Best Western Plus Rio Grande Inn

2.5 star property
Hotel with indoor pool, near Durango and Silverton Narrow Gauge Railroad

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Rio Grande Inn

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
In-room safe, individually decorated, individually furnished, desk
Lobby
Exterior
In-room safe, individually decorated, individually furnished, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Gym
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Hot tub
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser
  • Laundry service
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is S$202
includes taxes & fees
5 Jan - 6 January 2025

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About the area

Map
400 E 2nd Ave, Durango, CO, 81301

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 3 min walk - 0.3 km
  • Durango Area Tourism Office - 7 min walk - 0.7 km
  • Animas River Trail - 9 min walk - 0.8 km
  • San Juan National Forest Supervisor's Office - 3 min drive - 2.1 km
  • Fort Lewis College - 3 min drive - 2.9 km

Getting around

  • Durango, CO (AMK-Animas Air Park) - 11 min drive
  • Durango, CO (DRO-La Plata County) - 22 min drive
  • Durango Narrow Gauge Railroad Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Denny's - ‬9 min walk
  • ‪Steamworks Brewing Company - ‬6 min walk
  • ‪Animas River Beer Garden - ‬10 min walk
  • ‪Durango Coffee Company - ‬6 min walk

About this property

Best Western Plus Rio Grande Inn

Best Western Plus Rio Grande Inn offers a fantastic location, putting you only steps from Durango and Silverton Narrow Gauge Railroad. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness centre. The helpful staff and central location get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 101 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 16 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited (max. 1 space per unit)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • Use of nearby fitness centre
  • Hot springs nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Closed-captioned TV
  • Visual fire alarm
  • Doorbell and phone notifications
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Frequently asked questions

Is there a pool at Best Western Plus Rio Grande Inn?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Best Western Plus Rio Grande Inn?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 16 kg per pet. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Rio Grande Inn?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Best Western Plus Rio Grande Inn?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Plus Rio Grande Inn and nearby?
Best Western Plus Rio Grande Inn has an indoor pool and a 24-hour fitness centre, as well as 1 hot tub.
What's the area around Best Western Plus Rio Grande Inn like?
Best Western Plus Rio Grande Inn is a short 3-minute walk from Durango Narrow Gauge Railroad Station and 3 minutes' walk from Durango and Silverton Narrow Gauge Railroad. Travellers say that the local area is good for shopping and very central.

Best Western Plus Rio Grande Inn Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Amaris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff were available, helpful, and friendly throughout the stay. The location is perfect. Even though it’s an older hotel, they keep it maintained nicely. Lighting in rooms could be better. I would definitely stay there again.
Karen, 3-night trip
Verified Hotels.com guest review

6/10 Good

The stay was great...until it wasn't.
The hotel itself was very nice. The room was comfortable, the pool was fun, and the continental breakfast was the best I've had in any hotel. (Chocolate waffles!?) Sadly, the visit ended on a sour note. While we were trying to get ready to check out, the sink in our room started backing up with smelly brown sludge. We called the front desk who said they would send someone up immediately. No one came. Since that was the only sink in the room, it made getting ready there impossible. I had to finish getting ready in the car. When we had finished loading our bags and went to turn in our keys, we showed the lady at the desk the pictures of the sludge and reminded we had called down about this issue nearly an hour ago and no one ever came. When we left the room the sink was nearly full. The only response we got was, "oh, that isn't good. Sorry about that." Really? I've attached a photo of the sludge the first minute it started backing up. I didn't take pictures of the full sink, but it got even more dense and gross.
Kelly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Stay in Durango!
Great hotel! We go to Durango at least once a year for the last 15 years and never found this gem. The rooms are super cozy and the breakfast was 👌. The dining space is a little small and can get very busy so be prepared to eat brrakfast early or in your room. Not a huge deal. The pool was super fun for the kids and the hot tub was wonderful after a day at Purgatory. Coffee station was kept clean and well stocked. Happy hour was every adults favorite part especially the comped drinks. This hotel is walking distance to everything downtown (Polar Express is 5min walk) and the Mexican restaurant 2 minutes away is great! Definitely recommend!
Kathryn, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Great location, way to loud
Friendly Staff, Clean Rooms, that's where it ends. The hotel walls are paper thin, you can hear EVERYTHING your neighbor is doing (for example, say they come back drunk at 1:00 AM and fight until 4:00 AM, you hear every word), They are lacking charge plugs, our room had a blanked out faceplate between the beds, we had to charge all our stuff on the sink (the one on the lamp doesn't work for rectangle plugs). Location is great, but if you want sleep and not hear everything going on, skip it.
Randal, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice downtown location
Room was decent and clean. Did have two problems with the room. The air conditioner wouldn't turn off and ran all night and the air vents push the air to top of each bed so we froze. Got maintenance involved and they had us do the thermostat in different mode but then we were too warm because air conditioner didn't turn on and off very well. Had some tv issues. Parking is packed in. Great location to stay if you're wanting to be near downtown eating and shopping. Only 2 to 3 blocks walk to Durango to Silverton train which was great for us. Hot Breakfast is very good. Front desk said they plan to remodel and refurbish rooms soon... that will be better.
Jeff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and helpful. There was a winter storm that came on our route afterwards and they where very helpful in road conditions. Also probably the best breakfast spread i have seen in quite a while
BRIAN, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant stay
We stayed 3 nights. The location is quiet but close to town and the Durango/Silverton train station. Our room had a balcony. I would avoid rooms that face the indoor pool. Breakfast was excellent - great selection of items. Nice happy Hour also!! We will stay at another Best Western Plus because of the experience at this location.
Linda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. The shower gel was -, but everything else was great.
Margaret, 3-night romance trip
Verified Expedia guest review

6/10 Good

Convenient location to the train station and walking distance to many restaurants and shops. Breakfast was decent. Food seemed fresh and the staff was very nice. The rooms could use updating.
Lucinda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

6/10 Good

The picture is nothing like the actual property, it was outdated, the TV didn't work when we got to the room and the a/c didn't cool the room. The morning shower wasn't warm or even hot, it kept going from warm to cold after my husband took his shower. Also, it appears they are cutting corners with their shampoo, conditioner, and lotion and soap being in large bottles and the smell of these products is not good. The microwave was discolored yellow (that is how old it is). Just not impressed, told the staff of our experience and received no reply. So, I wouldn't be placing this review if there would have been a reply or something from the property.
Karol, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

tina, 4-night trip
Verified Expedia guest review

6/10 Good

There is road and other construction going on around the hotel that make getting to it and out of it inconvenient. There were so many loud, obnoxious bikers in the hotel and lobby area. It really affected the quality of our stay as we could hear them partying and talking loudly late into the evening. In the positive, the hotel was very clean and the staff were nice and friendly behind the desk. Bed was also pretty comfortable. The negatives go beyond the loud bikers and road construction. The air conditioning in the room was super loud and blew straight at the bed. My sister and brother said it was the same in their rooms, too. Finally, I accidentally left a nice white travel pillow in the room. I called and was told cleaning staff didn’t turn it in. I know it was left in the room on the bed so I asked them to check to see if it was possibly mixed in with the dirty linens and ask the cleaning staff again rather than just looking to see what had been turned in thus far. They said they would and would call me back. I had to call again three times over the course of two days. And each time they said they hadn’t checked yet, but would and would call me. They never did - that made me madder than my pillow being stolen. The reason for not rating it lower is the I recognize that the construction and sheer number of bikers probably aren’t long term issues. The air conditioning issue, noise echoing through the atrium, and lack of staff follow up and honestly is problematic.
Carolyn, 1-night family trip
Verified Expedia guest review

6/10 Good

The pool and the hot tub were awesome. We liked being on the first floor, but our room was right off the side entrance, and it ended up feeling like we were in a cave. The window for the room overlooked the semi-dirty side entrance ( a power wash would make this better) but if we opened the shade it looked right into our bathroom area. The double glass doors could have made up for the lack of an open window but then if the blinds were up everyone who walked past into the lobby or out the side entrance could see into our room. Though it was nice to have a view of the pool we really could not enjoy it.
Susan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kimberle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were friendly and helpful! Parking was a bit tricky but if you arrive early it shouldn’t be a problem. Would stay again
Kellian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We were traveling with our small dog, and the property has a large area to allow dogs to meet, greet and take care of business. I think we are the only guests that clean up after our dog however.
Walter, 2-night romance trip
Verified Expedia guest review

8/10 Very good

We enjoyed the complimentary drinks for happy hour and the pool. Easy walkable location was great downtown. Will be nicer when construction next to it is complete. Property is a bit worn out but still had a nice stay. Comfortable.
Kathryn, 2-night trip
Verified Expedia guest review