Chenay Bay Beach Resort

Photo gallery for Chenay Bay Beach Resort

Primary image
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool
Outdoor pool
In-room safe, individually decorated, individually furnished

Overview of Chenay Bay Beach Resort

Chenay Bay Beach Resort

3.0 star property
3-star beachfront hotel with outdoor pool, near Chenay Bay Beach

6.9/10 Good

294 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
5000 Estate Chenay Bay Rt. 82, East End Quarter, Christiansted, St. Croix, 824
Main amenities
  • 50 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Air conditioning
  • Computer station
  • Limited hour front desk
For families
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Chenay Bay
  • Chenay Bay Beach - 1 min drive
  • Buccaneer Golf Course - 8 min drive
  • Buck Island Reef National Monument - 8 min drive
  • The Reef Golf Course - 9 min drive
  • St. Croix Government House - 10 min drive
  • Christiansted National Historic Site - 11 min drive
  • Sugar Beach - 16 min drive
  • Casino at the Divi Carina Bay - 11 min drive
  • St. Croix Point Udall - 16 min drive
  • Grape Tree Beach - 13 min drive

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 11 min drive
  • Henry E. Rohlsen Airport (STX) - 28 min drive

About this property

Chenay Bay Beach Resort

A great choice for a stay in Christiansted, Chenay Bay Beach Resort is just 4.5 mi (7.2 km) from the airport. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Rooms feature bonuses like refrigerators and microwaves. The helpful staff and beach location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Internet
  • Free WiFi in public areas

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant

What to do

  • On the beach
  • Tennis
  • Basketball
  • Kayaking
  • Snorkeling

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment

Facilities

  • An outdoor pool

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Porch or lanai
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 200 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 20.00 for adults and USD 10.00 for children (approximately)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Please note that a mid-stay move to other accommodations may be required.

Also known as

Chenay
Chenay Bay
Chenay Bay Christiansted
Chenay Bay Hotel
Chenay Bay Hotel Christiansted
Chenay Bay Beach Hotel Christiansted
Chenay Bay Beach Resort Christiansted
Chenay Bay Beach Resort
Chenay Bay Beach Christiansted
Chenay Bay Beach
Chenay Bay Beach Resort Hotel
Chenay Bay Beach Resort Christiansted
Chenay Bay Beach Resort Hotel Christiansted

Frequently asked questions

Overall score and ratings

6.9

Good

7.2/10

Cleanliness

7.4/10

Staff & service

5.7/10

Amenities

6.3/10

Property conditions & facilities

6.5/10

Eco-friendliness

6/10 Good

Cadir, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Roach Infested Motel
This is NOT a Beach Resort Hotel, instead it’s a Roach Infested Beach Resort Motel. Upon our late night arrival my sister, 2 year old son and I, was put into cabin 26, which was extremely dirty. There version of cleaning is not cleaning the floors, bathroom or kitchenette. When we woke up the next day, it was to a huge roach flying and German roaches crawling around the bathroom. We informed management, John, he informed us they followed St. Croix guidelines for spraying and we couldn’t get our money back. They moved us to room 37, which they claimed was better but the only thing better about it was the room had less roaches. The water pressure was nonexistent so we had to shower at family’s home. The kitchen was a food truck who monitored the amount of food you were allowed to consume. There was a few nights our room went without being cleaned. If you are traveling to St. Croix, DO NOT STAY HERE!!!! This is the worst experience I’ve ever had in my life. The pictures that are posted to promote this roach motel is a damn lie. If you do stay here, make sure to shake out your clothes before anything else. Be prepared for horrible service. I would never recommend this place to anyone especially if you have kids, much less pets.
Toya, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

The new owners are making new improvements every day with a very limited staff. We liked forward to morning breakfast everyday on the beach!
Tanya, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Was
Christina D, 3-night romance trip
Verified Expedia guest review

6/10 Good

We've stayed here before- love the location and views- and we were hoping more repairs had been done after the 2017 hurricanes/and being closed for over a year during the pandemic, but sadly things were still in disrepair. Though the pool is open and they have a breakfast/food truck option, there is still no actual restaurant. And it's just open for breakfast/lunch. We booked a room with 2 queen beds (since we had 3 adults) and then they gave us a room with 1 bed and a couch- this was very disappointing. After talking to the staff (who were very nice and tried to be helpful) they said they only had one other room available with 2 beds- but when we got to up on the highest hill and the furthest walk from the parking lot, the AC wasn't working and room was at 88 degrees. All of the windows were open- but some were broken and there were no screens, so bugs were coming in. We were not given enough towels either for 3 people. They called the maintenance guy- and he came- and got the AC barely working but it never got cooler than 77 degrees the whole time we were there. We had to go to Home Depot and buy a fan. Nothing was comped for us for this inconvenience, even though we asked at checkout. We were also hoping to rent to a kayak or paddle board, but we could never find anyone to help us. We still like Chenay Bay and may return- but we will definitely call ahead and make sure they have the correct room for us and hope they make more repairs.
David, 4-night family trip
Verified Orbitz guest review

6/10 Good

Clement, 7-night trip
Verified Expedia guest review

4/10 Fair

Alexis, 4-night trip
Verified Expedia guest review

6/10 Good

Didn't have any cleaning service which is fine but provide a broom if that's the case for all the sand. We asked for clean towels but they weren't provided so we had to get them ourselves. We are not high maintenence people and don't need luxury. Breakfast was good. Wish staff would be more eco friendly and dispose of their cigarette butts in a container and not on the beach.
Karen Elizabeth, 6-night romance trip
Verified Orbitz guest review

8/10 Very good

Delicious breakfast every morning and freindly staff!
Geoffrey, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The managers and staff pleasant friendly helpful and fun. Kitchenette stocked with cleaning and cooking supplies. Clean and perfect cabin. Full Wonderful breakfast Included. Best to have car if eating dinner out or can take cab. Lovely beach and pool. Beach towels, soda machine, snorkel gear, sailboats, kayaks and ice on site. Bring bottled water if prefer. Thank you Shawn, joe, john, Karen and sign lady ( sorry forgot name). Wonderful time will stay longer next time. Kat n Danny.
Kathryn, 4-night family trip
Verified Expedia guest review