Dal Vostro Hotel & Spa

Property class: 4
Lakefront hotel with restaurant, near Hoan Kiem Lake

Choose dates to view prices

When you stay at Dal Vostro Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, facials or reflexology. Other highlights include a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Connecting rooms available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Room

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Dalvostro Suite

Room

Dalvostro Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Room

Family Room

7.0 out of 10
Good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Balcony

Room

Executive Room, Balcony

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Room

Junior Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
12 Bao Khanh, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 13 miles/21 km
  • Hanoi Long Bien Station - 13 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Solasta Restaurant & Bar - ‬1 min walk
  • ‪Sol Sky Bar - ‬1 min walk

About this property

Dal Vostro Hotel & Spa

  • When you stay at Dal Vostro Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, facials or reflexology. Other highlights include a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 40 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*

Other information

    • Smoke-free property

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Reviews

Dal Vostro Hotel & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities

Popular mentions

Service staff
Room
Location

Reviews

Verified review

10/10 Exceptional

Excellent staff, great location.

Great location near lake in old town. Friendly helpful staff. Near to some of hanois best restaurants.
Verified review

10/10 Exceptional

The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Verified review

8/10 Very good

Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Verified review

10/10 Exceptional

Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more. An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature. The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Verified review

10/10 Exceptional

Great place to stay and excellent staffs.
Verified review

10/10 Exceptional

Amazing as home … enjoyed my stay
Verified review

10/10 Exceptional

The staff is outstanding making us feel at home
Verified review

10/10 Exceptional

Loved it

Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Verified review

10/10 Exceptional

Very good hotel in heart of old quarter. Staff was great greeting me and welcoming to hotel. Room was clean and comfortable. Very pleasant experience
Verified review

10/10 Exceptional

Very good value. Staff was friendly and eager to help. Very well located. Clean Facility.
Verified review

8/10 Very good

A pleasant stay

Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
Verified review

10/10 Exceptional

Excellent Customer Service!!

The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Verified review

10/10 Exceptional

Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Verified review

2/10 Poor

It's just a hotel room.not a resort. No spa,sauna or swimming pool. They don't clean the rooms
Verified review

10/10 Exceptional

The room was pretty simple. not new, but it was kept very clean. The quality of the mattress and pillows was excellent and I could slept deeply. The staff is soft and gently, they can speak english well. You can't expect the view from the window. But the location is very good. Circle K and The famous pho restaurant "pho nguyen"are just around the corner. Of course Hoan kiem lake is just a stone's throw away. everything is closed.NICE.
Verified review

10/10 Exceptional

Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
Verified review

8/10 Very good

에어컨 우수합니다

룸 위생은 우수합니다. 직원들 영어는 부족... 친절하기는 합니다 조식도 만족스럽습니다
Verified review

6/10 Good

Ça fait le job mais pas exceptionnel

L’hôtel est très bien placé. Et le personnel au petit soin. L’espace famille se compose de deux chambres en bout de couloir avec une porte dans le couloir qui se ferme pour réunir les deux. Il n’y a pas de lumière de l’extérieur (une fenêtre qui donne sur un mur…). Attention, pas de piscine comme indiqué !
Verified review

10/10 Exceptional

サービスが良い

フロントの方（フィリピン人の女性）がとても優しく、日本人のような高いホスピタリティを持っており、妻子がとても感動していました。 特に、GRABを使って郊外に出かけた際に、帰りの車が見つからず、途方に暮れていたのですが、その女性がわざわざハノイ市内からGRAB使って迎えに来てくれました。
Verified review

8/10 Very good

Très bien

Très bien situé, le personnel est très gentil et aux petits soins pour nous rendre le séjour agréable. Merci à toute l’équipe pour la qualité de votre accueil, c’est très agréable.
Verified review

10/10 Exceptional

Goed hotel

Voor de 2e keer gekozen voor dit hotel. Geen gym aanwezig helaas maar wel alle luxe mogelijkheden. Rond HK zijn voldoende fitnessgelegenheden met een dagpas. Ontbijt is niet gratis, maar wel uitgebreid. Kamer is aan een opfrisbeurt toe. Voornamelijk de kitranden in de douche. Balkon kent een diepte van 20 cm. Voldoende km het weer even te checken voordat je buiten stapt. Vriendelijk personeel, al moest ik wel zelf medicatie ophalen toen ik hoge koorts had. Ze wezen me wel vriendelijk de weg. Ook tips over de simkaart, koop deze niet op het vliegveld. Beheersen de Engelse taal voldoende. Locatie is fantastisch. In en drukke straat, maar zonder veel autoverkeer. In het weekend is het hotel slechter bereikbaar, omdat HK lake dan een walking street is. Je moet dan wat verderop je laten oppikken door de taxi.
Verified review

8/10 Very good

冷蔵庫がまったく冷えなかった… 2階の部屋だったが、外がうるさ過ぎた。
Verified review

2/10 Poor

部屋は狭くて、日本のアパホテルかと思いました。また、サウナやジャグジーを目当てに予約したのに、故障中とのこと。さらに、予約してクレジットカード決済をしているのに、「入金がまだ出来ていない」だと。危うく騙されるところだった。二度と泊まりません。最悪です。
Verified review

6/10 Good

Mình chọn phòng có cửa sổ nhưng thực tế là cửa sổ giả nhé, nên không thông thoáng. Tường khá mỏng nên nghe cả tiếng ngáy và tiếng nói chuyện của phòng bên cạnh. TV thì chỉ tắt mở chứ k chuyển kênh được. Nv nhanh nhẹn, nhiệt tình
Verified review

8/10 Very good

A hotel with fantastic service. At the time i stayed there they were renovating some areas, but still a good place. Very close to almost everything in the centre of Hanoi. Very good service!