Moon Palace The Grand - Punta Cana - All Inclusive

Property class: 5 and above
Luxury beachfront hotel with golf course, near Cana Bay Golf Club

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Putting you within a 10-minute drive of Cana Bay Golf Club, Moon Palace The Grand - Punta Cana - All Inclusive offers a private beach where you can enjoy cabanas, beach umbrellas and sunloungers. There's plenty of fun with the 9 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Casa Macao, one of 19 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 beach bars, a golf course and a casino.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Spa
  • Parking available
  • Free Wi-Fi
The current price is S$809
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

Grand Superior Deluxe Golf View

9.0 out of 10
Wonderful
(13 reviews)
  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Grand Junior Suite Golf View

  • Golf view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Grand Superior Deluxe Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Grand Swim-Up Suite

  • Resort view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Grand Governor Suite Ocean View

  • Ocean view
  • 122 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Grand Family Suite Golf View

  • Golf view
  • 119 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Family Suite Ocean View

  • Ocean view
  • 119 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Presidential Suite Golf View

  • Golf view
  • 17 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Presidential Suite Ocean View

  • Ocean view
  • 182 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Three Bedroom Villa - Ocean View

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

Four Bedroom Villa - Ocean View

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

Three Bedroom Oceanview Rooftop Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

Four Bedroom Oceanview Rooftop Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About the area

Map
Boulevard Turístico del Este, Punta Cana, La Altagracia, 23000

What's nearby

  • Cana Bay Golf Club - 10 min drive - 3.4 km
  • Punta Blanca Golf Course - 12 min drive - 7.3 km
  • Iberostar Golf Course - 12 min drive - 9.7 km
  • Cocotal Golf and Country Club - 14 min drive - 13.8 km
  • Arena Gorda Beach - 15 min drive - 10.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 41 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Marketplace Buffet - ‬10 min drive
  • ‪Casa Macao - ‬1 min walk
  • Habibi
  • ‪Zen Restaurant - ‬9 min drive

About this property

Moon Palace The Grand - Punta Cana - All Inclusive

  • Putting you within a 10-minute drive of Cana Bay Golf Club, Moon Palace The Grand - Punta Cana - All Inclusive offers a private beach where you can enjoy cabanas, beach umbrellas and sunloungers. There's plenty of fun with the 9 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Casa Macao, one of 19 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 beach bars, a golf course and a casino.

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals and snacks included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Land activities

  • Fitness facilities

At a glance

Hotel size

    • 1662 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • On-site self-parking (fees apply)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Moon Palace The Grand - Punta Cana - All Inclusive Reviews

7.6

Good

8.4

Cleanliness

8.0

Amenities

8.0

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

This will eventually become a very nice hotel. Given our attendance 10 days after its opening, about 60% of the hotel was completed. As a result, we weren’t able to enjoy everything that is listed. However the great thing is they offered us a complimentary return visit for the same number of people and number of days! The Pros: They have the best fitness center I’ve ever seen at a resort. It has a spin room, boxing room, polytechnics room, stair masters, treadmills all looking out at the beautiful golf course. There are plenty of seating areas throughout the resort. The bowling center (about 13-14 lanes) and sports bar was nice, especially during NBA finals. The best restaurant to book was the Mediterranean restaurant. Food was very nicely seasoned and great portion size. The hotel is very spacious and you never feel like it’s tons of people. The Cons: Ocean view is NOT what you think. DR has some type of restriction where this resort had to be so far away from the ocean. So it really is like viewing the ocean from a distance past a forest. We purchase ocean view but it was nothing but construction and forestry. The pool closed very early like at 6pm. The food wasn’t the best at the restaurants we booked (Italian, Mexican). They ran out of some of the items listed and it wasn’t seasoned well. The spa was ok. Our therapist did a lot of rubbing rather than massaging. For the price, it wasn’t worth it to me or my husband (a couples massage was almost $700).
Verified review

6/10 Good

Deluxe golf course view rooms were big with a hot tub on the balcony. Nice bathroom which needs some towel racks. There are only 2 pegs to hang towels. Restaurant food was spotty, some great, some average. Some had great service-Agra, Cantina, Momo, and others were very slow. Getting reservations for a large group was difficult. Language was a barrier throughout the resort. No one was sure about what was open and what wasn’t. Even at the customer relations desk. If you showed them something in the app, they had no clue it even existed. They made reservations for us at restaurants that were closed that day. It seemed like no one knew anything. Pools that were open were lovely the beach was a walk but nice-although waves were red flag. It was great to have chairs and towels available everywhere with no problem getting them.The water slides and wave rider were great. It was fabulous to have the arcade available at no charge. Otherwise the kids would have nothing to do in the evening. Pools close at 6:00. More entertainment for kids and teens is needed. I hope they never start charging for the arcade or wave rider. It makes a huge difference to have it available at no charge. There was so much construction that we weren’t prepared for. So many things weren’t open yet. We should have been made aware of this when we booked. You could hear hammering at 11pm. This resort will be fabulous when everything is open-unless it is too crowded and there are charges for amenities.
Verified review

10/10 Exceptional

Awesome hotel for family vacation
Verified review

8/10 Very good

The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are great! Our favorite spot was Nativo cafe!!
Verified review

2/10 Poor

Construction is going on there! Do not waste your time and money!
Verified review

6/10 Good

Was problem wire ac Was insects on bad And cockroaches in room Overall the hotel is great
Verified review

6/10 Good

It’s not finished and there is a ton of construction going on. It’s not organized and employees do not understand a lot of questions. Resort credits are a joke. The pools are great and the water sides are great. Ice cream is also good. The arcade is good because all the games are free. I suspect that could change. It should be wonderful in the future but right now it’s not completely finished and a lot of stuff is not open or complete. We loved the pools that were open.
Verified review

2/10 Poor

Our experience at Moon Palace The Grand Punta Cana was very disappointing, especially since we were traveling to celebrate our anniversary. We paid for an ocean-view room, but upon arrival, we were assigned a room facing a construction zone. We requested a change immediately, but they were unwilling to resolve the issue. The next day, they kept us waiting all day with promises that they would move us—giving us a different time each time—until they finally did. Unfortunately, the problems didn't end there. In the new room, the pillows had a very unpleasant odor. We called to have them replaced, but no one ever came. We also waited practically a whole day just to have a simple bottle of water delivered. As for the food, it was one of the biggest disappointments. The restaurants were always packed, and getting a table was very difficult. We found the Greek restaurant to be very poor; the French restaurant also left much to be desired, and the sushi at the Japanese restaurant was of very low quality. For a hotel of this caliber and at the price we paid, we expected a much better dining experience. The staff, in general, were friendly and tried to take good care of us, but the hotel gives the impression that it isn't quite ready to receive guests yet. Many areas are still under construction, with constant noise from hammers, machinery, and workers during the day, which disrupts rest and the overall experience. Furthermore, neither the casino nor the nightclub is open.
Verified review

8/10 Very good

Personnel super et bonne nourriture. Bonnes activités pour les enfants/ado.
Verified review

6/10 Good

Apenas tienen 4 meses que abrió el hotel, las atenciones de los empleados fue buena, pero manager y otros staff fue pésima,
Verified review

10/10 Exceptional

Mi estancia fue excelente la atención espectacular. Una grata experiencia, recomendada!’nn
Verified review

6/10 Good

O hotel está inacabado, muitas obras em andamento. Ficamos em um quarto ao lado do predio em construção, o que nos rendeu uma varanda cheia de pó o tempo todo. Os funcionários são incríveis, sempre tentando dar o melhor, porem ainda bastante confusos com protocolos. Será incrível, mas eu só pensaria em retornar em uns 2 anos para que tudo esteja em seu devido lugar. O hotel não deveria estar aberto ainda.
Verified review

6/10 Good

La habitacion terrible, toco solicitar cambio y me la entregadron a las 4:30 de la tarde.
Verified review

6/10 Good

Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella entonces muchas veces te toca tomar ya sin gas la bebida Mucho potencial pero aún en pañales
Verified review

2/10 Poor