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The Ritz-Carlton Shanghai, Pudong

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Perched near the iconic Oriental Pearl Tower, The Ritz-Carlton Shanghai, Pudong offers a luxurious retreat. Unwind in the sauna or indulge in a rejuvenating massage, and enjoy shopping on site or stroll through the garden. With 4 restaurants to choose from and helpful staff on hand.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • 2 indoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
The current price is S$504
includes taxes & fees
24 May - 25 May

Why we love this property

Work and play perfected
Located in the business district with meeting rooms and a business centre, this hotel balances work with relaxation. Spa services and bars await after hours.
Gastronomic paradise
Four restaurants offer Italian and Chinese cuisine, including a Michelin-star venue. The cafe and two bars complement buffet breakfast with dietary options.
Relaxation by the river
Indulge in spa treatments, including facials and massages. The riverside hotel offers a hot tub, sauna, and steam room for pure bliss.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Club Panoramic Suite

1 bedroom, down duvets, in-room safe, desk

Club Panoramic Suite

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View King Room

1 bedroom, down duvets, in-room safe, desk

City Light View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Pearl Tower View Suite

1 bedroom, down duvets, in-room safe, desk

Pearl Tower View Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (View)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite

1 bedroom, down duvets, in-room safe, desk

Carlton Suite

  • River view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Bund View Suite

1 bedroom, down duvets, in-room safe, desk

Premier Bund View Suite

  • River view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio

1 bedroom, down duvets, in-room safe, desk

Club Studio

  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Bund View Twin Room

1 bedroom, down duvets, in-room safe, desk

Club Bund View Twin Room

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for City Light View Twin Room

1 bedroom, down duvets, in-room safe, desk

City Light View Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Shanghai Bund View Twin Room

View from room

Shanghai Bund View Twin Room

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Chairman Suite

1 bedroom, down duvets, in-room safe, desk

Chairman Suite

  • River view
  • 410 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

1 bedroom, down duvets, in-room safe, desk

The Ritz-Carlton Suite

  • River view
  • 410 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View King Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View King Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View Twin Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View Twin Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Pearl Tower King Room

1 bedroom, down duvets, in-room safe, desk

Club Pearl Tower King Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Pearl Tower Twin Room

1 bedroom, down duvets, in-room safe, desk

Club Pearl Tower Twin Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, River View

1 bedroom, down duvets, in-room safe, desk

Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View (Club)

1 bedroom, down duvets, in-room safe, desk

Club Room, 1 King Bed, City View (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down duvets, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed (View)

  • River view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (View)

1 bedroom, down duvets, in-room safe, desk

Suite, 1 King Bed (View)

  • River view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Bund View King Bed Room

1 bedroom, down duvets, in-room safe, desk

Shanghai Bund View King Bed Room

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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9.6 out of 10, Exceptional, 773 reviews
The price is S$298
includes taxes & fees
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About the area

Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120

What's nearby

  • Oriental Pearl Tower - 5 min walk - 0.5 km
  • Pudong Riverside Promenade and Park - 6 min walk - 0.5 km
  • Jin Mao Tower - 7 min walk - 0.6 km
  • Shanghai Tower - 9 min walk - 0.8 km
  • The Bund - 14 min walk - 1.2 km

Getting around

  • Pudong International Airport (PVG) - 44 min drive
  • Hongqiao International Airport (SHA) - 50 min drive
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Railway Station - 21 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Lujiazui Station - 9 min walk
  • South Pudong Road Station - 12 min walk
  • Dongchang Road Station - 12 min walk

Restaurants

  • ‪Park Hyatt 87th Floor - ‬2 min walk
  • ‪Grand Hyatt Club - ‬3 min walk
  • ‪Cloud 9 - ‬3 min walk
  • ‪Patio Lounge | 天庭 - ‬2 min walk
  • ‪Meizhou Dongpo - ‬1 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong puts you in a great location, within a short 10-minute walk of Pudong Riverside Promenade and Park and Jin Mao Tower. You can indulge in massages or facials, and 意味轩意大利餐厅, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a 24-hour fitness centre and a hot tub. Fellow travellers love the helpful staff. Public transportation is only a short walk: Lujiazui Station is 9 minutes and South Pudong Road Station is 12 minutes.

At a glance

DONE

Hotel size

    • 285 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 16
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CNY 128 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

What to do

  • Shopping
  • Access to nearby indoor pool

Working away

  • Business centre
  • Meeting rooms
  • Conference space (27297 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 indoor pools
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Portable bath seats
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LCD TV

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

Dining

意味轩意大利餐厅 – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
金轩中餐厅 – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.
Flair 屋顶餐厅酒吧 – This rooftop bar specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Aura 大堂酒廊及爵士吧 – This lobby lounge serves lunch, dinner and light fare. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 265 for adults and CNY 133 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408.1 per night

Parking

  • Self-parking costs CNY 128 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ritz-Carlton Hotel Shanghai Pudong

Ritz-Carlton Shanghai Pudong

Shanghai Pudong Ritz-Carlton

Ritz-Carlton Shanghai Pudong Hotel

The Ritz Carlton Shanghai Pudong

The Ritz-Carlton Shanghai Pudong Hotel Shanghai

The Ritz-Carlton Shanghai, Pudong Hotel

The Ritz-Carlton Shanghai, Pudong Shanghai

The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Does The Ritz-Carlton Shanghai, Pudong offer free cancellation for a full refund?

Yes, The Ritz-Carlton Shanghai, Pudong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton Shanghai, Pudong?

Yes, there are 2 indoor pools. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at The Ritz-Carlton Shanghai, Pudong?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Ritz-Carlton Shanghai, Pudong?

Yes. Self-parking costs CNY 128 per night.

What are the check-in and check-out times at The Ritz-Carlton Shanghai, Pudong?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Ritz-Carlton Shanghai, Pudong and nearby?

The Ritz-Carlton Shanghai, Pudong has 2 indoor pools, 2 bars and a 24-hour fitness centre, as well as a sauna, a garden and access to a nearby indoor pool.

Are there restaurants at or near The Ritz-Carlton Shanghai, Pudong?

Yes, there are 4 on-site restaurants, featuring al fresco dining and Italian cuisine.

What's the area around The Ritz-Carlton Shanghai, Pudong like?

The Ritz-Carlton Shanghai, Pudong is located on the waterfront in Downtown Shanghai, a short 9-minute walk from Lujiazui Station and 12 minutes' walk from The Bund.

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Reviews

The Ritz-Carlton Shanghai, Pudong Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a sumptuous spread with a great variety of options, beautifully prepared and presented. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Food
Restaurant

Reviews

Verified

10/10 Exceptional

We really enjoyed the venue. Great hotel great view. Staff was fantastic. The club level was very nice.
Randy, 2-night trip
Verified

10/10 Exceptional

The staff was excellent. Had an amazing stay!
Wendy, 4-night trip
Verified

10/10 Exceptional

The service and staff were excellent. The club lounge was fantastic and the view from the room incredible.
Randy, 1-night trip
Verified

10/10 Exceptional

We had an amazing one night stay at The Ritz Carlton, they pulled out all the stops for us, a heart shaped mousse cake to celebrate our honeymoon, rose petals in the room, they opened up a separate room at breakfast so we could have a window view and they even etched our room cards with special messages as a keepsake. Amazing service and very friendly.
Nicholas, 1-night trip
Verified

10/10 Exceptional

From the moment I arrived, the check-in process was incredibly smooth. The staff greeted me with genuine warmth and friendly smiles, which made me feel right at home. Their excellent service continued throughout my stay, with everyone going out of their way to make sure I had everything I needed. The hotel itself is a beautiful oasis in the heart of Shanghai. The attention to detail is truly impressive, whether in the stylish rooms or the lovely amenities. I felt pampered at every turn! Unfortunately, I didn’t have enough time to explore all the facilities during my stay, but I’m definitely looking forward to trying them out on my next visit. I highly recommend this hotel to anyone looking for a luxurious stay with a welcoming atmosphere. I’m already looking forward to my next visit!
Hugo, 1-night trip
Verified

10/10 Exceptional

Perfect stay and nice restaurants
mansour, 6-night trip
Verified

10/10 Exceptional

This was the best hotel stay I have ever experienced. Check-in, service, cleanliness, facilities were all 5-stars.
Clark, 3-night trip
Verified

10/10 Exceptional

The Carlton is nothing but the best!!! Shanghai Ritz Carlton was clean and very friendly. Always a good selection for staying overseas. I love the ritz hotels!! My husband and I had a great experience in Shanghai. The front desk super friendly and helpful!! Crystal was really nice when we checked in and she even send a little cake for my birthday- definitely will come back to Shanghai. Ohhh and you can not miss the FLAIR has the best views!! Now Back home to USA
Marie, 1-night trip
Verified

10/10 Exceptional

the staff are very welcoming and professional, the room was also clean
Res, 2-night trip
Verified

10/10 Exceptional

The service and attention to detail was excellent! Well worth every moment we stayed there!
Savanna, 4-night trip
Verified

10/10 Exceptional

Is a great place with great staff
Ali, 3-night trip
Verified

10/10 Exceptional

It was an excellent stay. Top level services, food and views.
DaoYing, 2-night trip
Verified

10/10 Exceptional

Ritz-Carlton is a great place to stay, quality rooms, friendly staff, fantastic restaurants.
Andrew, 2-night trip
Verified

8/10 Very good

Buffet breakfast has great fruit.
Hwachun, 2-night trip
Verified

10/10 Exceptional

Staff were wonderful, the view of the Bund and Pearl tower was gorgeous and the amenities in the room were top notch. Had a very enjoyable stay - will come again.
Chen I, 2-night trip
Verified

10/10 Exceptional

Amazing stay in Shanghai.

Fantastic stay! The staff went above and beyond to make it memorable.
1-night trip
Verified

10/10 Exceptional

Staff are very friendly and helpful
Yee Kok, 2-night trip
Verified

10/10 Exceptional

The location is absolutely perfect . The staff was amazing , every single member went beyond a perfect service .
Diana, 2-night trip
Verified

10/10 Exceptional

Exquisite hotel and amazing people. Club Lounge is perfect. Will recommend Ritz-Carlton Shanghai to all our friends.
Lucia, 4-night trip
Verified

10/10 Exceptional

There is nothing bad to say about this property. Beautiful rooms with the most incredible bathroom. The view of the Bund was amazing. We were greeted by a wonderful host called An who couldnt do enough for you. She made us feel so welcome. I would 100% return.
Ashlin, 1-night trip
Verified

10/10 Exceptional

Staffs at the front desk and the lounge have been nothing but lovely. They’re helpful, polite and professional. Our suite was spotless, bed was comfy. Everything was great, nothing to complain about.
Selena, 2-night trip
Verified

10/10 Exceptional

Amazing view
Ilya, 4-night trip
Verified

10/10 Exceptional

It was just all very good. Very good support, the employees are extremely courteous. Furnishings and breakfast as well as the location are perfect.
Markus, 2-night trip
Verified

10/10 Exceptional

Great service!
Daniel, 3-night trip
Verified

10/10 Exceptional

We stayed as a couple at mandarin oriental and the ritz. The ritz was more than twice the price, however there was a different. The location is supreme, apart of IFC mall and above the lujiazui metro station. Also the views are supreme throughout the hotel. Breakfast was better, including the view from breakfast but also slightly more choices for food and drinks. The service was better in that there was English speaking staff in all parts of the hotel. Check in was very busy for new years so we didn’t get a tour of the hotel like usual, but check out was very good. Flair bar is exceptional. The negative is that it is expensive vs some of the other options, however the views and location make it worth it. Base king Room was nicer and bigger than the base king room at the mandarin oriental.
Robert, 3-night trip