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El Santuario Resort & Spa

4.0 star property
Mountain hotel in Valle de Bravo with 2 restaurants and 2 outdoor pools

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Photo gallery for El Santuario Resort & Spa

Reception hall
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
El Santuario Resort & Spa offers a tranquil retreat by the lake, with lush gardens and serene pools. Unwind at one of two outdoor pools, indulge in international cuisine at an on-site restaurant or rejuvenate with a hot stone massage. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • Conference centre
  • 7 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Premium bedding
The current price is S$272
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Room, Mountain View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Room, Mountain View

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Laptop workspace
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Two Bedroom Family Villa

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Villa

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
Premium bedding
2 bedrooms
Private bathroom
  • 148.8 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite Doble

Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite Doble

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Separate bedroom
Premium bedding
Hairdryer
  • 46.3 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Mountain View

Highlights

Private plunge pool
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Separate bedroom
Premium bedding
Hairdryer
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Garden Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Suite

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Day bed
Separate bedroom
Hairdryer
Private bathroom
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Basic Studio Suite

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Hair dryer, towels, soap, shampoo

Master Suite King

Highlights

Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Day bed
Hairdryer
Private bathroom
Free bottled water
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Suite

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
Premium bedding
2 bedrooms
Private bathroom
Hairdryer
2 bathrooms
  • 135.5 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for City Studio Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

City Studio Suite

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Laptop workspace
  • 26.4 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lago

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Lago

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Laptop workspace
  • 23.1 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 915 reviews
The price is S$363
includes taxes & fees
20 Apr - 21 Apr
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About the area

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam - 1 min walk - 0.1 km
  • Casa De Oración Carmel Maranatha OCD - 5 min drive - 4.8 km
  • Saint Francis of Assisi Church - 11 min drive - 9.1 km
  • Central Square - 11 min drive - 9.5 km
  • Velo de Novia Waterfalls - 29 min drive - 16.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪Restaurante los Veleros - ‬10 min drive
  • ‪Tacos el Tripa - ‬9 min drive
  • ‪Pizzas Doña Fide - ‬9 min drive
  • ‪Birria el Amigo Erasmo - ‬5 min drive
  • ‪Salon los Girasoles - ‬9 min drive

About this property

El Santuario Resort & Spa

El Santuario Resort & Spa is a great choice for a stay in Valle de Bravo. Guests can visit the spa to be pampered with hot stone massages, facials or body treatments, and Naha, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a bar/lounge and a snack bar/deli. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 135 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis lessons
  • Kayaking
  • Mountain climbing nearby
  • Skydiving nearby

Working away

  • 7 meeting rooms
  • Conference centre (377 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Reception hall

Accessibility

  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Naha – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300.00 per person

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa offer free cancellation for a full refund?

Yes, El Santuario Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Santuario Resort & Spa?

Yes, there are 2 outdoor pools.

Are pets allowed at El Santuario Resort & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at El Santuario Resort & Spa?

Yes, there's free self and valet parking.

What are the check-in and check-out times at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:30 AM.

What is there to do at El Santuario Resort & Spa and nearby?

Have fun with on-site activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Santuario Resort & Spa also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near El Santuario Resort & Spa?

Yes, there are 2 on-site restaurants, featuring international cuisine and poolside dining.

What's the area around El Santuario Resort & Spa like?

El Santuario Resort & Spa is located a short 1-minute walk from Valle de Bravo Dam.

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El Santuario Resort & Spa Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
View
Food
Spa

Reviews

10/10 Exceptional

Excelente
LUIS ENRIQUE, 4-night trip

10/10 Exceptional

Amazing resort

Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Nathan, 2-night trip

10/10 Exceptional

Staff were very kind and the place has a greate view
David, 1-night trip

10/10 Exceptional

Great piece in Valle, excellent general manager, always willing to help
PEDRO, 2-night trip

10/10 Exceptional

The place is awesome, sometimes the personal is rude about the tips. But in general, everything was amazing, beautiful views and incredible peaceful for rest.
Lauro, 2-night trip

8/10 Very good

a
Francisca, 3-night trip

4/10 Fair

Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Yuridia, 4-night trip

10/10 Exceptional

C
Diego, 1-night trip

10/10 Exceptional

N/A
Linda, 2-night trip

10/10 Exceptional

Arno, 2-night trip

10/10 Exceptional

bonito holistico pero caro y mal diseñado

en general.el.hotel esta muy bonito elegante, cumple al 100 en decirse holistico, super tranquilo muy bonito callado y acogedor solo una cosa NO ME GUSTO , LOS CUARTOS VIENDO AL JARDIN O PROPIEDAD, TE SIENTES EN UNA PRISION DE 2 X 2 MUY MAL DISEÑADOS CHIQUITITO Y CERO PRIVACIDAD. SI GASTAS QUE SEA VISTA AL LAGO LO DEMAS NO VALE LA PENA. COMIDA CARA RICA P3RO MUY CARA NO HAY CAFE EN CUARTOS Y LA VERDAD FALTAN ACTIVIDADES V BUEN SPA PERO NO HAY NADA QUE HACER SINO MEDITAR Y ENCONTRASE CON LA NATURALEZA TIENEN EL HOTEL EXPLOTEN OTRAS COSAS BO TODO ES LO.ESPIRITUAL$$$$ IMPORTANTE SI ERES DE LA TERCERA EDAD O MINUSVALIDO nO PI3NaS VIAJAR CON NIÑOS.... POR FAVOR NO VAYAS .. SON MAS DE 100 ESCALERAS PARA LLEGAR A LA HABITACION todos son muy amables gracias ISABEL MARU ISRAEL NOS HICIERON EL DIA , RESCATARON NUESTRAS VACACIONES LE PONGO.UN 8 Y SI ARREGLAN LO ANTES DICHO UN SUPER 100%
Gerardo franch jorba, 2-night trip

10/10 Exceptional

María José, 2-night trip

10/10 Exceptional

Casi toda la experiencia en el hotel fue increíble: Spa.- maravilloso Temazcal.- increíble Habitaciones.- preciosas Peeeero el restaurante fue de las peores experiencias. Los meseros no tienen ganas de trabajar, la comida TODA estuvo quemada, no quisieron darnos mesa en la terraza “por qué no había disponibilidad”, pero estaba prácticamente vacía. El gerente fue muy amable, y nos invitó una bebida para quitarnos la mala opinión, pero tardaron más de media hora en servirnos, pues no querían atender a la gente. Ahí decidimos pedir unos churros de postre, y estaban crudos!!!!!! Es una pena que teniendo ese gran lugar, esté vacío por que no vale la pena ni la comida ni el servicio del restaurante.
Irma, 1-night trip

10/10 Exceptional

Increíble!
Ariadna, 2-night trip

10/10 Exceptional

Excelente hotel

Un excelente hotel, su personal muy servicial sus instalaciones están bien, la atención en el restaurante es rápida y los alimentos con un buen sabor, su carta me gustaría que fuera con más platillos. El spa fue una experiencia grata
Jose, 2-night trip

4/10 Fair

Pues pedí una habitación vista al lago y lo único que veía era un árbol , demasiado caro y el servicio es pésimo realmente no lo recomiendo
Enrique, 2-night trip

8/10 Very good

Guillermo, 2-night trip

10/10 Exceptional

Hotel bien, aplicación con fallas.

Todo muy bien, excepto el problema con la aplicación para cancelar una noche.
JORGE LUIS, 2-night trip

8/10 Very good

arturo, 3-night trip

8/10 Very good

Puede mejorar mucho

El hotel estaba muy lleno, lo cual no hizo tan cómoda, la estancia, la alberca estaba muy sucia y le faltaba mucho, mantenimiento, paredes, escarapelas, partes, oxidadas, y el Servicio de los Meseros muy lento, antes del santuario era excelente opción para Valle de Bravo, y ahora tengo mis dudas
Maria del mar, 1-night trip

8/10 Very good

Muy bueno excepto por los vecinos

Fue una estancia excelente excepto porque a un costado tuvieron una fiesta con un ruido insoportable
geronimo, 2-night trip

10/10 Exceptional

gerardo, 2-night trip

10/10 Exceptional

Hermoso

El hotel es muy bonito, incómodo por tantas escaleras, las habitaciones preciosas. Pensé que era un hotel para adultos, pero había niños y eso le quita paz al lugar que se supone que es para meditar y relajarse. La comida no es la mejor, pero no mala. En general es un lugar hermoso al que definitivamente regresaré.
gerardo c, 2-night trip

10/10 Exceptional

Ana Paola, 1-night trip

10/10 Exceptional

Miguel, 1-night trip