We stayed from Thursday, July 3 to Monday, July 6, that is, yesterday we left the hotel. We stayed at the last hotel in its good ratings, but it is necessary to comment on the following. We booked 3 rooms.
* In all three rooms we find cockroaches.
* On Sunday, they suspended the Light at 12:00 of the day, without notifying the clients', they shielded themselves that they put a little visible sheet on the reservation. We brought insulin, and that risked damage.
We are on a fourth floor and had to go up the stairs, which were completely dark. Consequently, there was no water. I recommend giving customers verbal notice. The maintenance is normal, but if they ensure that everyone knows, we're looking for a way not to be at the hotel.
* The food was very good, and the waiters were friendly.
*The reception staff, some friendly and others especially those who were there on Sunday, need to work more on customer service.
*They need fumigation, I hope in the kitchen if they are careful in cleaning.
* The cleaning lady on the fourth floor is very helpful and with a good attitude, cleaning the rooms without light.