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Tropical

3.0 star property
Hotel with outdoor pool, near Plaza del Charco

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Free cots/infant beds, free WiFi, bed sheets
Free cots/infant beds, free WiFi, bed sheets
Point of interest
Marina
Free cots/infant beds, free WiFi, bed sheets
At Tropical, you can unwind by the rooftop terrace with stunning views or lounge by the outdoor pool. Enjoy breakfast, lunch, and dinner at the on-site restaurant or grab a quick snack from the vending machine. With concierge services and luggage storage, your stay is sure to be a relaxing retreat.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Housekeeping on weekdays
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (2 pax)

Free cots/infant beds, free WiFi, bed sheets

Double Room (2 pax)

Highlights

Balcony
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Shower/bath combination
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony (2 pax)

Free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony (2 pax)

Highlights

Balcony or patio
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
TV
Shower/bath combination
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio (1 pax)

Free cots/infant beds, free WiFi, bed sheets

Studio (1 pax)

Highlights

Free cots/infant beds
TV
Shower/bath combination
Private bathroom
Griddle
Wardrobe
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use, Balcony (1 pax)

Free cots/infant beds, free WiFi, bed sheets

Double Room Single Use, Balcony (1 pax)

Highlights

Balcony
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Shower/bath combination
Private bathroom
Microwave
  • 30 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Calle Puerto Viejo, 1, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Plaza del Charco - 2 min walk
  • Lago Martianez Swimming Pools - 12 min walk
  • Taoro Park - 14 min walk
  • Loro Park - 18 min walk
  • La Paz Lookout - 20 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive
  • Tenerife (TFS-Tenerife South) - 71 min drive

Restaurants

  • ‪Hannen Barril - ‬1 min walk
  • ‪Slow Coffee Tenerife - ‬1 min walk
  • ‪Casa Mel - ‬3 min walk
  • ‪Compostelana - ‬1 min walk
  • ‪Tasca el Olivo - ‬3 min walk

About this property

Tropical

Tropical features a rooftop terrace and puts you only steps from Plaza del Charco. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, this hotel is within a 15-minute walk of Lago Martianez Swimming Pools.

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Free off-site parking within 1969 ft

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby
  • Bike rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Griddle

More

  • Weekday housekeeping only
  • In-room safe (surcharge)

Special features

Dining

On-site venue – This buffet restaurant serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar only serves light fare.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for EUR 2 per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Tropical Hotel Puerto de la Cruz
Tropical Puerto de la Cruz
Aparthotel Tropical Hotel Puerto de la Cruz
Aparthotel Tropical Hotel
Aparthotel Tropical Puerto de la Cruz
Aparthotel Tropical
Aparthotel Tropical Tenerife/Puerto De La Cruz
Tropical Hotel
Aparthotel Tropical
Tropical Puerto de la Cruz
Tropical Hotel Puerto de la Cruz

Frequently asked questions

Does Tropical offer free cancellation for a full refund?

Yes, Tropical does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tropical?

Yes, there's an outdoor pool.

Are pets allowed at Tropical?

Sorry, pets aren't allowed.

Is parking offered on site at Tropical?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Tropical?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Tropical?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (15-min walk) is nearby.

What is there to do at Tropical and nearby?

Have fun during the warmer months with activities nearby such as cycling. Tropical also has an outdoor pool.

Are there restaurants at or near Tropical?

Yes, there's an on-site restaurant.

What's the area around Tropical like?

Tropical is located near Tenerife Beaches, only a short 2-minute walk from Plaza del Charco and 12 minutes' walk from Lago Martianez Swimming Pools.

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Tropical Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

The property was about 100 km away from where it was advertised...SCAM ADVERTISING!!!
Barrington, 2-night trip

6/10 Good

Découverte de Tenerife
Hotel joli à l'extérieur mais les chambres sont vieilles.
LAURENCE, 1-night trip

6/10 Good

Dårlig senger. Dårlig renhold.
Mette, 21-night trip

8/10 Very good

Pænt og rent
Central beliggenhed, med rimelig størrelse på værelset. Smart at køkken delen er gemt bag døre. En smal altan med 2 stole. Sød og rar betjening og pænt rent. God gåafstand til det meste af byen.
Jannie, 14-night trip

10/10 Exceptional

Esperienza positiva ottima struttura
roberto, 3-night trip

8/10 Very good

Mette, 17-night trip

2/10 Poor

Nem azt a szobát kaptam, amit vásároltam!
5-night trip

10/10 Exceptional

Vistas increíbles y genial trato. Repetiré sin duda
3-night trip

10/10 Exceptional

1-night trip

6/10 Good

7-night trip

6/10 Good

7-night trip

6/10 Good

Calidad precio aceptable. La gente de recepcion muy amables, las instalaciones mejorables en muchos aspectos, la limpieza de habitaciones muy por encima. Que menos que pasar una escoba al balcon y un trapo al espejo del baño. Ubicacion buena, en las fechas que fuimos y por el tema covid, tranquilidad absoluta.
Jose, 7-night trip

8/10 Very good

Svitlana, 7-night trip

8/10 Very good

puert de la cruse
perfekt läge l centrum nära allt. kom lagom till karnevalen då där var fest hela natten
hans, 10-night trip

8/10 Very good

Nöjd men väljer ett annat nästa gång
Centralt läge, gångavstånd till flera stränder. Fick ett sämre rum än jag bokat men klagade och fick ett nästan lika bra. I det nya rummet fanns det ingen fjärrkontroll till tv:en men jag gick tillbaka till receptionen och fick en utan problem. Toan luktade gammalt avlopp, men där orkade jag inte klaga längre utan höll dörren dit noga stängd. Allt annat var bra, rummet fräschare än på bilden, vita väggar och textilier, samt trädetaljer (i stället för det vinröda på bilderna). På kvällarna hördes musik utifrån, slutade vid 24.00. örutom BBC nästan bara spansktalande kanaler på TV. Spis och kyl helt ok. Personalen trevlig. Poolen kändes kallare än havet märkligt nog, samt mycket mindre än vad den ser ut på bilderna. Men ändå bra att ha uppe på taket, särskilt innan man hittat sin favoritstrand. Städningen mycket bra.
Eva, 7-night trip

8/10 Very good

Central hotel
I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.
Michelle, 7-night trip

8/10 Very good

1-night trip

8/10 Very good

Birgitta, 14-night trip

6/10 Good

Well located- get what you pay for.
If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.
Muriel, 18-night trip

10/10 Exceptional

8-night trip

10/10 Exceptional

Hyvä sijainti, ystävällinen palvelu, parvekkeelta hyvät näkymät, viereisestä ravintolasta kuului todella laadukasta musiikkia
14-night trip

8/10 Very good

Penthouse suite.
Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
TERRY, 7-night trip

4/10 Fair

Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
6-night trip

8/10 Very good

Ældre hotel i hjertet af centrum, godt til prisen.
Centralt beliggende ved Plaza del Charco. God morgenmadsrestaurant. Labyrintiske gange og trapper. Værelset OK: god seng, the-køkken, TV og fin plads i skabe, men vendte mod en indre terrasse/skakt, som ikke var særlig ren. Vinduer øverst i badeværelse kunne ikke lukkes. Alt i alt et udmærket hotel til prisen.
Vibeke, 7-night trip

2/10 Poor

EXTREMELY unsatisfactory and unprofessional.
The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Gemma, 1-night trip