Hanoi Genial Hotel

Property class: 3.5
Central hotel with restaurant, connected to a shopping centre, near Hoan Kiem Lake

Choose dates to view prices

When you stay at Hanoi Genial Hotel, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, West Lake and Hanoi Opera House are a short five-minute drive away.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room, 1 Bedroom

Room

Superior Double or Twin Room, 1 Bedroom

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Room

Deluxe Double or Twin Room, 1 Bedroom

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Triple Room

Room

Triple Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Family Room

Room

Family Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

Similar properties

A table with a menu, a glass of red drink, a vase with flowers, and a small plant.
The Sono Hanoi Hotel
Old Quarter
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
  • 24/7 front desk
9.2 out of 10, Wonderful, 61 reviews
The price is S$60
includes taxes & fees
4 Oct - 5 Oct
The Sono Hanoi Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Quan Chuong Gate - 8 min walk - 0.7 km
  • Ta Hien Street - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 1 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 27 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Chè Xoan - ‬2 min walk
  • ‪Café Giảng 1946 - ‬3 min walk
  • ‪Kachi Kitchen - ‬1 min walk
  • ‪Bàng Cà Phê - ‬2 min walk
  • ‪Phê Đây - ‬2 min walk

About this property

Hanoi Genial Hotel

  • When you stay at Hanoi Genial Hotel, you'll be within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, West Lake and Hanoi Opera House are a short five-minute drive away.

At a glance

Hotel size

    • 32 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in time starts at 1:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Room service

What to do

  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 420000 per vehicle (one-way. Maximum occupancy 2)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Genial Hotel
Hanoi Genial
Hanoi Genial Hotel Hotel
Hanoi Genial Hotel Hanoi
Hanoi Genial Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Genial Hotel offer free cancellation for a full refund?

Yes, Hanoi Genial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Genial Hotel?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Hanoi Genial Hotel?

Yes, an airport shuttle is available. The charge is VND 420000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Genial Hotel?

You can check in starting at 1:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hanoi Genial Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near Hanoi Genial Hotel?

Yes, there's an on-site restaurant that offers local and international cuisine.

What's the area around Hanoi Genial Hotel like?

Hanoi Genial Hotel is in Old Quarter, a short 13-minute walk from Hoan Kiem Lake and 10 minutes' walk from Hanoi Old Town Night Market.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hanoi Genial Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.6

Staff & service

9.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Amazing hotel!!

Great hotel in an amazing location. Staff is extremely kind and helpful and made the stay one of a kind.
Verified review

8/10 Very good

Good location but small and dark rooms

This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all.
Verified review

8/10 Very good

Udemærket hotel

Hotellet var udemærket. Vores værelse og toilet var fint, morgenmaden var fin. Alt i alt en god oplevelse.
Verified review

10/10 Exceptional

Personal muy amable y efficiente. Puede ayudar mucho para vonocer a Hanoi
Verified review

10/10 Exceptional

Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi
Verified review

10/10 Exceptional

All was very well. Very nice people. Excellent service
Verified review

8/10 Very good

値段のわりに満足でした

部屋は広くて使いやすいです。 大きなバス停が近くにあり便利でした。 スタッフは皆さん親切です。 シャワーの量が少ないのと、お湯が途中でぬるくなりましたが許容範囲でした。
Verified review

10/10 Exceptional

Genial

Good hotel,very helpful and friendly staff. Excellent value for money.
Verified review

8/10 Very good

깨끗함

만족합니다
Verified review

10/10 Exceptional

The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊
Verified review

8/10 Very good

고객서비스가 아주 좋았습니다 주변안내 및 객실서비스, 와이파이등 만족도가 높았습니다 주변 관광에대한 설명도 친절하게 안내해 주었습니다
Verified review

10/10 Exceptional

굳

직원들 친절하고 베트남 호텔 3곳을 이용해봤는데 여기가 조식이 제일 맛있네요
Verified review

8/10 Very good

Clean comfortable and accomodating

The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
Verified review

10/10 Exceptional

전반적으로 만족, 친절한 직원, 가까운 편의점, 관리잘된 방
Verified review

6/10 Good

Le lit était bon. Le service assez cordial. Le petit déjeuner très frugal, avec peu de choix. A part cela, il n’y a quasiment pas d’autre service dans l’hôtel.
Verified review

8/10 Very good

Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike.
Verified review

8/10 Very good

Walking distance to most of the place. Good Service
Verified review

6/10 Good

Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price
Verified review

10/10 Exceptional

Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This budget priced hotel is a wonderful gem, which easily exceeds much more expensive lodgings in downtown Hanoi. Hanoi Genial Hotel is very easy to find and it's located near countless good restaurants and stores for shopping. Hanoi Genial Hotel is within an easy walk to Hoa Lo Prison, Ho Chi Minh Mausoleum, Thang Long Imperial Citadel and many other popular sightseeing attractions. Hotel staff were always friendly and helpful during my entire two-week stay there. A complimentary hearty breakfast was offered daily with omelette, steamed vegetables, noodles, rice, toast, fresh and delicious local fruit, juices, tea, coffee and much more. Front desk staff effortlessly helped me with directions, sightseeing ideas and precisely made my reservations for airport transfers. Tyra did an amazing job of organizing three different multi-day side-trips for me. All three of these tours were very well organized, fun and had competitive prices when compared to what other travel agencies offered. When returning from an overnight night visit to Sapa I arrived at the Hanoi bus station late at night. Front desk arranged for a bellboy to meet me, and he ordered a taxi upon my arrival to ensure my safe travels back to Hanoi Genial Hotel. Hanoi Genial Hotel was my home away from home while in Vietnam.
Verified review

6/10 Good

Special mention of counter reception Tyra. She is indeed professional, helpful and friendly. Overall okay-only experience.
Verified review

6/10 Good

Not all the members of the staff had enough communication skills that are required when talking about important issues.
Verified review

8/10 Very good

The only problem I had was with Google maps . Because Vietnamese has tones indicated by accent marks there was confusion between two properties in different locations with a similar address.
Verified review

10/10 Exceptional

Very good location. Great value for the money. Breakfast buffet is nice on the top floor with an interesting view. Staff is welcoming, courteous and competent. The street on which the hotel is located is pretty lively, which I liked (I had a room with a city view and a balcony). Would definitely stay here again on my next trip to Hanoi.
Verified review

6/10 Good

Everything is OK.

The soundproof of the room need to improve. As well as power outlet in the room. A family room with only 1 power outlet and I have to charge my phone in the shower room. However, I manage to find 2md power outlet just behind the sofa when the time I plan to check out.
Verified review

10/10 Exceptional

The room I booked had no window opening to outside which I had to change at a cost of around USD 12/ day which was a bad experience. However, the staff were very kind and helpful and the breakfast was much better than experienced in other hotels we stayed in Vietnam. Location was also very convenient.