Hotel Faustino Gran - Relais & Chateaux, Menorca - Updated Price, Reviews & HD Photos

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Luxury hotel with spa, near Cathedral of Menorca

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Where to?

Dates

May 2025

June 2025

2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Faustino Gran's picturesque setting near Cathedral of Menorca, offers a luxurious getaway. Take advantage of the attached winery, indulge in Mediterranean cuisine at Agua or unwind with body treatments at the spa. With activities like motor boating and cycling nearby and 2 poolside bars on site to enjoy after an al fresco dinner.

Exceptional

Popular amenities

Airport transfer
Pool
Non-smoking
Parking available
Bar
Spa

Main amenities (12)

Daily housekeeping
Near the beach
Restaurants and bar/lounge
Full-service spa
2 indoor pools and 2 outdoor pools
Fitness centre
Sauna
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
Airport shuttle

Feel at home (6)

Private bathroom
Television
Garden
Terrace
Daily housekeeping
Laundry facilities

includes taxes & fees

25 May - 26 May

Room options

All rooms

1 bed

3+ beds

Showing 10 of 10 rooms

Premium bedding, minibar, in-room safe, desk

Double Room (Historica)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Hairdryer

Bathrobes

20 sq m
Sleeps 2
1 Queen Bed

Junior Suite

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

Premium bedding

Hairdryer

49 sq m
Sleeps 3
1 Double Bed

Villa, Private Pool

Highlights

Garden

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Private pool

Air conditioning

Free cots/infant beds

281.0 sq m
Sleeps 7
7 Single Beds

Deluxe Double Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Hairdryer

Bathrobes

35 sq m
Sleeps 3
1 Double Bed

Superior Double Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Hairdryer

Bathrobes

30 sq m
Sleeps 3
1 Queen Bed

Single Room

Highlights

Soundproofed

Sauna

Air conditioning

Flat-screen TV

Pillow menu

Premium bedding

Hairdryer

Bathrobes

15 sq m
Sleeps 1
1 Single Bed

Double Room, Patio

Highlights

Garden

Balcony or patio

Soundproofed

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

20 sq m
Sleeps 3
1 Queen Bed

Double Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Premium bedding

Hairdryer

Bathrobes

23 sq m
Sleeps 3
1 Queen Bed

Suite, 2 Bedrooms

Highlights

Patio

Soundproofed

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

2 bedrooms

Premium bedding

67 sq m
Sleeps 4
1 Double Bed

Suite, Terrace

Highlights

Terrace

Soundproofed

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

Premium bedding

55 sq m
Sleeps 3
1 Double Bed

Similar properties

Pool
Spa
Parking available
Free WiFi

includes taxes & fees

25 May - 26 May

About the area

Calle Sa Muradeta 22, Ciutadella de Menorca, Menorca, 7760

What's nearby

Cathedral of Menorca - 2 min walk - 0.2 km
Fornells Tower - 3 min walk - 0.3 km
Puerto de Ciutadella de Menorca - 6 min walk - 0.6 km
Castello de Sant Nicolau - 15 min walk - 1.3 km
Ciutadella Lighthouse - 3 min drive - 1.5 km

Getting around

Mahon (MAH-Minorca) - 56 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Beach shuttle (surcharge)

Restaurants

‪Imperi - ‬3 min walk
‪S'amarador - ‬2 min walk
‪Cas Consol - ‬2 min walk
‪Triton - ‬4 min walk
‪Cafe Balear - ‬3 min walk

About this property

Hotel Faustino Gran - Relais & Chateaux

Hotel Faustino Gran - Relais & Chateaux offers a great location, putting you within a short 10-minute walk of Puerto de Ciutadella de Menorca. Guests can visit the spa to indulge in hot stone massages, aromatherapy or reflexology, and Mediterranean cuisine is served at Faustino, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge and a fitness centre.

Languages

Catalan, English, French, German, Italian, Spanish

At a glance

Hotel size

- 56 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: 11:00 AM
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11:00 AM

Special check-in instructions

- This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

- Uncovered on-site valet parking (EUR 60 per day)

Transfers

- Airport shuttle (available 24 hours)*
- Cruise terminal shuttle*
- Ferry terminal shuttle*

Off-site

- Area shuttle*
- Beach shuttle*

Other information

- Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Coffee shop
Private picnics
24-hour room service

Travelling with children

Children's menu

What to do

Beach shuttle (surcharge)
Archery
Kayaking
Boat tours
Motor boating
Beach nearby
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Scuba-diving nearby
Scooter/moped hire nearby

Working away

Meeting room

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Pool loungers
Pool umbrellas

Facilities

3 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Piano
Fitness centre
2 outdoor pools
2 indoor pools
Full-service spa
Sauna
Steam room
Banquet hall

Accessibility

Lift
Lift door width (centimetres): 140
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible airport shuttle

Room amenities

Be entertained

IPod docking station
32-inch flat-screen TV

Home comfort

Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Soundproofed rooms
Turndown service
Premium bedding

Freshen up

Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone

Food and drink

Champagne service
Free bottled water

Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps

Special features

Spa

Spa Faustino Gran has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Faustino – Overlooking the garden, this fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Airport shuttle service is offered for an extra charge of EUR 145 per vehicle (one-way. Maximum occupancy 4)
Cruise ship terminal shuttle and ferry terminal shuttle services are offered for an extra charge
Local area shuttle and beach shuttle services are offered for an extra charge

Renovations and closures

The property is closed between 30 October and 27 March.

Children & extra beds

Rollaway beds are available for EUR 100.0 per night
Airport shuttle service for children up to age 18 costs EUR 145 (one-way)

Parking

Uncovered valet parking costs EUR 60 per day

Pool, spa, & gym (if applicable)

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Can Faustino Ciutadella de Menorca

Hotel Can Faustino

Can Faustino Ciutadella de Menorca

Can Faustino

Frequently asked questions

Is Hotel Faustino Gran - Relais & Chateaux currently open?

The property is closed between 30 October and 27 March.

Does Hotel Faustino Gran - Relais & Chateaux offer free cancellation for a full refund?

Yes, Hotel Faustino Gran - Relais & Chateaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Faustino Gran - Relais & Chateaux?

Yes, there are 2 indoor pools and 2 outdoor pools.

Are pets allowed at Hotel Faustino Gran - Relais & Chateaux?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Faustino Gran - Relais & Chateaux?

Yes. Valet parking costs EUR 60 per day.

Is an airport shuttle service offered by Hotel Faustino Gran - Relais & Chateaux?

Yes, an airport shuttle is available. The charge is EUR 145 per vehicle one-way.

What are the check-in and check-out times at Hotel Faustino Gran - Relais & Chateaux?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What is there to do at Hotel Faustino Gran - Relais & Chateaux and nearby?

Have fun with on-site activities such as kayaking, archery and motor-boating. Additional recreation nearby includes ecotours. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 2 outdoor swimming pools. Hotel Faustino Gran - Relais & Chateaux also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Hotel Faustino Gran - Relais & Chateaux?

Yes, Faustino offers al fresco dining, Mediterranean cuisine and garden views.

What's the area around Hotel Faustino Gran - Relais & Chateaux like?

Hotel Faustino Gran - Relais & Chateaux is in the heart of Ciutadella de Menorca, a short 6-minute walk from Puerto de Ciutadella de Menorca and 16 minutes' walk from Castello de Sant Nicolau.

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Hotel Faustino Gran - Relais & Chateaux Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff

Port

Building

Restaurant

Breakfast

View

Old town

Room

10/10

We had a very relaxing five-night stay at Gran Faustino. The hotel is elegant, the staff are very friendly and the location in the quiet back streets is perfect for exploring Ciutadella on foot. Highly recommended.

5-night trip

10/10

Very relaxing and the staff were very attentive.

3-night trip

10/10

Great place to stay in the middle of Ciutadella. Staff wonderful and welcoming.

3-night trip

10/10

My husband and I cannot say enough about this hotel. Beautiful location and surroundings, the staff and the Manager make you feel so welcomed and special. Breakfast was great, we chose to eat dinner at the hotel restaurant one evening which was also very good. So many details taken care of at this place - we will be back!

2-night trip

10/10

Location location. Location Within a few hundred yards of the harbour , the cathedral, the shops , in the old city This former royal palace is excellent in all areas Highlights include the private booking of the steam room sauna and indoor pool in an underground cave and a day out in their country estate with a lavish picnic in peaceful grounds Highly recommend this hotel

7-night trip

10/10

What a nice and classy hotel! We had the most wonderful stay here. Everything was just perfect and the staff did everything to make our stay as good as possible 🙂 We rented their boat for the day and had a super day together with their skipper Lluis 😃 The pool in their other building is probably the most beautiful pool area we’ve ever seen 😍 The restaurant was very beautiful and had a great atmosphere with a pianist playing. Our suite terrace had a perfect view over both the cathedral and the harbor 👌 This hotel is now in our top 5 list of best hotels we have ever visited 😃 Will definitely come back!

3-night trip

10/10

Highly recommend!! Thoroughly deserves 5* From the moment I arrived the staff were friendly and helpful. The hotel is situated in a very convenient position for exploring the city and all it has to offer. Ciutadella is very safe, historically interesting, clean and pretty with good transport links to the rest of the island. There are a good variety of restaurants within close proximity as well as the excellent one at the Faustino. Breakfasts can be eaten on the terrace which is a joy! There is a lovely continental style cold buffet as well as an excellent selection of hot choices, the staff are only too happy to try and accommodate your needs. The hotel is split over 3 buildings which are all within about 100 meters of the main building. Each has its own character, they are quiet and beautifully designed. There is a lovely pool and terrace area in the gardens of the main hotel and also, a smaller beautifully secluded one in Can Llorenc . Both were a peaceful haven after a busy mornings sightseeing. I will definitely be returning to the Faustino Gran and all it has to offer.

7-night trip

10/10

Our room was formidable but it was in other building. We need to walk 1 block to have breakfast. It was not far but we are not notified when we did the booking

2-night trip

10/10

A beautiful hotel in the heart of old town, walking distance from the harbour, main square and laberinth of streets for shops, bars and restaurants. Although well occupied, we never felt crowded, with a sizeable team on hand for anything we needed, guided by a very attentive general manager. The main entrance is on a very narrow road to the front so it would have been be wise to call reception just before arrival - they would probably have greeted us to assist with the luggage before driving off to park. In truth however, we didn’t need the car during our stay, so if we had only been saying here during our week, a taxi or airport transfer would have made more sense. Overall, a fabulous experience and highly recommended - we hope to be lucky enough to return in the future.

2-night trip

6/10

The Faustino Gran is a beautiful property, with lovely staff. But it was let down by a consistently chaotic breakfast service, and a food a beverage offering that generally did not live up to the price-point or what you would generally expect from a R&C hotel. The breakfast service was understaffed for the number of guests, making it consistently hard to get seated and order a coffee, and on more than one occasion hard to get a table prepared with cutlery or a menu. This was consistently the case over a five night stay - we decided to skip breakfast on the last morning because (despite our lovely waitresses) it just took too long every day previously. We had high expectations of dinner, which we booked on our first night, but despite the lovely staff and setting we were very disappointed by the standard of food - far from good enough for the price and out of sync with the generally excellent standard in Ciutadela. Rice was seriously undercooked, burrata salad way too cold, as if pre-prepared and taken from the fridge. Similarly, it was sometimes hard to get drinks from the cocktail bar due to staffing, no pool-side service, and the same classic cocktails varied depending on who made them. There are noise issues in the rooms facing the port, where we stayed. While the port nightlife is out of the hotel’s control, investment in better sound proofing would help. Despite these issues, the hotel is beautiful, well located, with helpful and friendly staff who did their best.

5-night trip

10/10

2-night trip

10/10

4-night trip

10/10

Établissement d'exception raffiné

2-night trip

10/10

3-night trip

10/10

Experiência incrível em um lugar fora do comum

3-night trip

10/10

Hotel ótimo, localização ToP, quarto lindo, equipe maravilhosa, comida deliciosa

3-night trip

10/10

6-night trip

10/10

4-night trip

10/10

6-night trip

4/10

2-night trip

10/10

2-night trip

10/10

Un séjour inoubliable dans ce havre de paix et de sérénité en plein cœur de la ville. Nous étions dans la partie secondaire à quelques maisons de l'accueil. Une ancienne maison de l'évêque juste à côté de la cathédrale. Tout et beau et décoré avec goût. Le personnel aux petits soins avec vous. Le spa est caché dans une cave souterraine. Nous n'avons pas testé les piscines mais elles étaient chauffées.

2-night trip

10/10

Ha sido muy agradable nuestra estancia en el hotel, hubiese querido quedarme más tiempo! El servicio es excelente, todos son muy amables y a la escucha. La comida es excelente, el spa es muy bonito y la ventaja de poder reservar para evitar aglomeraciones es ideal. Los mejores consejos del concierge. La habitación muy cómoda, amplia, el baño es como una segunda habitación es muy grande. Las amenidades muy completas. Lo único que faltaría sería un servicio de turndown por las noches, pero ya es un 100 a nivel servicio.

2-night trip

10/10

Quel rafinement ! En plein centre de Ciutadella, une splendide batisse avac patio arboré et piscine. Decoration tres raffinée, petit dejeuner somptueux, chambre magique avec vue sur le port. Meme le Spa creusé dans la roche est sublime. Certains pourraient etre genés par le bruit des fetes alentours maus c'est le prix à payer pour etre au cebrre de cette superbe ville. Bravo à l'equipe internationale qui sont de vrais pro du service.

2-night trip

10/10

Très bel hôtel dans une bâtisse idéalement située au port de Ciutadella. C’est beau, le service est excellent, les petits déjeuners sont parfaits. Bref c’est précis et irréprochable

3-night trip

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Hotel Faustino Gran - Relais & Chateaux

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Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

View all photos for Double Room (Historica)

Double Room (Historica)

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for Villa, Private Pool

Villa, Private Pool

Highlights

View all photos for Deluxe Double Room

Deluxe Double Room

Highlights

View all photos for Superior Double Room

Superior Double Room

Highlights

View all photos for Single Room

Single Room

Highlights

View all photos for Double Room, Patio

Double Room, Patio

Highlights

View all photos for Double Room

Double Room

Highlights

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

View all photos for Suite, Terrace

Suite, Terrace

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Hotel Faustino Gran - Relais & Chateaux

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Pets

Internet

Parking

Transfers

Off-site

Other information

Property amenities

Food and drink

Travelling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

Freshen up

Stay connected

Food and drink

More

Special features

Spa

Dining

Awards and affiliations