When you stay at Mercure Hotel Hamburg Am Volkspark, you'll be a short five-minute drive from Volksparkstadion and Barclays Arena. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Reeperbahn and Hagenbeck Zoo are within a short drive.
Trabrennbahn Hamburg Bahrenfeld - 1 min walk - 0.2 km
Altonaer Volkspark - 4 min walk - 0.4 km
Volksparkstadion - 19 min walk - 1.6 km
Elbe Shopping Mall - 6 min drive - 2.3 km
Barclays Arena - 8 min drive - 2.7 km
Getting around
Hamburg Airport (HAM) - 26 min drive
Hamburg Finkenwerder Airport (XFW) - 43 min drive
Lübeck (LBC) - 94 min drive
Schützenstraße (Mitte) Hamburg Station - 4 min drive
Eidelstedt Station - 5 min drive
Holstenstraße (Holstenplatz) Bus Stop - 6 min drive
Othmarschen S-Bahn - 23 min walk
Bahrenfeld S-Bahn - 29 min walk
Restaurants
VIP Lounge - 4 min drive
Country Kitchen - 4 min drive
Platinum Restaurant - 5 min drive
Holstenbäckerei - 2 min walk
Block House - 3 min drive
About this property
Mercure Hotel Hamburg Am Volkspark
When you stay at Mercure Hotel Hamburg Am Volkspark, you'll be a short five-minute drive from Volksparkstadion and Barclays Arena. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Reeperbahn and Hagenbeck Zoo are within a short drive.
At a glance
Hotel size
140 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Covered on-site self-parking (EUR 15 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Free off-site parking within 16 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Water dispenser
What to do
Access to nearby indoor pool
Access to nearby health club
Services
24-hour front desk
Luggage storage
Facilities
Built in 1993
Safe-deposit box at front desk
Bicycle parking
Vegan dining options
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable tableware only
Lockers available
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Area rugs in public areas
Smooth flooring in public areas
Room amenities
Be entertained
30-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Bath only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Office
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Uses some LED lighting
Water-efficient showers only
Special features
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Tourism fee: EUR 3 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Parking
Covered self-parking costs EUR 15 per day with in/out privileges
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property class
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Frequently asked questions
Are pets allowed at Mercure Hotel Hamburg Am Volkspark?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Hotel Hamburg Am Volkspark?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Mercure Hotel Hamburg Am Volkspark?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Mercure Hotel Hamburg Am Volkspark?
No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) is nearby.
What is there to do at Mercure Hotel Hamburg Am Volkspark and nearby?
Mercure Hotel Hamburg Am Volkspark has access to a nearby health club.
Are there restaurants at or near Mercure Hotel Hamburg Am Volkspark?
Yes, there's an on-site restaurant.
What's the area around Mercure Hotel Hamburg Am Volkspark like?
Mercure Hotel Hamburg Am Volkspark is a short 6-minute walk from Trabrennbahn Hamburg Bahrenfeld and 5 minutes' walk from Altonaer Volkspark.
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Reviews
Mercure Hotel Hamburg Am Volkspark Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Amenities
8.0
Staff & service
6.8
Property conditions & facilities
Reviews
Verified review
8/10 Very good
31 Aug, 2026
Clean and comfortable, great location for the Arena and Airport
Verified review
8/10 Very good
31 Aug, 2026
Nice and affordable place in execellent distance from Barclays Arena
Verified review
4/10 Fair
10 Jul, 2026
Nice and clean but ‘restaurant’ really not worth the time and money.
Verified review
8/10 Very good
10 Aug, 2026
Uitstekend voor een snelle stop onderweg maar Denemarken
Verified review
6/10 Good
8 Aug, 2026
Bra frukost och standard på rummet för priset. Trevlig entré, lugnt och tryggt område. Parkeringsmöjligheter fanns på gatorna runtomkring.
S ängarna var däremot stenhårda och inte alls bekväma. Samma sak med bäddsoffan.
Lite irriterande så kom städerskan på morgonen och öppnade dörren innan vi hade checkat ut.
Verified review
8/10 Very good
3 Aug, 2026
Det er et dejligt hotel beliggende lige uden for centrum. Der er rigtig gode busforbindelser lige uden for døren. Pænt og rent. Meget venligt og hjælpsomt personale. skøn morgenmad. Sengene var lidt hårde men værelserne skønne og rene. Der var gratis parkering på vejen foran hotellet. Alt i alt kan jeg kun anbefale hotellet.
Verified review
4/10 Fair
30 Jul, 2026
Mitarbeiter waren sehr freundlich und hilfsbereit. Zimmer waren sauber ABER waren doch ziemlich abgerockt. In Zimmer 202 hängt eine Nachttischlampe nur noch am Kabel. Im Flur (zu Zimmer 202) waren massive Löcher im Teppichboden.
Aufenthalt war ok und für kurze Aufenthalte ist das Hotel komplett ausreichend. Auch mit den Öffis ins Schanzenviertel ist es nicht weit. Allerdings sollte man mal über Renovierungsarbeiten Gedanken machen.
Verified review
10/10 Exceptional
27 Jul, 2026
Gerne jederzeit wieder, viele kostenlose Parkplätze vor dem Hotel, wirklich tolles Frühstück und die Zimmer für drei Personen sind wirklich groß. Gerne jederzeit wieder.
Verified review
8/10 Very good
23 Jul, 2026
God morgenmad og centralt
Verified review
6/10 Good
19 Jun, 2026
Hotellets beliggenhed var fint i udkanten af Hamburg. Personalet var venligt og hjælpsomt, dog blev vi henvist til parkering i et p-hus mod betaling. Det viste sig, at vi kunne parkere gratis på gaden.
Værelset var rent men møbler var ældre og af billig kvalitet. Sengen fremstod slidt på kanterne. Badekarret burde skiftes til en bruseniche, som er mere sikker og brugervenlig.
Verified review
6/10 Good
19 Jun, 2026
Mitarbeiterin war sehr kurz angebunden beim CheckIn.
Badewanne im Zimmer: Badewannenfüllung dauerte über 30 Min, da Wasserdruck zu schwach. Dann lieber keine Badewanne in den Zimmern.
Verified review
4/10 Fair
15 Jun, 2026
Das Hotel ist renovierungsbedürftig - man fühlt sich direkt um 30 Jahre in die Vergangenheit zurückversetzt
Verified review
10/10 Exceptional
2 Jun, 2026
Rigtig god beliggenhed, nem og hurtig indtjekning og fine værelser
Verified review
8/10 Very good
17 May, 2026
Rent och välstädat, hjälpsam personal och god frukost.