Hatago

3.0 star property
Higashiagatsuma hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hatago

Hot springs
Exterior
Exterior
Flat-screen TV
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Onsen
    Onsen
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Free train station pick-up
  • Free train station drop-off
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

Japanese-style room (Open Air Bath) Nagai-juku

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Private bathroom
Deep-soaking bath
Bidet
  • River view
  • Sleeps 6
  • 6 Single Futons

Japanese-style room (Open Air Bath) Ozasa-juku

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Spring-water bath
Hairdryer
Bidet
  • River view
  • Sleeps 6
  • 6 Single Futons

Japanese-style room Seseragi-kan

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Bidet
Hairdryer
Daily housekeeping
  • Sleeps 5
  • 5 Single Futons

Japanese-style room (Portial Open Air Bath) Yasuragi-kan

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Spring-water bath
Hairdryer
Bidet
Private bathroom
  • Sleeps 8
  • 8 Single Futons

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About the area

Map
3330-20 Motojuku, Higashiagatsuma, Gunma-ken, 377-0933

What's nearby

  • Yubatake - 28 min drive - 26.2 km
  • Karuizawa Toy Kingdom - 41 min drive - 23.8 km
  • Karuizawa Snow Park - 47 min drive - 30.4 km
  • Karuizawa Prince Shopping Plaza - 56 min drive - 40.1 km
  • Karuizawa Prince Hotel Ski Resort - 57 min drive - 40.6 km

Getting around

  • Tokyo (NRT-Narita Intl.) - 107.6 miles/173.1 km
  • Sakudaira Station - 64 min drive
  • Yokokawa station - 70 min drive
  • Karuizawa Station - 82 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪やまと屋八ッ場本店 - ‬15 min drive
  • ‪浅間酒造観光センター - ‬16 min drive
  • ‪かない亭 - ‬19 min drive
  • ‪きこり - ‬24 min drive
  • ‪村上家釜めし - ‬19 min drive

About this property

Hatago

Hatago is a great choice for a stay in Higashiagatsuma. Guests indulge in spa services, then grab a bite to eat at the restaurant.

Languages

English, Japanese

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 5:30 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free train station shuttle

Property amenities

Food and drink

  • 2 coffee shops
  • Restaurant
  • Coffee/tea in a common area

What to do

  • Hot springs

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Spa services

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Fees & policies

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Hatago Inn Higashiagatsuma
Hatago Higashiagatsuma
Hatago
Hatago Hotel
Hatago Higashiagatsuma
Hatago Hotel Higashiagatsuma

Frequently asked questions

Does Hatago offer free cancellation for a full refund?
Yes, Hatago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hatago?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hatago?
Yes, there's free self parking.
What are the check-in and check-out times at Hatago?
Check-in start time: 3 PM; check-in end time: 5:30 PM. Check-out time is 10 AM.
What is there to do at Hatago and nearby?
On-site recreation at Hatago includes hot springs. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Hatago?
Yes, there's an on-site restaurant.

Hatago Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Very antique setting, awesome food. Staffs are very nice. Pay attention to the hot springs. Only “medicine hot springs” are the natural ones. The others are just hot water.
2-night family trip
Verified Orbitz guest review

10/10 Exceptional

The staff were incredibly helpful and friendly. Hotel is breath-taking and truly is a time portal to another era while still having modern necessities and comforts. Strongly recommend seeing this hotel at least once. 5/5 love!
Jay, 1-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Was a wonderful place for a getaway. Room, food and service was wonderful. Will definitely be going again soon!
Verified Hotels.com guest review

4/10 Fair

従業員の方々の対応のみ最高でした。
従業員の方々の対応のみ最高でした。 再度訪問する事は無いでしょう。
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

時間も忘れる最高の旅行になりました。
kazuki, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

満足でした
とても立派で重厚な素敵な建物でスタ ッフの対応も非常にやさしく丁寧でした。 ただ水回りの臭いが気になりました
AKIHIDE, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

a wonderful stay
A wonderful stay. But the dinner is a little too much.
tzu ching, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Both The breakfast and dinner are extremely delicious and special with the traditional Japanese taste. The ingredients are fresh and good quality and delicately prepared by the highly skillful chefs. What a wonderful experience. The room is clean, onsen is comfortable and special with the view of the adjacent river. Staffs are very helpful . Don’t miss the museum inside the hotel which got lots of collections and definitely worth taking a look. The only disadvantage is the location which is very far away from the tourist site . The road is quite difficult to drive . I made some mistake and take some time to reach the hotel and almost missed the dinner. Remember to have extra traveling time to get to the hotel
Cheung Kwan, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

とても風情ある宿
とても雰囲気のある宿で家族全員満足しています! また利用したいと思います。 宿と直接関係ないが、アクセスが良ければより良いと思いますが、秘湯だから仕方ないですね。
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

群山環抱的温泉旅館
寧靜舒適的環境,在群山環抱,星空下浸溫泉,難忘的體驗。 客房舒適,服務貼心,食物是附近農家產品,美味之餘亦嘗到當地土壤風味,四週有特色的古董文物可供觀賞,彷如走進了江戶時代,渾忘時間與俗事。
Verified Expedia guest review

8/10 Very good

Food is wonderful
Language ability (English) can be improved.
Verified Hotels.com guest review

10/10 Exceptional

全てにおいて最高の旅館
従業の方々があたたかく、フロント・売店・食事係などみなさん素晴らしい対応でした。 お風呂は露天、内湯とも最高です。 施設は趣と情緒に溢れ、どこも清潔で、心身共にとても癒されました。 必ずまた訪れたいです。
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

good relaxation choice
people are friendly. if you like traditional Japan culture, this is a hotel to stay.
Verified Hotels.com guest review

10/10 Exceptional

很有文化氣息的住宿環境。期待很快再造訪。
Verified Hotels.com guest review

10/10 Exceptional

源泉かけ流しのお湯がすばらしい
1歳になったばかりの子どもと親子3人で滞在しました。 入り口からアケビのアーチを下って行くと、本陣がありますが、そこまでに郷土玩具展示や蕎麦屋などさまざまな施設があって、和のテーマパークみたいです。 本陣のロビーは囲炉裏で火が炊かれてて、炭のにおいがほんのりと漂い良い感じです。 お部屋はロフトがついているタイプだったので、天井も高く、部屋も広く、目前に色づき始めた秋の山と渓流が楽しめて、1泊だけではもったいなかったかな、という気分になりました。 内風呂露天風呂とも敷地内に源泉が沸いているだけあって、お湯がいい感じ。 ほんのりしょっぱいのですが、あまり強すぎず、温度も熱すぎないので湯中りしにくくて何度も楽しめました。 草津よりひなびていて、自然と温泉をゆっくり楽しむには絶好のお宿でした。 宿泊客にリピーターのかたが多いようでしたが、納得の快適さです。 料理の席も配慮されて子連れで固まっていたりと子どもが小さくても滞在しやすい雰囲気なのは、嬉しかったです。 毎年いきたくなるお宿でした。
Verified Hotels.com guest review

10/10 Exceptional

Strong recommand
Nice place for relax. There was no any activity program in the hotel besides Spa. The outdoor spa was amazing, it is just in front of a water fall.Organic and delicous food, mostly from local farm. The best stay period is 3 over nights.
Verified Hotels.com guest review

10/10 Exceptional

環境十分優美,很舒服,必定再來!
雖然較為偏僻,但有很好的旅遊巴由車站接送服務。房間十分古色古香,很大,有優美的風景。晚餐有專人煮食及介紹食材,而且,溫泉有分室內及室外,能看着風景浸溫泉,有很多選擇。很滿意這間溫泉旅籠。極力推薦這地方!
Verified Hotels.com guest review