Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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9.8 out of 10, Exceptional, 861 reviews
The price is S$181
includes taxes & fees
14 May - 15 May
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About the area

Map
3230 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • LeConte Center at Pigeon Forge - 16 min walk - 1.4 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 2.0 km
  • Island at Pigeon Forge - 3 min drive - 2.3 km
  • Titanic Museum - 4 min drive - 4.2 km
  • Dollywood - 12 min drive - 6.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

At The Ramsey Hotel & Convention Center, you'll be a short five-minute drive from Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Guests can relax at the Hot tub, work out at the 24-hour fitness centre or grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool and a terrace. Fellow travellers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 206 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited (max. 1 space per unit)
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Pool gate
  • Fence around the pool

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18801 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub
  • 24-hour pool access
  • Banquet hall
  • Firepit
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Smooth flooring in room

Room amenities

Be entertained

  • 36-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250.00 per stay
  • Pets are allowed for an extra charge of USD 40.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Parties and events are allowed on site.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Does The Ramsey Hotel & Convention Center offer free cancellation for a full refund?

Yes, The Ramsey Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ramsey Hotel & Convention Center?

Yes, there's an indoor pool. Guests have 24-hour pool access.

Are pets allowed at The Ramsey Hotel & Convention Center?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 40.00 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees.

Is parking offered on site at The Ramsey Hotel & Convention Center?

Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at The Ramsey Hotel & Convention Center?

You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Ramsey Hotel & Convention Center and nearby?

Have fun with nearby winter activities such as downhill skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ramsey Hotel & Convention Center also has a 24-hour fitness centre and a picnic area.

What's the area around The Ramsey Hotel & Convention Center like?

The Ramsey Hotel & Convention Center is a short 16-minute walk from LeConte Center at Pigeon Forge and 8 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.

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The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Lobby
Children
Theater
Hot Tub
Bathroom

What guests liked

  • The breakfast buffet offered a wide variety of options and was greatly enjoyed by many guests. (107 reviews)
  • The 24-hour pool was a highlight, offering a fun and convenient experience for guests. (64 reviews)
  • The hot tub was a highlight, being open 24/7 and providing a relaxing experience for guests. (25 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved the ambiance & beautiful atmosphere
Helena, 1-night trip

10/10 Exceptional

Great Place for Kids!

Beautiful hotel! Great getaway for the kids. I really enjoyed the popcorn and movie at the pool. The room was very comfortable, and the location was convenient to so many attractions and restaurants. I would definitely stay there again!
Annie, 2-night trip

10/10 Exceptional

Daughters spring break trip

We really enjoyed our stay at The Ramsey, so convenient to everything. I highly recommend and will stay again.
Scott, 2-night trip

10/10 Exceptional

The Ramsey

Friendly clean and comfortable with a breakfast buffet in the mornings
Brian, 2-night trip

10/10 Exceptional

Absolutely wonderful stay!

I’ve stayed at a lot of hotels and this is probably one of my favorite! To start off, beautiful entrance once you arrive, staff is super friendly, room was excellent, really clean and absolutely loved the shower. Had a wonderful indoor/outdoor pool and hot tub with a big screen showing a movie at night! Oh yeah did I say the pool and hot tub was 24hours! Also loved how in the evening they served popcorn. Breakfast was phenomenal as well!
Kayla, 2-night trip

10/10 Exceptional

It was one of my Favorite hotels to stay at ! My daughters and I will definitely return . Staff was nice and helpful, rooms were clean . Shower head is excellent, pool and hot tub clean , beds are extremely comfy, breakfast buffet delicious
Ramona, 1-night trip

10/10 Exceptional

Will book again..

The pool area is open 24hrs which is rare but a wonderful benefit. Rooms are nice and cozy. Shower/water pressure was amazing. No complaints other than the $40 a day for a service anaimal with a $250 refundable deposit (its taken out immediately but takes days to be refunded)
Sherry, 2-night trip

6/10 Good

Nice glamor except for breakfast

Nice location. By the looks of the hotel the breakfast should be amazing but the food quality was worse than most cheaper hotels with less glamor. Judy the welcomer was great. Location was great, right on the strip but set back a bit which helps reduce noise. Pool area was nice.
Marc, 1-night trip

10/10 Exceptional

The staff was so kind and fun! Popcorn and movie at the pool was fantastic!!!
Christina, 1-night trip

8/10 Very good

Very Nice visit and stay!

The pool area was very nice. Offered movie in pool area and fresh popcorn. Hot tub was to hot for us to enjoy. Pool was cold. Alot of guest was dissatified on the temperature of pool to cold. Staff was very helpful. Breakfast was amazing. And the Christian music playing really was appreciated. Thank you!
John, 5-night trip

10/10 Exceptional

Was a great stay and great price for the area.

10/10 Exceptional

Best Kept Secret in Pigeon Forge

This hotel is the best kept secret in Pigeon Forge! Great breakfast buffet, eggs, grits, gravy, sausage, bacon, biscuits, cereal, yogurt, variety of fruit, bagels, toast, waffles, etc. Pool is awesome with waterfall! Hot tub is great and clean! 8 PM nightly family friendly movies with free popcorn! Great location! Friendly staff! Daily towel and bed service! Free parking and internet! This place is awesome! We will be back soon!
Richard, 4-night trip

4/10 Fair

Sweetest breakfast attendant ever.
jacob, 1-night trip

10/10 Exceptional

Really nice stay!

We visited with our 6 year old grandson for his birthday. The indoor pool was a specific draw and it did not disappoint! He loved that feature. The beds were comfortable. The only complaints were they were understaffed with cleaning services and they didn’t get to our room. We had to retrieve towels after returning from Dollywood.
Anna, 2-night trip

10/10 Exceptional

We will be back with our family
Nic, 1-night trip

8/10 Very good

Stay at Ramsey Hotel!!

Nice rooms only complaint is soda machine on our second floor charged $2.50 for a coke and elevator was very noisy and barking dogs during the night !!! Construction work behind the hotel!!
James, 4-night trip

6/10 Good

The staff were not helpful and some were rude.
4-night trip

10/10 Exceptional

Dining services, staff, and the pool were unforgettable ⭐️⭐️⭐️⭐️⭐️
Dominick, 3-night trip

10/10 Exceptional

We’ll be back!

Staff was amazing. Hotel was beautiful. Very peaceful quick trip!
Jacqueline, 2-night trip

10/10 Exceptional

Rest & Recovery

After my daughter competed in the East Coast National Basketball Tournament we needed a rest and recovery day. The Ramsey was the place to be! Very soothing and restful. Thanks!
Jerrold, 1-night trip

10/10 Exceptional

Everything was great will stay again when in town!
Roger, 1-night trip

2/10 Poor

Very deceiving of pictures off internet pool was freezing cold kids cold not swim bathroom very small no vent will not recommend
3-night trip

10/10 Exceptional

I absolutely loved staying here and I love that the pool and gym is 24 hours
Elizabeth, 2-night trip

4/10 Fair

Highly Disappointed

On the website everything looked great! At check in the staff member was not the best but I thought maybe she's had a long shift. When we first walked in the room I thought it looked nice until I filled the Jacuzzi tub and turned the jets on. All this black stuff started coming out! The pillows were like laying on a piece of paper. They flattened as soon as laying on them.When we went to eat breakfast the hostess was super friendly. The food however was awful along with the coffee and nothing was clean. Won't be back!
Amanda, 1-night trip

6/10 Good

Pet Friendly = $$$$$

It was enough for our need but the pet charge needs to be clearly shown when using Hotels.com. “Pet Friendly” means they charge a fee for pets PLUS a deposit. Would be nice if this was clearly displayed. Definitely would affect my choice of hotel.
DAMIAN, 1-night trip