Hotel Plaza del Arco Express

Property class: 3
Pet-friendly hotel with restaurant, connected to the convention centre, near Fundidora Park

Choose dates to view prices

At Hotel Plaza del Arco Express, you'll be a short five-minute drive from Fundidora Park and Macroplaza. Also, Santa Lucia Riverwalk and Arena Monterrey are a short five-minute drive away. Public transportation is only a short walk: Cuauhtemoc Station is 4 minutes and Alameda Station is 12 minutes.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk
  • Non-smoking
The current price is S$89
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a flat-screen TV, an air conditioning unit, and a window with curtains.

Standard Double Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Junior Suite, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a television, a window with curtains, and a bedside lamp.

Standard Room, 1 Double Bed

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a desk, two beds, a chair, a mirror, and a door.

Deluxe Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000

What's nearby

  • Alameda - 12 min walk - 1.0 km
  • Iglesia Sagrado Corazon de Jesus - 17 min walk - 1.5 km
  • Santa Lucia Riverwalk - 4 min drive - 2.3 km
  • Macroplaza - 5 min drive - 2.7 km
  • Fundidora Park - 6 min drive - 3.1 km

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 35 min drive
  • Cuauhtemoc Station - 4 min walk
  • Alameda Station - 12 min walk
  • Del Golfo Station - 13 min walk

Restaurants

  • ‪El Café De Papá - ‬5 min walk
  • ‪Taqueria Hoy Cumplo Años - ‬4 min walk
  • ‪El Bocol - ‬4 min walk
  • ‪Wateke - ‬4 min walk
  • ‪La Nueva Niza - ‬2 min walk

About this property

Hotel Plaza del Arco Express

  • At Hotel Plaza del Arco Express, you'll be a short five-minute drive from Fundidora Park and Macroplaza. Also, Santa Lucia Riverwalk and Arena Monterrey are a short five-minute drive away. Public transportation is only a short walk: Cuauhtemoc Station is 4 minutes and Alameda Station is 12 minutes.

At a glance

Hotel size

    • 77 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property enforces quiet hours from 10:00 PM to 8:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 2 total, up to 50 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
    • No alcohol served on site

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Reviews

Hotel Plaza del Arco Express Reviews

6.6

Good

6.6

Cleanliness

6.8

Location

6.8

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Very nice staff, nice location very close to basically everything, definitely coming back again
Verified review

10/10 Exceptional

the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Verified review

10/10 Exceptional

Good services
Verified review

4/10 Fair

Room was less the average, pillows were nasty with visible accumulated stains of saliva, sweat, who knows?, one of two bath towels the same with stains, only one of three outlets worked and was near the lavatory, and they wanted a deposit in order to use the tv remote control. Such an unpleasant stay!!!!
Verified review

10/10 Exceptional

Good service
Verified review

8/10 Very good

Z
Verified review

8/10 Very good

:-)
Verified review

2/10 Poor

They canceled my reservations without notice and over charge me for 2 days stay
Verified review

8/10 Very good

1
Verified review

10/10 Exceptional

......
Verified review

2/10 Poor

The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Verified review

2/10 Poor

very bad hotel in room no have light
Verified review

2/10 Poor

I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Verified review

2/10 Poor

First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Verified review

2/10 Poor

Superrrr mal
Verified review

2/10 Poor

La habitación super chiquita no cumplía cpn lo que decía el anuncio. No tenían toallas Cuanfo me dieron estaba manchada y el personal me cobro porque dijo que yo las habia manchado, pero ya no quise discutir y les pague me querían cobrar 400 pesos adicionales Y les di 200 Pésimo pésimo, JAMAS ME VOLVERE A QUEDAR EN ESE LUGAR y la verdad quise reportar la situación a HOTELES.COM y no tuve manera de.comunicarme
Verified review

2/10 Poor

Se reservó por aplicación, querían cobrar extra, porque consideran que los menores ya eran adultos, sin embarg, la aplicación los reconoce como menores. Llegando 2 cucarachas nos reciben en el baño, al parecer salen del caño, falta fumigar. Las instalaciones son viejas, pero remodeladas. Sábanas y blancos amarillos, parecía que estaban usados. Considero que ofrece suficiente para descansar, pero el todo es en función del precio pagado. Aire acondicionado sí, no salió agua caliente nunca. Te dejan dos rollos de papel, jabón, shampoo, toallas. Lo esencial, no esperen lujos.
Verified review

8/10 Very good

El personal muy amables todos atentos el único pero que le pongo es en cuestión de la limpieza de la habitación (había ciertos lugares que no limpiaron)
Verified review

6/10 Good

La habitación no tiene clóset ni comida no hay mesa
Verified review

4/10 Fair

Mala atención al llegar, esperamos una hora para que nos dieran la habitación, el hotel huele mal debido a la cocina, la terraza toda sucia... falta mantenimiento
Verified review

8/10 Very good

El personal muy amables y atentos los únicos detalles en la estadía fueron la falta de agua caliente y la limpieza un poco sucia a mi parecer
Verified review

8/10 Very good

Habitación limpia sólo un detalle el agua caliente se batallo para que saliera y ruido de habitación continua
Verified review

10/10 Exceptional

Todo bien
Verified review

8/10 Very good

En lo particular está bien si es para una noche, pero el hotel está un poco descuidado.
Verified review

4/10 Fair

El personal no fue amable