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Hacienda Susula

3.5 star property
Mérida hotel with 3 outdoor pools and restaurant

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Photo gallery for Hacienda Susula

3 outdoor pools
Restaurant
Restaurant
Bathroom
Terrace/patio
Experience Hacienda Susula, a tranquil retreat surrounded by nature. Relax in the garden or take a refreshing dip in one of three outdoor pools. Enjoy continental breakfast and connect to WiFi during your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Free breakfast
  • Pool
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • 3 outdoor pools
  • Rooftop terrace
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Picnic area
  • Wedding services
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Minibar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Jr Suite W/Terrace & Pool View-1 King

Premium bedding, minibar, in-room safe, blackout curtains

Jr Suite W/Terrace & Pool View-1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Out- 1 King

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite Swim Out- 1 King

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite W/Terrace & Pool View- 2 Queen

Premium bedding, minibar, in-room safe, blackout curtains

Suite W/Terrace & Pool View- 2 Queen

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Swim Out- 2 Queen

Premium bedding, minibar, in-room safe, blackout curtains

Suite Swim Out- 2 Queen

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Swim Out- 2 King

Living area

Master Suite Swim Out- 2 King

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • Sleeps 4
  • 2 King Beds

View all photos for Suite W/ Terrace & Pool View- 1 King

Premium bedding, minibar, in-room safe, blackout curtains

Suite W/ Terrace & Pool View- 1 King

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite & Pool View-1King & 2 Queen

Living area

Master Suite & Pool View-1King & 2 Queen

Highlights

Balcony
Private plunge pool
Private rooftop hot tub
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Suite Swim Out- 1 King bed

Premium bedding, minibar, in-room safe, blackout curtains

Suite Swim Out- 1 King bed

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

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The price is S$230
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About the area

Map
Calle 18 S/N, Between 19 and 21, Susulá, Mérida, YUC, 97314

What's nearby

  • U.S. Consulate Merida - 12 min drive - 10.5 km
  • Yucatan International Convention Center - 12 min drive - 10.9 km
  • US Visa Applicant Service Center - 12 min drive - 10.2 km
  • Paseo de Montejo - 13 min drive - 11.6 km
  • Mérida Cathedral - 13 min drive - 10.8 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive
  • Teya-Merida Station - 36 min drive

Restaurants

  • ‪Estrella de Mar II - ‬7 min drive
  • ‪Jardín Mastache - ‬6 min drive
  • ‪Cazito Mágico Juan Pablo - ‬4 min drive
  • ‪Plaza Garibaldi - ‬7 min drive
  • ‪Pollos el Leñador - ‬5 min drive

About this property

Hacienda Susula

Hacienda Susula features a rooftop terrace and puts you within a 15-minute drive of U.S. Consulate Merida and Yucatán Siglo XXI Convention Center. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the pool bar. Also, Paseo de Montejo and Mérida Cathedral are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 31 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Rooftop terrace
  • Garden
  • Picnic area
  • 3 outdoor pools
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 10:00 PM
  • Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hacienda Susula Hotel
Hacienda Susula Mérida
Hacienda Susula Hotel Mérida

Frequently asked questions

Does Hacienda Susula offer free cancellation for a full refund?

Yes, Hacienda Susula does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Susula?

Yes, there are 3 outdoor pools. Guests have pool access from 9:30 AM to 10:00 PM.

Are pets allowed at Hacienda Susula?

Sorry, pets aren't allowed.

Is parking offered on site at Hacienda Susula?

Yes, there's free self parking.

What are the check-in and check-out times at Hacienda Susula?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

Is there an on-site casino at Hacienda Susula?

No, this hotel doesn't have a casino, but Juega Juega Casino (12-min drive) and Casino La Cima (14-min drive) are both nearby.

What is there to do at Hacienda Susula and nearby?

Hacienda Susula has 3 outdoor pools and a picnic area, as well as a garden.

Are there restaurants at or near Hacienda Susula?

Yes, there's an on-site restaurant.

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Hacienda Susula Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Fair

No recomendable

Mala organización. Su personal tiene buena actitud pero muchas fallas en su logística. Solo hay una persona en la recepción y es la misma que lleva tus maletas. No hacían la limpieza de mi recámara por qué no tenían duplicado de la llave. Un día no servía la bomba del agua y no había agua en el baño. El desayuno lo empiezan a servir tarde. Y al final al no encontraban la reserva para hacer check out.
bianca z, 5-night trip

10/10 Exceptional

Muy bien

Todo muy bien
Estela, 1-night trip

10/10 Exceptional

rogelio, 1-night trip

8/10 Very good

Todo un potencial

El hotel tiene un grandísimo potencial. Como embajadora de hospitalidad turística tengo mis comentarios respecto a las áreas de oportunidad, tales como un recorrido en el que hablen de la historia del lugar, un distintivo para eventos especiales (como una bienvenida de pétalos en aniversarios, decoraciones en cumpleaños, etc.) y opciones all-inclusive.
María Fernanda, 1-night trip

4/10 Fair

Mala experiencia

La habitación no contaba con amenidades (jabón, shampoo, crema, etc.) tampoco había control del A/C y de TV, no hay teléfono en la habitación para llamar a recepción, tuve que salir a buscar al personal quienes me dijeron que no hay teléfono para llamar a recepción y solo es llamando al celular de la chica de recepción lo que no se me hace nada profesional del hotel, la alberca super sucia, lástima ya que está muy bonita y grande, no vale la pena el costo que pague por lo que ofrecieron.
Hector, 1-night trip

8/10 Very good

Moises, 1-night trip

8/10 Very good

Moises, 1-night trip

10/10 Exceptional

Muy agradable el lugar, y no están insistiendo en salir a las 12 del día, muy bonitas las albercas y muy buen servicio y muy cómodo
Guillermo, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Todo esta super bien el restaurante es una joya, la comida es muy buena sin embargo el servicio es pesimo ya que es muy lento, para llevarme una cerveza a mi cuarto duraron 1hr 30min
CYNTHIA, 4-night trip

6/10 Good

Omar, 7-night trip

10/10 Exceptional

Estancia Inolvidable y Placentera

Una experiencia inolvidable y muy recomendable. El personal que nos recibió y atendió siempre fueron muy amables. Regresaría
Karl Anton, 2-night trip

10/10 Exceptional

miguel angel, 1-night trip

10/10 Exceptional

El lugar muy bonito, limpio, la alberca bastante amplia, todo muy bien, solo faltaría mas opciones de alimentos , ya que la carta de restaurante tiene pocas opciones
TITO DE JESUS, 2-night trip

10/10 Exceptional

Sang Eun, 1-night trip

10/10 Exceptional

James, 1-night trip

10/10 Exceptional

Lucero Janet, 1-night trip

10/10 Exceptional

Adrian, 1-night trip