In the heart of Panama City, Residencial & Hotel Palazzo welcomes you with a warm and inviting atmosphere. Enjoy stunning city views from the terrace, connect to in-room WiFi, or take advantage of tour/ticket assistance for your next adventure.
Panama City (PAC-Marcos A. Gelabert Intl.) - 8 min drive
Balboa (BLB-Panama Pacifico Intl.) - 22 min drive
Panama City (PTY-Tocumen Intl.) - 25 min drive
Panama City Passenger Station - 12 min drive
Estación Lotería - 4 min walk
Santo Tomas Station - 11 min walk
Iglesia del Carmen Station - 26 min walk
Restaurants
Café Boulevard Balboa - 8 min walk
Cafe Paris Restaurant - 3 min walk
Saoco - 8 min walk
KFC - 6 min walk
Bar Hotel Covadonga - 3 min walk
About this property
Residencial & Hotel Palazzo
When you stay at Residencial & Hotel Palazzo, you'll be in a great location, within a short 10-minute walk of Avenida Balboa and Cinta Costera. Guests will have free perks such as WiFi, self-parking and wired Internet. Also, Albrook Shopping Mall and Paseo de Las Bovedas are a short five-minute drive away. Public transportation is only a short walk: Estación Lotería is 4 minutes and Santo Tomas Station is 11 minutes.
At a glance
DONE
Hotel size
71 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
On-site garage
DONE
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Pool loungers
Facilities
Terrace
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
Restaurant dining guide
Fees & policies
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Veracruz Panama City
Residencial Hotel Palazzo Panama City
Residencial Hotel Palazzo
Residencial Palazzo Panama City
Residencial Palazzo
Hotel Residencial & Hotel Palazzo Panama City
Panama City Residencial & Hotel Palazzo Hotel
Hotel Residencial & Hotel Palazzo
Residencial & Hotel Palazzo Panama City
Hotel Veracruz
Residencial & Palazzo
Residencial & Hotel Palazzo Hotel
Residencial & Hotel Palazzo Panama City
Residencial & Hotel Palazzo Hotel Panama City
Frequently asked questions
Does Residencial & Hotel Palazzo offer free cancellation for a full refund?
Yes, Residencial & Hotel Palazzo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Residencial & Hotel Palazzo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Residencial & Hotel Palazzo?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Residencial & Hotel Palazzo?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Residencial & Hotel Palazzo?
No, this hotel doesn't have a casino, but Fiesta Casino (3-min drive) and Crown Casino (3-min drive) are both nearby.
What is there to do at Residencial & Hotel Palazzo and nearby?
Recommended spots to visit include Paseo de Las Bovedas (1.8 mi) and Albrook Shopping Mall (2.3 mi), along with Multiplaza Pacific Mall (2.9 mi) and Amador Causeway (4.1 mi).
What's the area around Residencial & Hotel Palazzo like?
Residencial & Hotel Palazzo is in Calidonia, a short 4-minute walk from Estación Lotería and 6 minutes' walk from Avenida Balboa.
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Reviews
Residencial & Hotel Palazzo Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.4
Location
7.6
Staff & service
7.2
Property conditions & facilities
Popular mentions
Bed
Room
Service staff
Location
Reviews
Verified
6/10 Good
8 Feb, 2024
The hotel was very clean they clean my room everyday.
Anecia
Anecia, 8-night trip
Verified
8/10 Very good
1 Sept, 2023
Super good for the price
Oscar Alejandro Cruz
Oscar Alejandro Cruz, 8-night trip
Verified
4/10 Fair
20 Sept, 2024
Cheap option to stay in the city. Basic amenities. Don’t expect much.
KODJOVI MAWULI
KODJOVI MAWULI, 1-night trip
Verified
6/10 Good
15 May, 2025
The room was adequate for the price. The bed was actually comfortable. The area is probably not the safest. My biggest complaint would be the noise and how thin the walls are. It's a bit hard to fall asleep to the sounds of moaning and clapping, but it is what it is. You get what you pay for.
Darrion
Darrion, 1-night trip
Verified
10/10 Exceptional
20 Nov, 2024
One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.
Robert
Robert, 5-night trip
Verified
10/10 Exceptional
3 Sept, 2025
I recommend this place
Crystal
Crystal, 3-night trip
Verified
10/10 Exceptional
27 Apr, 2024
Recomendable ❤️
Tashoy
Tashoy, 6-night trip
Verified
8/10 Very good
21 May, 2024
Clean
Anecia
Anecia, 25-night trip
Verified
10/10 Exceptional
19 Oct, 2022
I love the room it was neat and clean always and the bathroom too💖 I love the view 🌅 the way how I can woke up and see the beautiful rising Sun☀️. It was amazing .and the customers service was excellent 💞💗😘😘 I love the workers ,💖💖💞💞
Oshin
Oshin, 4-night trip
Verified
6/10 Good
12 Sept, 2022
Price was great, hotel had a garage but this hotel has a different life at night. You could tell this is more an hourly hotel (if you understand what I mean). Area does not look safe. I took an uber to Casco Viejo about 10min. I would not recommended for family, this is more for a solo travelers, if you are just passing by this is a good price.
Milton
Milton, 2-night trip
Verified
2/10 Poor
18 Apr, 2024
This was nasty smelly and the white towels and sheets was grey i let 5mins after i arrived at the hotel
Sharmila
Sharmila, 5-night trip
Verified
2/10 Poor
29 Sept, 2023
It was a terrible experience. The place was invaded with cockroaches. I don’t recommend no one to stay in there.
Graciela
Graciela, 1-night trip
Verified
4/10 Fair
14 Dec, 2022
Much too noise, wall are so thin, you can hear everything on the entire floor. Mastress is a disaster, not even flat, so hard... Anyway terrible night.
guillaume
Verified
2/10 Poor
1 Feb, 2023
Roach infested don’t book!
Cheap or not I almost ran out that place! If I hadn’t been alone I would have left. It’s infested with roaches. The bed is like a prison bed and they don’t give blankets just a thin white sheet. I slept with the lights on praying that it scares the roaches from coming around me! I did not sleep well as soon as there was sun I was gone!
Sengphet
Sengphet, 1-night trip
Verified
2/10 Poor
16 Apr, 2023
Every cab driver told me it was unsafe to walk around the hotel. It had ZERO amenities. There was a bed, harder than the tile floor. just a sheet, no blankets, no bathroom amenities at all. The air conditioner was pointed directly at your head! 2 towels, no face or bath towels. In visiting now 110 countries this was thr worst place I've ever stayed at!!!
Mark
Mark, 3-night trip
Verified
8/10 Very good
13 Feb, 2023
Good place to sleep for the price
Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night.
Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects.
A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips.
I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.
Fei
Fei, 2-night trip
Verified
4/10 Fair
14 Apr, 2023
The price was inexpensive. The staff was cool. The manager was a perfect gentleman. The rooms need to... Well the room was terrible at best, just being honest. I felt like I was entering a prison cell and perhaps the prison has better beds. Omg. Wasn't that embarrassing to put someone in that bed? That bed needed the dump! Gave us neck pain back pain all sorts of pain.. we paid for the week and left after the 2nd night.. never again.. keep the change..
Ken
Ken, 7-night trip
Verified
10/10 Exceptional
21 Feb, 2026
Excelente! Muito melhor do que o esperado. Ao chegar no check-in um rapaz, muito atencioso nos recebeu, não perguntei o nome dele, mas nos passou todas as instruções de passeio em casco e canal do Panamá. Foi muito solicito mesmo. O hotel é mais express, mas tivemos todas as nossas necessidades atendidas. Cama confortável, chuveiro bom e com boa vazão, quarto e banheiro limpos. Pelo valor, muito justo. O hotel fica a 2k de casco viejo e foi perfeito, de uber dava menos de USD 3, deu para passear bastante e aproveitar. Há um mercado maior na esquina e como no outro dia fomos a San Blas, foi providencial. Não há frigobar no quarto, mas não sentimos falta por 1 noite, e também não tinha secador de cabelo no quarto, nem na recepção. De resto, atendeu excelentemente bem!
thalita
thalita, 1-night trip
Verified
10/10 Exceptional
9 Feb, 2026
Muy bien
Miguel
Miguel, 11-night trip
Verified
10/10 Exceptional
30 Sept, 2025
Pueden mejorar la limpieza
LuisC
LuisC, 1-night trip
Verified
2/10 Poor
15 Apr, 2024
No fue agradable.
Miseth
Miseth, 1-night trip
Verified
2/10 Poor
8 Apr, 2024
Horrible
Entramos a los estacionamientos y la puerta que conecta con el lobby estaba dañada...
Todo está muy sucio y lleno de polvo...
La atención fue PESIMA prácticamente querían que nos largaramos...
Lo muestran como que tiene piscina cuando en realidad no la tienen...
William
William, 1-night trip
Verified
10/10 Exceptional
1 Apr, 2024
Cuenta con lo justo y necesario
Alexis
Alexis, 1-night trip
Verified
2/10 Poor
13 Jan, 2024
Primero estacionamiento para auto muy pequeño,elevador no funciona al 100 , habitación piso sucio ,control de tv no funciona,agua caliente no funciona al 100 y para rematar muchas personas gritando altas hora todo fue error reservar ayi solo recibí la amabilidad del celador de mi parte no lo recomiendo...