In the heart of Hanoi, Hanoi Genial Hotel offers a charming retreat near Hoan Kiem Lake. Unwind on the sun-kissed terrace, indulge in local flavors at the restaurant, and enjoy bike rentals to explore Dong Xuan Market. Previous guests rave about their stay.
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000
What's nearby
Dong Xuan Market - 3 min walk - 0.3 km
Quan Chuong Gate - 7 min walk - 0.6 km
Ta Hien Street - 8 min walk - 0.7 km
Hanoi Old Town Night Market - 10 min walk - 0.9 km
Hoan Kiem Lake - 12 min walk - 1.0 km
Getting around
Noi Bai Intl. Airport (HAN) - 37 min drive
Hanoi Long Bien Station - 1 min drive
Hanoi Gia Lam Station - 14 min drive
Hanoi Railway Station - 27 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
Bò Nướng 33 Hàng Giấy - 2 min walk
Kachi Kitchen - 1 min walk
Chè Xoan - 2 min walk
Bún Cá Hàng Đậu - 1 min walk
Galaxy Hotel & Bar - 2 min walk
About this property
Hanoi Genial Hotel
When you stay at Hanoi Genial Hotel, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, West Lake and Ho Chi Minh Mausoleum are just a 5-minute drive away.
At a glance
DONE
Hotel size
32 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Room service
What to do
Bicycle rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Reception hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 420000 per vehicle (one-way, maximum occupancy 2)
Train station pick-up and train station drop-off service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Also known as
Genial Hotel
Hanoi Genial
Hanoi Genial Hotel Hotel
Hanoi Genial Hotel Hanoi
Hanoi Genial Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Genial Hotel offer free cancellation for a full refund?
Yes, Hanoi Genial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Genial Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hanoi Genial Hotel?
Yes, an airport shuttle is available. The charge is VND 420000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Genial Hotel?
You can check in starting at 1:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hanoi Genial Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Hanoi Genial Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around Hanoi Genial Hotel like?
Hanoi Genial Hotel is in Old Quarter, a short 13-minute walk from Hoan Kiem Lake and 10 minutes' walk from Hanoi Old Town Night Market.
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Reviews
Hanoi Genial Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
9.6
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 13, 2017
Amazing hotel!!
Great hotel in an amazing location. Staff is extremely kind and helpful and made the stay one of a kind.
Deep
Deep, 2-night trip
Verified
8/10 Very good
Mar 6, 2023
Good location but small and dark rooms
This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all.
Alireza
Alireza, 3-night trip
Verified
8/10 Very good
Mar 16, 2020
Udemærket hotel
Hotellet var udemærket. Vores værelse og toilet var fint, morgenmaden var fin. Alt i alt en god oplevelse.
Iben
Iben, 2-night trip
Verified
10/10 Exceptional
Mar 9, 2020
Personal muy amable y efficiente. Puede ayudar mucho para vonocer a Hanoi
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 22, 2020
Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 18, 2020
All was very well. Very nice people. Excellent service
Good hotel,very helpful and friendly staff. Excellent value for money.
richard
richard, 4-night trip
Verified
8/10 Very good
Jan 26, 2020
깨끗함
만족합니다
SookJong
SookJong, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2020
The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊
Verified traveler
3-night trip
Verified
8/10 Very good
Jan 21, 2020
고객서비스가 아주 좋았습니다 주변안내 및 객실서비스, 와이파이등 만족도가 높았습니다 주변 관광에대한 설명도 친절하게 안내해 주었습니다
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 17, 2020
굳
직원들 친절하고 베트남 호텔 3곳을 이용해봤는데 여기가 조식이 제일 맛있네요
Verified traveler
3-night trip
Verified
8/10 Very good
Jan 2, 2020
Clean comfortable and accomodating
The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
Chase
Chase, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2019
전반적으로 만족, 친절한 직원, 가까운 편의점, 관리잘된 방
GIHYEON
GIHYEON, 1-night trip
Verified
6/10 Good
Dec 13, 2019
Le lit était bon. Le service assez cordial. Le petit déjeuner très frugal, avec peu de choix. A part cela, il n’y a quasiment pas d’autre service dans l’hôtel.
Philippe
Philippe, 6-night trip
Verified
8/10 Very good
Dec 11, 2019
Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike.
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 5, 2019
Walking distance to most of the place.
Good Service
HOOI YIN
HOOI YIN, 2-night trip
Verified
6/10 Good
Dec 4, 2019
Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price
Verified traveler
3-night trip
Verified
10/10 Exceptional
Dec 4, 2019
Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This budget priced hotel is a wonderful gem, which easily exceeds much more expensive lodgings in downtown Hanoi. Hanoi Genial Hotel is very easy to find and it's located near countless good restaurants and stores for shopping. Hanoi Genial Hotel is within an easy walk to Hoa Lo Prison, Ho Chi Minh Mausoleum, Thang Long Imperial Citadel and many other popular sightseeing attractions. Hotel staff were always friendly and helpful during my entire two-week stay there. A complimentary hearty breakfast was offered daily with omelette, steamed vegetables, noodles, rice, toast, fresh and delicious local fruit, juices, tea, coffee and much more. Front desk staff effortlessly helped me with directions, sightseeing ideas and precisely made my reservations for airport transfers. Tyra did an amazing job of organizing three different multi-day side-trips for me. All three of these tours were very well organized, fun and had competitive prices when compared to what other travel agencies offered. When returning from an overnight night visit to Sapa I arrived at the Hanoi bus station late at night. Front desk arranged for a bellboy to meet me, and he ordered a taxi upon my arrival to ensure my safe travels back to Hanoi Genial Hotel. Hanoi Genial Hotel was my home away from home while in Vietnam.
Verified traveler
15-night trip
Verified
6/10 Good
Nov 28, 2019
Special mention of counter reception Tyra. She is indeed professional, helpful and friendly.
Overall okay-only experience.
Jo
Jo, 4-night trip
Verified
6/10 Good
Nov 27, 2019
Not all the members of the staff had enough communication skills that are required when talking about important issues.
Verified traveler
6-night trip
Verified
8/10 Very good
Nov 26, 2019
The only problem I had was with Google maps .
Because Vietnamese has tones indicated by accent marks
there was confusion between two properties in different locations with a similar address.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Nov 26, 2019
Very good location. Great value for the money. Breakfast buffet is nice on the top floor with an interesting view. Staff is welcoming, courteous and competent.
The street on which the hotel is located is pretty lively, which I liked (I had a room with a city view and a balcony).
Would definitely stay here again on my next trip to Hanoi.
Verified traveler
3-night trip
Verified
6/10 Good
Nov 25, 2019
Everything is OK.
The soundproof of the room need to improve. As well as power outlet in the room. A family room with only 1 power outlet and I have to charge my phone in the shower room. However, I manage to find 2md power outlet just behind the sofa when the time I plan to check out.
Tan
Tan, 2-night trip
Verified
10/10 Exceptional
Nov 24, 2019
The room I booked had no window opening to outside which I had to change at a cost of around USD 12/ day which was a bad experience.
However, the staff were very kind and helpful and the breakfast was much better than experienced in other hotels we stayed in Vietnam. Location was also very convenient.