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Meritel Hanoi

4.5 star property
Luxury hotel with outdoor pool, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Meritel Hanoi

Building design
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Deluxe Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar
Poolside bar
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Spa tub
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is $95
includes taxes & fees
$88 per night
Jan 21 - Jan 22, 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 592 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | View from property

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

Highlights

Yard
Deck/patio
Outdoor play area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

Free breakfast
Spa
Parking available
Free WiFi
9.8 out of 10, Exceptional, (864)
The price is $79
includes taxes & fees
$73 per night
Jan 22 - Jan 23, 2025
L’HÔTEL du LAC Hanoi
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About the neighborhood

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Quan Chuong Gate - 17 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Railway Station - 10 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Meritel Hanoi puts you in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, aromatherapy, or Ayurvedic treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a spa tub. The helpful staff and location get great marks from fellow travelers.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
    • Offsite parking nearby (VND 250000 per day; discounts available)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Corner guards
  • Pool gate
  • Fence around the pool
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 55
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle service is offered for an extra charge of VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 984000.0 per day

Parking

  • Parking is available nearby and costs VND 250000 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi offer free cancellation for a full refund?
Yes, Meritel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Meritel Hanoi?
Yes, there's an outdoor pool.
Are pets allowed at Meritel Hanoi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Meritel Hanoi?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Meritel Hanoi?
Yes, an airport shuttle is available. The charge is VND 496000 per vehicle one-way.
What are the check-in and check-out times at Meritel Hanoi?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Meritel Hanoi and nearby?
Meritel Hanoi has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Meritel Hanoi?
Yes, there's an onsite restaurant.
What's the area around Meritel Hanoi like?
Meritel Hanoi is in Old Quarter, a short 8-minute walk from St. Joseph's Cathedral of Hanoi and 10 minutes' walk from Hoan Kiem Lake. Our travelers say the local area is very walkable.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Murray, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KANGMIN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bob, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the Meritel Hanoi! The staff, especially Anh were so lovely and helpful. The location was really great and we really enjoyed our time there. Exceptional service all around!
Christine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
We stayed one night and it was so nice. The staff were friendly and helpful. It was very clean and the breakfast was superb. I highly recommend it.
Rhonda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robyn Susie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic boutique hotel.
Amazing service. They thought of every little detail. They walked across the road to get us safely to the other side. Could not fault the service. Location is fantastic. 5 minute walk to train street. Food market at the end of the street turning left out of the hotel.
g, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

the staff was great! They were very helpful and kind. The spa excellent we had an excellent time in Hanoi. Thanks to all the staff!
Romy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel has great restaurant .. very good service and staff… but at a noisy location…
Han, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible hospitality. Upon arrival we received fruits and tea to enjoy while waiting for check-in. Anh our receptionist was lovely and helped us during our entire stay. She offered great suggestions and advice that made the stay more enjoyable.
Veronica, 1-night trip
Verified Hotels.com guest review

4/10 Fair

We were initially enamored with the lobby and waiting area, only to be disappointed by the rest of the hotel. Bath towels were frayed, no one came to clean the rooms despite our request the second day, and worse of all, there was a gross puddle of yellow liquid (urine?) in the elevator for a few hours another night. We also tried booking a tour through the hotel and was initially encouraged to pay cash and “go under the table” with one of the employees. We ended up booking at the front desk only to be shaken down for more money after we had already gone on the tour bc “they had quoted the wrong price.” Extremely unprofessional, and left a terrible taste in our mouth. We were trying to avoid booking scams by going through the hotel only to find out that apparently that’s not safe either. Do better, Meritel.
Julie, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fantastic staff, lovely hotel
Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mattias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel. Super clean, breakfast is delicious.
Geoffrey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Neil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff. Great team. Goes above and beyond the level of customer service expected. Excellent hospitality. I will always stay at this hotel.
Inder Mohan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely Property, the staff were amazing!! The only feedback I would have is that they need to have some shade for the pool
LINDA, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

All the staffs were amazing. Very nice and helpful!
matthew, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Amazingly helpful staff and top class facility
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thuan An, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service throughout.
Desmond, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, extremely clean and well located! Breakfast is so delicious.
Geoffrey, 3-night trip with friends
Verified Expedia guest review