Choose dates to view prices

Bayou Lagoon Park Resort

Photo gallery for Bayou Lagoon Park Resort

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, iron/ironing board

Overview of Bayou Lagoon Park Resort

Bayou Lagoon Park Resort

3.5-star property
Family-friendly resort in Malacca City with water park and outdoor pool

6.6/10 Good

364 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
Amari Villa, Jalan Wakaf Utama, Bukit Katil, Malacca City, Malacca, 75450

Room options

About this area

What's nearby

  • Jonker Street Night Market - 22 min drive
  • Dataran Pahlawan Melaka Megamall - 22 min drive

Restaurants

  • Restoran Tun Teja - 9 min walk
  • Ayer Keroh Food Court - 5 min drive
  • Awang Roti Canai - 5 min drive
  • Pizza Hut - 6 min drive
  • Lucky Palace Restaurant Sdn Bhd - 6 min drive

About this property

Bayou Lagoon Park Resort

When visiting Malacca City, Bayou Lagoon Park Resort is a great choice to consider. Guests can hang out at the water park or outdoor pool, or grab a bite to eat at Bayou Coffee House, which serves breakfast, lunch and dinner. Fellow travellers like the family-friendly amenities and overall comfort.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 563 units
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Water park hours are Friday 9 AM-7 PM and Saturday-Sunday and public holidays 8 AM-7 PM. The water park is closed on Tuesdays, except during Malaysia public and school holidays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Coffee shop
  • Room service

Travelling with children

  • Water park access (surcharge)
  • Children's pool

Working away

  • Conference centre (6456 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • An outdoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Water slide

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bayou Coffee House – This coffee shop serves breakfast, lunch and dinner.
Time Out Cafe – This café is located by the pool. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 30 for adults and MYR 18 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 April to 2 May:
  • Water park

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cooking is prohibited in the hotel rooms. Penalties shall be incurred otherwise.

Also known as

Bayou Lagoon
Bayou Lagoon Park
Bayou Lagoon Park Malacca
Bayou Lagoon Park Resort
Bayou Lagoon Park Resort Malacca
Bayou Lagoon Resort
Bayou Lagoon Park
Bayou Lagoon Park Resort Resort
Bayou Lagoon Park Resort Malacca City
Bayou Lagoon Park Resort Resort Malacca City

Frequently asked questions

Does Bayou Lagoon Park Resort offer free cancellation for a full refund?
Yes, Bayou Lagoon Park Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bayou Lagoon Park Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Bayou Lagoon Park Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Bayou Lagoon Park Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Bayou Lagoon Park Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Bayou Lagoon Park Resort?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Bayou Lagoon Park Resort and nearby?
Bayou Lagoon Park Resort has a water slide and an arcade.
Are there restaurants at or near Bayou Lagoon Park Resort?
Yes, Bayou Coffee House offers al fresco dining. Nearby restaurants include Restoran Tun Teja (9-min walk), Ayer Keroh Food Court (2.2 mi) and Pizza Hut (2.4 mi).
Does Bayou Lagoon Park Resort have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

6.6

Good

6.4/10

Cleanliness

6.5/10

Staff & service

7.5/10

Amenities

6.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

DISAPPOINTED
CHECK IN ABOUT 8.30PM, ALL SHOP CLOSED, EVEN HOTEL COFFEE HOUSE ALSO CLOSED MENTIONED NO FOODS, ANNOT CONNECT TO WIFI, TRIED TO ORDER FOODS AND AFTER WAITING FOR 30MIN FROM 10.45PM, IT MENTIONED RESTURANT ALSO CLOSED
Irene, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shahfuddin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

NORHIDAYU, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The Waterpark is nice but we have to pay different charges for it. It will be nice if there is a special package including the entry to the water park together with the resort stay. We encounter a very late check in due to insufficient staff for the housekeeping. Resort should be able to anticipate a high volume of patron due the relax on the MCO by providing a better service. We were given a later time for check out for to compensate but it somehow because my family were very tired (due to the travelling) upon arrival, we were very dissapointed. Hope the condition is improving in the future.
Shafnah, 1-night family trip
Verified Expedia guest review

2/10 Poor

norzalina, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Yahya, 2-night trip
Verified Hotels.com guest review

2/10 Poor

this is my third time stay bayou lagoon resort. i feel very bad this time, first is room cleaning. totally dirty and the smelly. the furniture like sofa almost broken and the water heated didn't function . we had booked 3 bedroom suite 2 units. the facilitys of outdoor theme park already too old , needs to repair and tile in the swimming pool broken. we totally 8 children all got hurt and bleeding after playing. i think i will not go here anymore after this trip.
Tan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor resort with run down facility, poor service
Is a very bad experience with run down facility, dirty and poor service. Not recommended and not worth for money. Wifi is very weak and cannot get connect most of the time. Sound proof is very bad and noise in the night that cannot sleep.
Josephine, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Just ok la
Remy, 1-night family trip
Verified Expedia guest review

6/10 Good

need more upgrading
Eyamira, 2-night trip with friends
Verified Expedia guest review