Experience the warm hospitality of Hotel Emma, where a delicious breakfast buffet and free in-room WiFi set the tone for a relaxing stay. Enjoy bike rentals, explore nearby attractions, or unwind on the tranquil terrace.
When visiting Östersund, Hotel Emma is a great choice to consider. Free perks include buffet breakfast daily and WiFi. Fellow travellers say great things about the helpful staff.
Languages
English, Swedish
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The front desk is open Monday - Friday (6 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for on-site parking
Off-site parking within 246 ft (SEK 145 per day); booking required
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Access to nearby health club
Skiing nearby
Windsurfing nearby
Working away
Business centre
Meeting room
Services
Concierge services
Laundry facilities
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Lift
Handrails in stairwells
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
Fees & policies
Children & extra beds
Cots/infant beds are available for SEK 75 per night
Rollaway beds are available for SEK 375.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SEK 135 per pet, per night
Parking
Parking is available nearby and costs SEK 145 per day (246 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CHE-115.256.336
Also known as
Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund
Frequently asked questions
Does Hotel Emma offer free cancellation for a full refund?
Yes, Hotel Emma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Emma?
Yes, dogs are welcome. There's a charge of SEK 135 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hotel Emma?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Emma and nearby?
Have fun with nearby winter activities such as skiing. Hotel Emma also has access to a nearby health club.
What's the area around Hotel Emma like?
Hotel Emma is a short 4-minute walk from Östersund Västra Station and 4 minutes' walk from Ostersund Town Hall.
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Hotel Emma Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
7 January 2023
Great family accommodations!
Anthony
10/10 Exceptional
27 November 2024
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Gary
Gary, 6-night trip
10/10 Exceptional
1 May 2024
Dry nice hotel , friendly helpful staff . Excellent breakfast
Glynis
Glynis, 6-night trip
10/10 Exceptional
24 October 2023
Helt OK
Carl-Oskar
Carl-Oskar, 2-night trip
10/10 Exceptional
19 June 2023
Would like elevator service to street level and electrical outlet in bathroom
Loisann
Loisann, 2-night trip
8/10 Very good
9 March 2025
Mogens
Mogens, 4-night trip
10/10 Exceptional
8 March 2025
Trevligt bemötande, allt vi behövde fanns tillgängligt.
Kan rekommendera detta trivsamma äldre hotell som ligger central på gågata.
Lillian
Lillian, 1-night trip
6/10 Good
5 March 2025
Mkt god service med ett extra plus för rabatter på närliggande butiker och restauranger.
Olof
Olof, 1-night trip
4/10 Fair
4 March 2025
Magnar
Magnar, 1-night trip
10/10 Exceptional
3 March 2025
Robin
Robin, 2-night trip
8/10 Very good
1 March 2025
Bjørn
Bjørn, 2-night trip
10/10 Exceptional
24 February 2025
Verified traveller
1-night trip
10/10 Exceptional
21 February 2025
Anne Kirstine Bjerrum
Anne Kirstine Bjerrum, 1-night trip
8/10 Very good
18 February 2025
Camilla
Camilla, 1-night trip
8/10 Very good
17 February 2025
Camilla
Camilla, 1-night trip
6/10 Good
14 February 2025
Håkan
Håkan, 1-night trip
8/10 Very good
10 February 2025
Mathias
Mathias, 1-night trip
10/10 Exceptional
8 February 2025
Birgita
Birgita, 2-night trip
8/10 Very good
6 February 2025
Magnus
Magnus, 1-night trip
10/10 Exceptional
4 February 2025
Fint men kallt hotell
Mycket trevlig personal och vackert upplagd frukost! Enda nackdelen i ett gammalt hus är isoleringen vid fönstret är dålig så rummet är svalt!
Jan
Jan, 3-night trip
10/10 Exceptional
1 February 2025
Verified traveller
1-night trip
8/10 Very good
26 January 2025
Frukosten är hotellets hjärta, den är helt suverän med närproducerade produkter. Väldigt tillmötesgående och vänlig personal ett stort plus också.
Johan
Johan, 3-night trip
4/10 Fair
15 January 2025
Aksel
Aksel, 1-night trip
10/10 Exceptional
3 January 2025
Håkan
Håkan, 2-night trip
8/10 Very good
29 December 2024
Ingen egen parkering.
Henvises til parkeringskjelker i nærhet men må betale selv. 150 kr i døgnet.