Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252
What's nearby
Old Market Area - 8 min walk - 0.7 km
Angkor National Museum - 10 min walk - 0.9 km
Pub Street - 10 min walk - 0.9 km
Angkor Night Market - 13 min walk - 1.1 km
Angkor Wat - 7 min drive - 5.6 km
Getting around
Siem Reap Angkor Intl. Airport (SAI) - 58 min drive
Restaurants
Starbucks - 3 min walk
Brown Coffee - 6 min walk
Cafe Indochine - 5 min walk
Curry Walla Siem Reap - 5 min walk
J All Day Dining - 1 min walk
About this property
Koulen Hotel
Koulen Hotel puts you in a great location, within a 15-minute walk of Pub Street and Angkor Night Market. You can visit the spa to be pampered with Swedish massages, body wraps or aromatherapy, and Sala Dining, one of 2 restaurants, serves local and international cuisine and is open for breakfast. An outdoor pool and a poolside bar are other highlights, and apartments offer nice touches such as dressing gowns, slippers and Select Comfort beds with Egyptian cotton sheets. Fellow travellers love the room service and helpful staff.
Languages
Chinese (Mandarin), English, French, Khmer, Thai
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Outdoor Pool
Umbrellas
Sunloungers
Steam room
Full-service spa
Spa open daily
Massages
Facials
Aromatherapy
Body scrubs
Swedish massages
Body treatments
Body wraps
Internet
Free WiFi
Parking and transport
Free self-parking on site
Wheelchair-accessible parking and van parking available
Family friendly
Free cot/infant bed
Children's pool
Playground
Babysitting (surcharge)
Restaurants on site
Sala Dining
Sala Cafe
Kitchen
Fridge
Microwave
Dishwasher
Cookware/dishes/utensils
Rice cooker
Dining
Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15 for adults and USD 6 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Manager's reception (free)
Minibar
Snack bar/deli
Couples dining
Room service available
Private picnics
Bedrooms
Premium bedding
Down duvet
Egyptian cotton sheets
Pillow menu
Bed sheets provided
Select Comfort bed
Rollaway/extra beds: USD 35 per night
Bathrooms
Shower
Free toiletries
Towels provided
Dressing gowns
Slippers
Hairdryer
Living spaces
Living room
Dining room
Sitting area
Entertainment
LCD TV with satellite service
Pool or billiards table
Outdoor areas
Balcony
Terrace
Barbecue
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Near coin laundry
Work spaces
meeting rooms
Business centre
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Low-height bed
Roll-in shower
Soundproofing
Well-lit path to entrance
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible fitness centre
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Luggage storage
Safe at front desk
Iron/ironing board (on request)
ATM/banking services
Free bottled water
Banquet hall
Location highlights
Connected to the convention centre
Connected to a shopping centre
Near the airport
In the shopping district
In the city centre
Near a health or beauty spa
Near a hospital
Near outlet shopping
Things to do
Health club
Bike tour information
Bike hire on site
Archery on site
Mountain biking nearby
Boat tours nearby
Fishing nearby
Waterskiing nearby
Kayaking nearby
Mountain climbing nearby
Hiking/biking trails nearby
Horse riding nearby
Zip-lining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
66 rooms
3 floors
2 buildings
At least 80% of food locally sourced
At least 80% organic food
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Sala Dining – This buffet restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Sala Cafe – Overlooking the garden, this restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 15 for adults and USD 6 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 35 per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 7:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
This property is professionally cleaned.
Also known as
Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap
Frequently asked questions
Does Koulen Hotel offer free cancellation for a full refund?
Yes, Koulen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Koulen Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 7:00 PM.
Are pets allowed at Koulen Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Koulen Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Koulen Hotel?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Koulen Hotel and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Koulen Hotel also has a steam room and a picnic area, as well as a garden.
Are there restaurants at or near Koulen Hotel?
Yes, there are 2 on-site restaurants, featuring local and international cuisine and garden views.
Does Koulen Hotel have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a rice cooker, cookware and a fridge.
Does Koulen Hotel have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Koulen Hotel like?
Koulen Hotel is in Downtown Siem Reap, a short 10-minute walk from Pub Street and 13 minutes' walk from Angkor Night Market.
Koulen Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
1 October 2024
Nice hotel centrally situated
Janardhanan
Janardhanan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
EDGAR
EDGAR, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Martin
Martin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
Good choice
Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Janine
Janine, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 April 2024
Excellent hotel and staff! I’m looking forward to a future visit!
Nathan
Nathan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 April 2024
Shane
Shane, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 March 2024
Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Emily
Emily, 4-night family trip
Verified Expedia guest review
6/10 Good
22 January 2024
Hiroya
Hiroya, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 December 2023
Excellent property! Must stay.
Lance
Lance, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 December 2023
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2023
Everyone was awesome
Daniel
Daniel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 November 2023
Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Paula
Paula, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 November 2023
Beautiful hotel
Rachel Shileen
Rachel Shileen, 13-night romance trip
Verified Expedia guest review
8/10 Very good
2 November 2023
Nice service apartment feel with hotel facilities. Best of both worlds
Terence
Terence, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 October 2023
Very attentive staff
Extremely helpful and accommodating staff. Went out of their way to please us.
Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Tatsuro
Tatsuro, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 August 2023
Amazing Hotel.
The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
azhanizam
azhanizam, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2023
AKINORI
AKINORI, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2023
Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Catherine
Catherine, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
26 June 2023
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2023
M
M, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2023
This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Alison
Alison, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 April 2023
Terence
Terence, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 April 2023
Good stay in Siem Reap
Lovely hotel - the aesthetics were very nice. Wish the pool area was a bit bigger, but it was suitable and the hotel bar was very convenient. Breakfast was quite good and I was even able to secure a to-go breakfast basket for my sunrise tour day when I was leaving at 4:30am. It was full and quite good - breads with jam and butter, boiled eggs, bacon and fruit. Fruit was waiting for me in my room as well. I enjoyed the balcony view to the pool area. My room was upgraded to a 2-bedroom suite (though I still just had access to the one bedroom), which was theoretically nice but meant I had a huge cavernous space for just one person, much of the space seemed a bit wasted in its design. Staff are friendly but communication was a bit of a challenge overall: 1) From basic things like ordering chicken and getting beef, and ordering and iced latte and getting a hot one, to bigger things 2) despite the description on hotels.com and on their own website that suggests they have a spa, it is in fact an agreement with an outside company. You can either go there or have the masseuse come to your room - mine arrived 30 minutes late without communicating. I had inquired about spa services before my arrival via email when setting up my airport transfer and received a services list with prices so I knew what I wanted when I arrived. I was presented with an entirely different menu once I arrived on the premises. Please note that their currency exchange is extremely limited.