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Palace Hotel Tokyo

Luxury hotel with 3 bars/lounges, near Wadakura Fountain Park

  • Free WiFi
From
S$517

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Club Deluxe Twin Room with Balcony - Balcony
  • Balcony
  • Terrace/Patio
Terrace/Patio. Image 1 of 179.
1 / 179Terrace/Patio
1-1-1 Marunouchi, Tokyo, 100-0005, Tokyo-to, Japan
9.8.Exceptional.
  • Great location and excellent service.

    Jan 4, 2020

  • Great location! The room with balcony really worth something.

    Apr 29, 2019

See all 274 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available

Guests rated location

Safe
Quiet
Walkable
Convenient
Transport options

The following facilities or services will be unavailable from January 11 2022 to January 12 2022 (dates subject to change):
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 290 guestrooms
    • Daily housekeeping
    • Restaurant and 3 bars/lounges
    • Full-service spa
    • 1 indoor pool
    • Breakfast available

    What’s around

    • In Marunouchi
    • Marunouchi Building - 9 min walk
    • Wadakura Fountain Park - 3 min walk
    • Museum of the Imperial Collections - 4 min walk
    • Masakado Kubizuka - 4 min walk
    • Imperial Palace Garden - 8 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe King Room
    • Deluxe King Room with Balcony
    • Grand Deluxe Twin Room
    • Deluxe Twin Room with Balcony
    • Club Deluxe King Room
    • Club Deluxe King Room with Balcony
    • Club Deluxe Twin Room with Balcony
    • Executive Suite Room
    • Garden Suite Room
    • Chiyoda Suite Room
    • Park Suite
    • Terrace Suite
    • Grand Deluxe King Room with Balcony
    • Club Grand Deluxe King Room with Balcony
    • Club Grand Deluxe Twin Room

    What’s around

    Landmarks

    • In Marunouchi
    • Marunouchi Building - 9 min walk
    • Wadakura Fountain Park - 3 min walk
    • Museum of the Imperial Collections - 4 min walk
    • Masakado Kubizuka - 4 min walk
    • Imperial Palace Garden - 8 min walk
    • East Garden - 8 min walk
    • Ninomaru Garden - 10 min walk

    Getting around

    • Haneda Airport (HND) - 16 min drive
    • Tokyo Station - 12 min walk
    • Yurakucho Station - 19 min walk
    • Kanda Station - 19 min walk
    • Otemachi Station - 6 min walk
    • Nijubashimae (Marunouchi) Station - 8 min walk
    • Takebashi Station - 12 min walk
    map
    See on map
    1-1-1 Marunouchi, Tokyo, 100-0005, Tokyo-to, Japan

    At a glance

    Hotel size

    • This hotel has 290 rooms
    • This hotel is arranged over 23 floors

    Arriving/leaving

    • Check-in time 3:00 PM-3:00 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
    Scheduled power outages will take place from noon to 3 PM on January 6 and from midnight to 6 AM on January 7, 2022. In-room electrical facilities (except the bathroom phone line) will be out of service for 2-3 minutes during the outages. Bars and lounges will close at 10 PM on January 6. In-room dining service will close at 11 PM on January 6 and will not be available from midnight to 7 AM on January 7, 2022.
    The fitness room will be closed from midnight to 5 AM on January 7, 2022.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (JPY 2100 per night; includes in/out privileges)
    • Onsite valet parking (JPY 3100 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 3 bars/lounges
    • Restaurant
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Number of indoor pools - 1
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals on site
    • Yoga classes/instruction on site
    • Sauna

    Working away

    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 2012
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • Chinese
    • English
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Turndown service
    • Egyptian-cotton sheets

    Things to enjoy

    • In-room massage available

    Freshen up

    • Separate bathtub and shower
    • Rainfall showerhead
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Pay movies
    • Premium TV channels
    • DVD player

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

    WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

    TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

    GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

    Awards and affiliations

    Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
    The property is a member of the Leading Hotels of the World.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

    Optional extras

    • Breakfast costs between JPY 4000 and JPY 5100 per person (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for JPY 10000 per night

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs JPY 2100 per night with in/out privileges
    • Valet parking costs JPY 3100 per night with in/out privileges

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 7:00 AM to 8:00 PM
    • Guests under 18 years old are not allowed in the spa
    • Guests under 16 years old are not allowed in the health club or fitness facility

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-out is available.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Hotel Palace Tokyo
    • Grand Palace Hotel Tokyo
    • Hotel Grand Palace Tokyo, Japan
    • Palace Hotel Tokyo Japan
    • Palace Hotel Tokyo Hotel
    • Palace Hotel Tokyo Tokyo
    • Palace Hotel Tokyo Hotel Tokyo
    • Hotel Tokyo Palace
    • Palace Hotel Tokyo
    • Palace Tokyo
    • Palace Tokyo Hotel
    • Tokyo Hotel Palace
    • Tokyo Palace
    • Tokyo Palace Hotel
    • Grand Palace Chiyoda

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs JPY 2100 per night. Valet parking costs JPY 3100 per night.
    • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 8:00 PM. The swimming pool will be unavailable from January 11 2022 to January 12 2022 (dates subject to change).
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - 3:00 AM. Check-out time is noon. Contactless check-out is available.
    • Yes, there's an onsite restaurant that offers Japanese cuisine. Nearby restaurants include Amber Palace (4-min walk), Yamaya (5-min walk), and Tully's Coffee (5-min walk).
    • Onsite recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a sauna, as well as a fitness center.
    9.8.Exceptional.
    • 10.0.Exceptional

      I had the privilege to stay in the Garden Suite, with access to the Club Lounge. The check-in was SWIFT. A manager came, handled my little luggage and a bell-boy took over and walked me to the Club Lounge. Hot & cold drinks & tea-time snacks were served. I spent an hour before going to the Suite. The suite is IMPECCABLE, from the furnishing to the amenities (Imabari towels) & toiletries (Bamford). It has a large balcony. Though it was rather windy, I kept one of the large panels open. The VIEWS are spectacular! It is a combination of a metropolitan and traditional Tokyo, as one can see the Imperial Palace surrounded by an oasis of green. As the restaurants closed early, an in-room dinner was arranged. I had the beef burger, the Chantilly dessert & a huge portion of the caesar salad. A complimentary Laurent Perrier white sparkling champagne was served with the scrumptious dinner. The bath is OUTSTANDING, as it comes with a "massage jet" mode. I had a luxurious bath while sipping the champagne & enjoying the night scenery. The Tokyo night skyline is GLORIOUS! The breakfast was served in the room. I had a Japanese-themed meal, complete with hot tea and coffee. The package came with pressing service. I had three suit pants freshly ironed. The attention to details by all the staff members is absolutely amazing. The quality of products used is superb. The art pieces in the Suite are a feast to the eyes. Heartfelt gratitude to everyone for making this stay exceptional and memorable!

      1 night trip, May 4, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Best hotel in Tokyo

      Far superior to any other hotel experience in Tokyo. We were greatly surprised and extremely happy!

      2 night family trip, Dec 30, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      お部屋最高!

      初めてのパレス東京 check-inの2時間以上前でしたがお部屋に入れました Grand Deluxe King room with balcony とっても良かったです balconyは広く景色も良くバスタブが窓際にあるので気持ちよく使えます 加湿器やパジャマ、クルクルドライヤーも借りれて気分良く過ごせました 特にUSBポートの電源があるのでアダプター要らずで本当に便利だと感激 すごい久しぶりの日本のホテル 滞在して良かった。。。ですが朝食の時にガラガラなのに場所が選べず、スタッフstationの近く 空いてる時は選びたくない席です 次々と来るグループを隣の席ばかりに座らせるのがとっても不快でした 大きな声で話するグループにはウンザリ コロナ禍で食事中もなるべく控えめになのにと言われているのに テーブルはたくさん空いているから離せばいいのに スタッフの仕事のしやすさ優先がガッカリ 何のために混まない早い時間に行ったのかわからない 何時に行っても変わらないです お部屋は最高ですが次回はよく考えてから決めたい in room dining ならいいかも

      MIZUHO, 1 night trip, Oct 13, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The hospitality and great service! They did all good job to surprise my birthday man with an excellent team work.

      Zaza, 1 night family trip, Jul 10, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Clean!! Beautiful location!! Great service!!

      ISABELLE, 1 night romance trip, Jun 4, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Heaven in the middle of Tokyo! Excellent location, next to the Imperial Palace and 8 minute walk to Tokyo's main train station. You can walk underground from the main station should it be raining. Metro stop 1/2 block from hotel, so easy to get going. 7-11 in the shops under the hotel should you need something. Club level AMAZING. Breakfast, high tea, and aps served. Tea, coffee, snacks all day. You will not go wrong with this choice. VERY quiet and peaceful. Service impeccable.

      Sarah, 6 night family trip, Feb 18, 2020

      Verified Orbitz guest review

    • 10.0.Exceptional

      Staff was extremely helpful and very pleasant. Enjoyed every minute of our stay

      4 night family trip, Feb 6, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      THANK YOU, PALACE HOTEL!

      Best hotel in the world.

      Mark, 1 night business trip, Jan 22, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      This is the best hotel I’ve ever stayed in anywhere in the world.

      10 night business trip, Jan 6, 2020

      Verified Orbitz guest review

    • 10.0.Exceptional

      We have stayed in some magnificent hotels around the world but this one tops them all. Location is perfect, views extraordinary, service impeccable and rooms are unimaginably luxurious.

      2 night family trip, Jan 3, 2020

      Verified Expedia guest review

    See all 274 reviews