One Santuario Natural, where the river's soothing sounds meet tranquility. Start your day with a hearty English breakfast and unwind at the spa with a rejuvenating massage or body treatment. With yoga classes, an arcade/game room, laundry facilities and free in-room WiFi available to all guests.
Enjoy your visit to Dibulla with a stay at One Santuario Natural. You can indulge in massages or body treatments, then grab a bite to eat at the restaurant. A bar/lounge, a health club and a snack bar/deli are other highlights at this luxurious lodge.
At a glance
DONE
Hotel size
6 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Please note: 4x4 vehicles are required to access this property.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free secured on-site self-parking
DONE
Transfers
Airport shuttle*
DONE
Off-site
Beach shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
What to do
Beach shuttle (surcharge)
Yoga classes
Water tubing nearby
Working away
Business centre
Meeting rooms
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Beach shuttle (surcharge)
Free pool cabanas
Beach sunloungers
Beach towels
Pool loungers
Water sports equipment
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
Arcade/games room
Spa services
Locally sourced food is prioritised
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
Banquet hall
Accessibility
No lift (single-level property)
Room amenities
Sleep well
Premium bedding
Memory-foam mattress
What to enjoy
Furnished patio
Freshen up
Towels
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments.
Dining
On-site venue – This diner specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
Optional extras
Airport shuttle service is offered for an extra charge
Beach shuttle service is offered for an extra charge
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 80137
Also known as
Reserva One Love Palomino
Reserva One Love Lodge Dibulla
Reserva One Love Lodge
Reserva One Love Dibulla
Reserva One Love
Santuario Natural One
One Santuario Natural Lodge
One Santuario Natural Dibulla
One Santuario Natural Lodge Dibulla
Frequently asked questions
Are pets allowed at One Santuario Natural?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at One Santuario Natural?
Yes, there's free self parking.
Is an airport shuttle service offered by One Santuario Natural?
Yes, an airport shuttle is available.
What are the check-in and check-out times at One Santuario Natural?
Check-in start time: 3 PM; check-in end time: 9 PM. Check-out time is noon.
What is there to do at One Santuario Natural and nearby?
Have fun during the warmer months with activities nearby such as water tubing. Additional recreation on-site includes yoga. Enjoy amenities such as a health club, spa services and an arcade. One Santuario Natural also has a picnic area and a garden.
Are there restaurants at or near One Santuario Natural?
Yes, there's an on-site restaurant that offers local and international cuisine.
Does One Santuario Natural have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around One Santuario Natural like?
One Santuario Natural is located by the river, a short 1-minute walk from Río Palomino.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
One Santuario Natural Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.8
Location
9.4
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
6 Nov, 2025
Best trip from start to finish. Anyone looking to connect with nature, and disconnect from the outside world. This place has it all, including a river on the property.
Omar Jimenez
Omar Jimenez, 5-night trip
Verified
10/10 Exceptional
13 Jul, 2024
They are very friendly! a must recommend. They will help with anything you ask and make great recommendations!
Jesse-David
Jesse-David, 3-night trip
Verified
10/10 Exceptional
28 Dec, 2025
Everything was perfect. I wish I was there
Alejandro
Alejandro, 1-night trip
Verified
10/10 Exceptional
18 Feb, 2025
This place is magical!
Mary Isabela
Mary Isabela, 2-night trip
Verified
10/10 Exceptional
15 Nov, 2024
Absolutely loved my stay here. Adrian, the property manager was amazing. Took care of everything my group needed. I would highly recommend this place to anyone!!
Thank you, Adrian!!!
Ian
Ian, 1-night trip
Verified
2/10 Poor
31 Aug, 2023
Spiders and snake skin in room
It was the worst experience ever. The first night the rain water got in the room, there were rats and bats in the roof and the were two spiders and the there were nobody answering. Finally the next day the change the room for other with the grass height and snake skin. This was a really bad experience.
Melissa
Melissa, 2-night trip
Verified
8/10 Very good
11 Feb, 2026
Dejligt at opleve naturen så tæt på
Mia Britt
Mia Britt, 3-night trip
Verified
4/10 Fair
19 Apr, 2024
Comida mala
El lugar es fascinante con su naturaleza desbordada. Lastimosamente no es como lo muestran en sus páginas, ellos muestran comida saludable y orgánica, tienen una huerta maravillosa pero no la usan en sus alimentos. Me pregunto para que es????
pilar
pilar, 3-night trip
Verified
10/10 Exceptional
14 Jan, 2024
Un oasis espectacular donde te miman en todos los sentidos
jaime
jaime, 1-night trip
Verified
10/10 Exceptional
31 Mar, 2023
Por los amantes de la naturaleza
El impacto escenográfico del lugar a lado del rio Palomino y cerca de la cierra es increíble. La atención y comida orgánica es de primera calidad. Las experiencias son inolvidables. Complicado llegar, se necesita transporte en SUV o moto.
Luca
Luca, 1-night trip
Verified
10/10 Exceptional
9 Jan, 2023
La acomodacion es fuera de serie. Realmente algo otro nivel en tema de comodidad, experiencia. Todo el mundo se va a esforzar en hacerte pasar una experiencia única
Solo un problema y fue con los perros que atacaron a una de las personas con la que estabamos. Los perros bastante agresivos como para estar sueltos por todo el hotel.
Tomas
Tomas, 1-night trip
Verified
10/10 Exceptional
11 May, 2022
Beautiful location, very friendly staff, very good healthy food
Jorge
Jorge, 2-night trip
Verified
8/10 Very good
22 Sept, 2021
Paradijsje in de Sierra Nevada
De algehele ervaring was super. De omgeving, setting, vibe, service, klantvriendelijkheid is allemaal voortreffelijk.
Kamer + badkamer zijn toe aan vernieuwing / opknap beurt. Dit maakt dat prijs / kwaliteit verhouding in vergelijking met andere accomodaties in het land niet op pijl is.
Wellness diensten zijn absoluut aan te raden. Eten is heerlijk gezond, maar verwacht geen culinaire hoogstandje.
De hele ervaring is puur, rustgevend en fijn.
Thijs
Thijs, 2-night trip
Verified
8/10 Very good
12 Jan, 2020
Wunderschöner Ort und sehr gutes Essen, nettes Personal. Leider war die Schlussrechnung gleich hoch wie die Übernachtungskosten, es wurde zu Beginn keine Preisliste oder sonstiges abgegeben. Die Schlussrechnung war in 3 Positionen falsch, vor der Korrektur doppelt so hoch. Ich hatte Kontakt mit anderen Gästen bei denen war der gleiche Fall. Schade, dass so ein schöner Ort so geführt wird.
Verified traveller
2-night trip
Verified
8/10 Very good
26 Jul, 2019
The food was truly excellent. The service was very good. And, unless you’re from Colombia, you will be eaten alive by bugs. They are overwhelmingly abundant.
Verified traveller
3-night trip
Verified
10/10 Exceptional
28 May, 2019
This place its perfect to rest! The service is excellent but the best part is the food. If your a foodie this place is a must. Air conditioner in rooms that look like traditional Native American houses or bohíos it make your stay so much more confortable.
Verified traveller
1-night trip
Verified
10/10 Exceptional
27 Feb, 2019
Todo excelente!!!
Verified traveller
1-night trip
Verified
10/10 Exceptional
6 Aug, 2018
Amazing place
This place is amazing. It was highly recommended to us but it was beyond what we expected. Service is very friendly and personalized. Food is amazing, made from ingredients grown at the reserve. The river surrounded by the rainforest and mountains is beautiful.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
2 Apr, 2018
Remote location, romantic setting.
Beautiful, rustic hotel. Amazing food, accomodating staff. Jacuzzi in every cabin. Outdoor shower. Tons of wild life. Overall great experience. The only critique I would add is that it is not very kid-friendly. This is a more adults-only hotel, and we did not know that going in. My three year old twins were the only kids on the premises. They had an amazing time though, but I was a little worried about a tantrum or a shriek in the middle of the intimate dinner the couple next to us was having. Would visit again but definitely without the kids.
Verified traveller
3-night trip
Verified
10/10 Exceptional
24 Dec, 2017
Excelente
Muy bien, el servicio estuvo perfecto la comida deliciosa, es un hotel costoso pero vale la pena
Wiliam
Wiliam, 2-night trip
Verified
10/10 Exceptional
24 Aug, 2017
Just paradise
Amazing, beautiful, friendly, delicious food. Just a few words to describe our wonderful stay at One Love. Thanks to Kathy, Alejandro and Alan and the rest of the staff (kitchen staff!). We felt like being in paradise. Never to forget. We intend to come back!
Annemieke
Annemieke, 2-night trip
Verified
10/10 Exceptional
6 Aug, 2017
Días inolvidables !!
Excelente servicio personalizado, el dueño y sus colaboradores estuvieron pendientes todo el tiempo para satisfacer nuestra estadía. El lugar y las instalaciones son lindisimas, muy acordes al entorno del bosque nativo. Espectacular comida en manos de Mayito. Volveremos !!
Javier
Javier, 2-night trip
Verified
10/10 Exceptional
30 Jul, 2017
Maravilloso Hotel
Excelente! Hermoso hotel. Atención personalizada, comida deliciosa. hay mucho para hacer el los alrededores ríos, cascadas, mar, flora y fauna, indígenas. Mucho descanso