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1 room, 2 adults

Shanghai Marriott Hotel City Centre - Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
555 Middle Xizang Road, (Close to Nanjing), Huangpu District, Shanghai, Shanghai, 200003, China

Luxury hotel with full-service spa, connected to a shopping center, near Nanjing Road Shopping District
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Central position near Peoples Square and the MetroJan 23, 2020
  • Great location! Short distance to metro. Great service! The staff are helpful. Thanks…Jan 2, 2020

Shanghai Marriott Hotel City Centre - Shanghai

More Info: 6823 2342

from S$130
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Business Lounge Access (Sky Suite)
  • Executive Suite, 1 King Bed, Business Lounge Access, City View
  • Room, 1 King Bed, Non Smoking, View (Skyline Room, High Floor)
  • Family Suite, 1 Bedroom, Non Smoking
  • Room, 2 Double Beds, Non Smoking, View (Skyline Room, High Floor)
  • Executive Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

What’s around Shanghai Marriott Hotel City Centre - Shanghai

Landmarks

  • In Downtown Shanghai
  • Nanjing Road Shopping District - 4 min walk
  • People's Square - 12 min walk
  • The Bund - 3.5 mi / 5.6 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 14 min drive
  • Pudong Intl. Airport (PVG) - 52 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 14 min drive
  • Nanxiang North Railway Station - 20 min drive
  • People's Square Station - 5 min walk
  • Dashijie Station - 13 min walk
  • Qufu Road Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 720 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
Things to do
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 24455
  • Conference space size (meters) - 2272
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Dining

Shanghai City Bistro - This buffet restaurant specializes in local and international cuisine. Open daily.

Shanghai Marriott Hotel City Centre - Shanghai’s small print

Also known as

  • Marriott Hotel City Centre
  • Shanghai Marriott Hotel City Centre Hotel
  • Shanghai Marriott Hotel City Centre Shanghai
  • Shanghai Marriott Hotel City Centre Hotel Shanghai
  • Marriott Hotel Shanghai City Centre
  • Shanghai Marriott City Centre
  • Shanghai Marriott Hotel City Centre
  • Marriott City Centre
  • Shanghai Marriott City Centre

Policies

Additional breakfast fees may apply to extra persons.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CNY 80 per day

Rollaway beds are available for CNY 300.0 per stay

Full breakfast is offered for an extra charge of CNY 248 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shanghai Marriott Hotel City Centre - Shanghai

  • Does Shanghai Marriott Hotel City Centre offer free cancellation for a full refund?
    Yes, Shanghai Marriott Hotel City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shanghai Marriott Hotel City Centre?
    Yes. Self parking costs CNY 80 per day.
  • Are pets allowed at Shanghai Marriott Hotel City Centre?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Shanghai Marriott Hotel City Centre?
    You can check in from 4:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Shanghai Marriott Hotel City Centre?
    Yes, there's an onsite restaurant.
  • What is there to do near Shanghai Marriott Hotel City Centre?
    Recommended spots to visit include Nanjing Road Shopping District (4-min walk), People's Square (12-min walk), and The Bund (3.5 mi).

Recent reviews

Fabulous 8.8 From 1,134 reviews

Very good 8.0
Not exclusive compared to other 5stars hotel
So so compared to other 5stars hotel
sg1 night trip
Exceptional 10.0
Excellent!
Wonderful experience. Excellent location and nice comfortable room.
Kevin Fu, sg2 night family trip
Exceptional 10.0
early check in
They were able to accommodate early check in when i arrive, appreciate a lot
Mel, sg1 night business trip
Exceptional 10.0
Luxe and comfortable stay
Great fuss-free stay and experience. The hotel room was very clean, comfortable and well sized. While there did seem to be a lot of people in the lobby, the lifts were fast and it was always easy to call for service or to speak to the reception. The service staff were professional but friendly. They did try very hard to speak in English, but there was quite a bit of difficulties in communication and it was much easier to speak in Mandarin. Taxis were not the easiest to get in that area and we had to rely on Didi a lot. There are some restaurants in the area and a small convenience store nearby, but generally to get to most places, we ended up relying on taxis or didi.
Lisa, sg2 night trip with friends
Very good 8.0
Underwhelming experience
I’ve stayed at the Marriott many times which is why I decided to stay here again on my latest visit to Shanghai. However I was rather dissapointed with the check in service. I was told to come back in an hours time to collect the keycard as the room was not ready, however when I returned a second time, I had to wait a long time to receive my key card. The staff was asking me questions and it felt as if I was checking in all over again. Total waste of my time. To make things worse, I gave him my luggage tag expecting him to get someone to retrieve my bag. Instead he just pointed for me to go to the area where the bags were kept. This doesn’t sound like a big deal but for a 5 star hotel I expect better initiative. Fair enough, I walked to the luggage counter and gave them my luggage tag and waited another 5 minutes before the staff told me he couldn’t find my luggage and asked me to go into the room to search for it myself. Amazing Marriot, making your guest search for their own luggage! The rest of my stay was pleasant as the rooms are always clean and spacious. I was just dissapointed with the customer service as I’ve had much much better experiences. I will reconsider staying at this Marriott on my future trips to Shanghai.
sg2 night trip
Very good 8.0
Good and comfortable stay
The stay was good and comfortable. However the wait to check in was pretty Long but bottle of drinks was given while waiting made it More bearable. Breakfast spread was very good.
kai ling, sg4 night trip with friends
Fair 4.0
Quite poor! Not what I expected!
Toilet was a disgrace, it was smelling so badly Over night and every morning I was asking the Cleaners to clean thoroughly. No chnange! Staff can improve their English considerably. No allergen info in the food area and no gluten free products. The general level of service was quite disappointing. Also when I booked on hotels.com the price for breakfast for 4 days was 50 sgd. I didn’t book it on the spot and when I got to the hotel, they told me the breakfast costs 52 sgd per day! That’s 4 times more than the internet. Are you kidding me??
Roxana, sg5 night business trip
Exceptional 10.0
Very nice hotel where the staff was very friendly and helpful . Specially to Mr Zi Yang , when Ng Wife arrived tiredly . He take special effort to arrange a warm lemon drink to cool her down
Leow, sg3 night family trip
Exceptional 10.0
Will definitely stay here again
Comfortable, great service, great location n good room layout
Ling Ling, sg4 night trip with friends
Exceptional 10.0
Excellent service, great location
This is a beautiful, if slightly outdated hotel. The staff all spoke excellent English and were extremely helpful. Our room was comfortable and clean, wifi was fast, and breakfast was amazing. We also used the gym and pool facilities. The pool (25m) was great for lap swimming, if a bit warm, the jacuzzi was large and comfortable, the gym equipment was new and up to date (lots of equipment available), and the lockers were clean. The location of the hotel is very convenient, next to the People's Square and Nanjing Rd.
Karis, ie2 night trip

Shanghai Marriott Hotel City Centre - Shanghai

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