Hotel Refugio da Montanha

4.0 star property
Mountain hotel with restaurant, near Gramado Covered Street

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Photo gallery for Hotel Refugio da Montanha

Premium bedding, minibar, in-room safe, desk
Property entrance
Interior
Lobby
Terrace/patio
Nestled in Planalto, Hotel Refugio da Montanha offers a serene escape with a breakfast buffet, garden views from the terrace, and rejuvenating spa services. Treat yourself to a hair salon visit or take care of essentials at the laundry facilities. With free WiFi and helpful staff who have left lasting impressions on previous guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Free parking
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Hair salon
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is S$128
includes taxes & fees
30 May - 31 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite, Jetted Tub

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Grand Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

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About the area

Map
Rua Leopoldo Rosenfeld, 150, Gramado, 95670-000

What's nearby

  • Mini Mundo - 12 min walk - 1.0 km
  • Black Lake Park - 12 min walk - 1.1 km
  • Gramado Central Avenue - 19 min walk - 1.6 km
  • Gramado Covered Street - 2 min drive - 2.0 km
  • Sao Pedro Church - 2 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 112 min drive

Restaurants

  • ‪Mestre Cuca Mix Gourmet - ‬9 min walk
  • ‪TORO Gramado - ‬11 min walk
  • ‪Hector Pizzaria Temática - ‬15 min walk
  • ‪Galeto Itália - ‬10 min walk
  • ‪Restaurante Quintanilha - ‬11 min walk

About this property

Hotel Refugio da Montanha

Hotel Refugio da Montanha puts you within a 10-minute drive of Gramado Covered Street and Snowland Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers love the helpful staff.

Languages

Portuguese, Spanish

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Optional extras

  • There is a service fee of 10 per cent

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 150 per pet, per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Refugio da Montanha Gramado
Refugio da Montanha Gramado
Refugio da Montanha
Refugio Da Montanha Gramado
Hotel Refugio da Montanha Hotel
Hotel Refugio da Montanha Gramado
Hotel Refugio da Montanha Hotel Gramado

Frequently asked questions

Does Hotel Refugio da Montanha offer free cancellation for a full refund?

Yes, Hotel Refugio da Montanha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Refugio da Montanha?

Yes, cats and dogs are welcome. There's a charge of BRL 150 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Refugio da Montanha?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Refugio da Montanha?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.

What is there to do at Hotel Refugio da Montanha and nearby?

Hotel Refugio da Montanha has a fitness centre and a garden.

Are there restaurants at or near Hotel Refugio da Montanha?

Yes, there's an on-site restaurant.

What's the area around Hotel Refugio da Montanha like?

Hotel Refugio da Montanha is a short 10-minute walk from Black Lake Park and 10 minutes' walk from Mini Mundo.

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Hotel Refugio da Montanha Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10

Razoável, visto que a propriedade é muito boa, confortável, moderna e muito bonita. Os pontos fracos: falta pessoal quase em todo hotel, menos na recepção e café da manhã. Tivemos 03 dias seguidos de problemas no ar e foi preciso desligar a força geral. Não houve um dia sequer durante a estada que fosse feito reposição das amenidades, faltou até papel higiênico. A pessoa que nos recebeu na chegada era a única para fazer tudo, inclusive levar água até o quarto e quando precisamos ligar na recepção, muita demora, possivelmente estava atendendo outra pessoa. Vidraças sujas em todos os cômodos, inclusive na fachada. Havia um chá da tarde que não foi informado na nossa chegada, mas percebemos em um papel com a chave do quarto, mas o horário estava diferente. O conforto e o café foram o ponto alto desse hotel no momento, pois já estive nele em 2018 e foi memorável a nossa estada!
4-night trip

10/10

1-night trip

10/10

Incrível,desde a recepção até o café da manhã. Excelente
3-night trip

10/10

Excelente, belo café da manhã, limpeza, atendimento.
1-night trip

10/10

1-night trip

10/10

1-night trip

8/10

1-night trip

10/10

1-night trip

10/10

2-night trip

6/10

Hospedagem muito boa. Recepção atenciosos. Limpeza e conforto muito bom. Café da manhã foi péssimo. Falta de produtos. Falta de utensílios e limpeza. Time confuso e sem experiência.
4-night trip

10/10

Hotel fantástico. Serviço de excelência em todos os serviços. Recomendo q
2-night trip

10/10

Hotel maravilhoso
1-night trip

4/10

O quarto estava com cheiro de morfo e o café da manhã péssimo, o suco que estava sendo oferecido era daqueles feitos com pó. Não recomendo.
2-night trip

4/10

Localização distante do centro da cidade. A falta de lazer é um ponto importante. Poucos colaboradores com sobrecarga de horário em um feriado de carnaval. O café da manhã não condiz com a fama de gramado. No primeiro dia de estadia devido a poucos funcionários, o café da manhã foi caótico, faltando quase todos os itens no buffet. E no checkout, foi cobrado 10% (opcional)devido taxas de serviços. Essa taxa opcional cobrada é constrangedora para o hóspede e colaborador ter que informar. Foi solicitado para eu relatar no relatório das despesas o motivo pelo qual eu não queria pagar as taxas. Repetindo...constrangedor. Sinto pelos colaboradores do hotel, que foram atenciosos, porém sem treinamento.
3-night trip

10/10

A experiência foi maravilhosa! Tudo muito limpo, organizado e gostoso! A Daiane responsável pelo café da manhã foi incrível e super solícita quanto a um pedido específico nosso. Todos muito educados e atenciosos. Amamos a estadia!
3-night trip

10/10

1-night trip

10/10

Muito agradável
2-night trip

10/10

1-night trip

4/10

2-night trip

10/10

Local delícia, calmo, charmoso , custo-beneficio maravilhoso , café super gostoso . Ideal para casais ou ou famílias com crianças mais velhas
1-night trip

10/10

2-night trip

10/10

1-night trip

8/10

Foi a segunda vez que fiquei no hotel, conforto e limpeza excelente, só não tinha cortinas blackout, acaba que pela manhã entra um pouco de claridade no quarto, só não dou nota máxima por conta que no momento do check out que cobraram uma taxa de serviço do hotel (10% do valor da hospedagem), que não estava especificado no momento da reserva, não gostei disso, da falta de transparência com o cliente.
1-night trip

10/10

4-night trip

6/10

Tivemos uma estadia de 5 dias bem agradável no hotel, ambiente calmo e limpo. O café da manhã tem boas opções. Me hospedaria novamente, porém a cobrança de 10% adicionais no checkout deixa a experiência um pouco frustrante quando vc lembra que deixou outras opções de lado pelos 400 reais a menos.
5-night trip