When you stay at THE SEVEN GENOVA, you'll be in a great location, within a short 10-minute walk of Old Port and Piazza de Ferrari. Also, Genoa Port Center and Port of Genoa Cruise Ship Terminal are a short five-minute drive away.
When you stay at THE SEVEN GENOVA, you'll be in a great location, within a short 10-minute walk of Old Port and Piazza de Ferrari. Also, Genoa Port Center and Port of Genoa Cruise Ship Terminal are a short five-minute drive away.
At a glance
Property size
25 apartments
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Check-out time is 10:30 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 8 kg per pet)*
Service animals welcome
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation*
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
No on-site parking available
Bedrooms
Bed sheets provided
Bathrooms
Soap
Toilet paper
Towels provided
Hairdryer
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 25 per pet per stay
1 total (up to 8 kg per pet)
Pets allowed in specific rooms
Welcoming dogs only
One-time cleaning fee: EUR 25
Suitability/Accessibility
No lifts
Soundproofing
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Local maps
Guidebooks/recommendations
Iron/ironing board
Luggage storage
Restaurant dining guide
Front desk (limited hours)
Location highlights
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
25 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet (may vary based on length of stay), plus a one-off cleaning fee of EUR 25
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Mastercard, American Express, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT010025B4DBYA5EJP
Frequently asked questions
Are pets allowed at THE SEVEN GENOVA?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at THE SEVEN GENOVA?
Sorry, there's no on-site parking at THE SEVEN GENOVA.
What are the check-in and check-out times at THE SEVEN GENOVA?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:30 AM.
What's the area around THE SEVEN GENOVA like?
THE SEVEN GENOVA is a short 4-minute walk from Old Port and 7 minutes' walk from Piazza de Ferrari.
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Reviews
THE SEVEN GENOVA Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
Reviews
Verified review
10/10 Exceptional
6 Jun, 2026
Nice place. Good situation. Quiet.
Verified review
10/10 Exceptional
3 Jun, 2026
This place was massive! We would for sure rent from this location again. The only thing that wasn’t amazing was that we really struggled to connect and stay connected to the internet.
Verified review
6/10 Good
25 Jul, 2026
Stay was ok, lack of information upon arrival and slow response. Aircon was not working properly. Apartment was clean and nice. Area around the apparent is a little rough with homeless people.
Verified review
8/10 Very good
28 May, 2026
The accommodation is beautiful and really well kept, as well as excellently located.
Just two issues:
1. The host was unresponsive on messaging, so we couldn’t figure out if early check in was possible.
2. The WiFi does not work and there is no phone reception in the apartments.
Verified review
8/10 Very good
10 Apr, 2026
Large apartment in the centre of Genova with wooden flooring, two bathrooms (one en-suits) and a well equipped kitchen. Apartment was located on the second floor with lift (and few stairs in the corridor leading to it)
It had all the facilities required for a short or long stay (including dishwasher and washing machines).
Only downside for us was the check in process as we were told via automated we would get an access code via email but instead when we asked they said it was possible to leave our luggages from 11am at the reception. however when arrived nobody was there to open the door and after calling the host via telephone number who said someone would be coming within few minutes, we had to wait for an additional 50min to arrive.
Fairly quiet as no cars were passing in the street nearby at night.
Verified review
6/10 Good
25 Jul, 2026
The hotel was nice, BUT the surrounding area is not…! Genova is not worth visiting
Verified review
10/10 Exceptional
22 May, 2026
Stunning room, amazing shower. Be aware that nearest parking is 7 minutes away and pretty expensive.
Verified review
10/10 Exceptional
17 Jul, 2026
Spacious, cool, clean, well-equipped apartment for 2 adults & 2 children, close to metro stop, aquarium, old town etc. No staff at front desk: We had to contact them a few times to arrange check-in after midnight, then for check-out no one returned our messages so we just left the keys on the living room table!
Verified review
8/10 Very good
23 Jul, 2026
Ok
Verified review
8/10 Very good
25 Jul, 2026
Alt okey, you have to call to get the key
Verified review
10/10 Exceptional
13 May, 2026
The reception was friendly.
The rooms were spacious and clean, as was the bathroom. The bed was soft. The curtains couldn't make the room dark, and the street noise carried into the room. (although these things didn't disturb my sleep)
Verified review
10/10 Exceptional
8 Jun, 2026
Excellent accommodation
Great for families.
Well located and clean
Thanks for a great stay
Only issue is check in which was difficult as it wasn’t easy to get access to the building or communicate with host until we had exchanged WhatsApp information post check in.
I Knew this would be an issue based on other reviews but this is the only downside but once you have the keys- flawless.
Verified review
10/10 Exceptional
15 May, 2026
Fabulous building and in an excellent part of the old city. The meet up with host a little tricky, with main entrance and lift to host could do with a little more instruction. Possibly my fault as I was lax with my communication.. apartment wonderful and super clean with everything you need
Verified review
8/10 Very good
12 Jun, 2026
Staff can be a bit rude. Took so long for them to help me to get a taxi and replied me snarkily via whatsapp even. The place is nice, spacious and clean but don’t expect anything more.
Verified review
8/10 Very good
14 May, 2026
This was a lovely place that suited our family well. There was plenty of room for four of us. I liked the location, very walkable.
Make sure to insist on instructions for getting in the building. We didn’t know which number to ring and were waiting in the rain outside. We got in because a guitar was coming out and he directed us to the right room and floor to check in. I never received an email with this information. After check in, everything was fine.
Verified review
8/10 Very good
12 Sept, 2026
Die Lage des Hauses ist optimal, mitten in der Altstadt und trotzdem sehr ruhig. Das Penthouse Appartement ist sehr gross und stilvoll, jedoch ohne "Cachet" eingerichtet. Der Balkon ist das Highlight der Wohnung.
Nachteilig haben wir die extrem tiefe Temperatur (bedingt durch die nicht regulierbare Air Condition) empfunden. Es hat zwar Zusatzdecken für die Nacht, aber leider es für uns zu kalt um zwischendurch mal auf dem Sofa auszuruhen.
Verified review
6/10 Good
16 Aug, 2026
Ce n’est pas un hôtel, pas de réception et un simple immeuble d’appartements.
Nous avons attendu 20mn dehors que la gestionnaire vienne nous ouvrir. Le quartier n’est pas fréquentable il s’y passe beaucoup de choses que vos enfants ne doivent pas voir…
Verified review
10/10 Exceptional
4 Aug, 2026
Saubere Unterkunft, freundliches und hilfsbereites Personal, einfach nur zu empfehlen
Verified review
8/10 Very good
18 Jul, 2026
Fint stort boende. En lägenhet för fyra bestod av en dubbelsäng och en bäddsoffan. Fanns också diskmaskin och tvättmaskin passade för oss som var på genomresa. Wifi funkade inte alls trots att det skulle finnas två olika. Kommunikation med börd sker på whatsup och är viktigt att vara ute i god tid för att få hjälp i rätt tid
Verified review
10/10 Exceptional
10 Jul, 2026
Très grand et très beau logement très bien situé
Verified review
6/10 Good
8 Jul, 2026
Fin leilighet, men vi strevde med å komme inn, men det løste seg etter hvert. God beliggenhet sentralt i gamlebyen. Greie fasiliteter med kjøkken og vaskemaskin.
Verified review
10/10 Exceptional
3 Jul, 2026
Fint ophold, god placering
Verified review
10/10 Exceptional
11 Jun, 2026
Excelente lugar! Amplio y super cómodo! Nuevo y muy bien ubicado!!!!!!
Verified review
10/10 Exceptional
17 May, 2026
L’hôtel est très bien situé, avec son emplacement on peut tout faire à pied. L’accueil est magnifique et les filles à la réception sont très agréables. La propreté était parfaite.
Le seul point négatif pour moi, c’est qu’il y avait beaucoup trop de bruit. On entendait les autres chambres et cela m’a un peu dérangé.
Verified review
8/10 Very good
9 May, 2026
El lugar es amplio, cómodo, limpio y bien ubicado, solo poner atención a los correos de contacto o solicitar previo al arribo un whats porque yo llegue a la dirección y no podía contactar a nadie estuve esperando como 30 min, si no abre la puerta unos vecinos me quedo esperando en la calle.