Verified review
2/10 Poor
29 Jul, 2026
My stay at Palm Hotel was very disappointing. Unfortunately, I had to complain several times throughout my stay about issues that should have been handled without having to ask. Towels were not replaced regularly, there were power outages, and there were several other problems that made the experience frustrating and uncomfortable.
I expected much better service and attention to basic housekeeping and maintenance. Instead of enjoying my stay, I found myself repeatedly following up on issues that should have been resolved promptly. Overall, the lack of responsiveness and poor service meant I would not choose to stay here again or recommend this hotel to others.
Lalla
Lalla, 1-night trip





















