Let me first say that our suite, the luxury triple room, was spectacular. The room was incredibly well maintained and clean. It faces a wide open plaza and a small canal that is nothing to be wild about, but gondolas regularly pass through this spot. Check in and dialogue with staff is conducted through a computer with a representative in a remote location. While this was certainly unique, it wasn’t too difficult. Housekeeping was very nice and responded to our requests for additional toiletries. The common area was sparkling clean. Refrigerated bottled water is provided as well. It is extremely convenient to all the popular attractions.
What was somewhat annoying about this room was that the canal serves as a trash pick up location every morning. Rubbish from the surrounding businesses were collected from this spot and it was rather noisy. If you are light sleepers like us, this was not enjoyable. So while we adore the room, the fact that is it is noisy each morning didn’t agree with us.