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Oriental Suites Hotel & Spa

4.0 star property
Lakefront hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

In the heart of Hanoi, Oriental Suites Hotel & Spa offers a serene retreat with a coffee shop, dry cleaning services, and Romance restaurant. Unwind with a body wrap or massage at the onsite spa and stay connected with in-room WiFi. Helpful staff and an ideal location have left lasting impressions on previous guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
$44 nightly
The total price is $47
May 17 - May 18
Total with taxes and fees

Why we love this property

Vietnamese culinary delights
Vietnamese cuisine stars at this hotel's restaurant. Guests can enjoy a cafe, bar, and breakfast with vegan, vegetarian, and local options.
Wellness retreat
The spa provides aromatherapy, scrubs, and deep-tissue massages daily. Couples enjoy private rooms while others unwind in the sauna or hot tub.
Cozy sleep experience
Premium bedding and pillowtop mattresses guarantee a dreamy night. Relaxation awaits with bathrobes, hydromassage showers, and in-room fireplaces.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Double Room, No Windows

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, No Windows

9.0 out of 10
Wonderful
(16 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room With Internal Window

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room With Internal Window

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Royal Suites, big balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suites, big balcony

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, City View

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room With Internal Window

Deluxe Twin Room With Internal Window | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room With Internal Window

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite, Connecting Rooms, City View (Oriental)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite with City View

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite with City View

  • Sleeps 2
  • Free WiFi

View all photos for Royal Suites Connecting

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suites Connecting

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

Terrace/patio

Royal Suite, 2 Bedrooms, Courtyard View

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Oriental Suites Connecting

Premium bedding, pillowtop beds, minibar, in-room safe

Oriental Suites Connecting

  • Sleeps 4
  • Free WiFi

View all photos for Royal Terrace Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Terrace Suite

  • Sleeps 2
  • Free WiFi

Family Room With Balcony

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

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$30 nightly
The price is $32
May 17 - May 18
Total with taxes and fees
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About the neighborhood

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 39 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪Bami Bread (Bánh Mì Bami) - ‬2 min walk

About this property

Oriental Suites Hotel & Spa

  • Oriental Suites Hotel & Spa offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Vietnamese cuisine is served at Romance, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Fireplace

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Romance - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 19 per room (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Early check-in is available for groups that reserve 5 rooms or more.

Property Registration Number 0106639879

Also known as

Serenade Hanoi

Serenade Hotel

Serenade Hotel Hanoi

Oriental Suite Hotel Hanoi

Oriental Suite Hotel

Oriental Suite Hanoi

Oriental Suite

Oriental Suite Hotel Spa

Oriental Suites Hotel Spa

Oriental Suites & Spa Hanoi

Oriental Suites Hotel & Spa Hotel

Oriental Suites Hotel & Spa Hanoi

Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Oriental Suites Hotel & Spa offer free cancellation for a full refund?

Yes, Oriental Suites Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oriental Suites Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Oriental Suites Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 19 per room one way.

What are the check-in and check-out times at Oriental Suites Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Oriental Suites Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Oriental Suites Hotel & Spa also has a spa.

Are there restaurants at or near Oriental Suites Hotel & Spa?

Yes, Romance offers Vietnamese cuisine.

What's the area around Oriental Suites Hotel & Spa like?

Oriental Suites Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 8 minutes' walk from St. Joseph's Cathedral of Hanoi. The local area is walkable and popular with nature enthusiasts.

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Reviews

Oriental Suites Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a variety of great items and was delicious. (34 reviews)
  • The property spa offers high-quality massages at a reasonable price with friendly and attentive staff. (9 reviews)
  • The airport shuttle was worth the money and staff proactively organized pick and transfer from the airport. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Market
Bathroom
Bed
Lake
Value
Restaurant

Reviews

Verified

10/10 Exceptional

Staff very helpful Clean room Luggage storage useful Nice breakfast
A Wastell, 2-night trip
Verified

10/10 Exceptional

Very pleasant and clean hotel in a convent location
Peter, 2-night trip
Verified

10/10 Exceptional

wonderful staff, clean room, great breakfast, central location. Loved it!
Angelic, 2-night trip
Verified

10/10 Exceptional

Helpfull and friendly staff,
Kim Flemming, 1-night trip
Verified

10/10 Exceptional

The hotel room was great, and the entire hotel was very neat and clean. The staff were incredibly friendly and always smiling, they truly made our stay feel special and gave us a wonderful overall experience. Breakfast offered a selection of continental options, which was a nice way to start the day. We also visited their spa, where we had a great experience with the massage and felt very well taken care of throughout the treatment - We can definitely recommend choosing the hotel's own spa. One thing to be aware of is that there can be a lot of noise from the street outside (also at night).
Emil Gravers, 4-night trip
Verified

8/10 Very good

Vert nice staff
christian, 4-night trip
Verified

10/10 Exceptional

The staff were all first class and the whole hotel was spotless
Justin, 3-night trip
Verified

10/10 Exceptional

Friendly staffs, easy check in
Henry, 4-night trip
Verified

10/10 Exceptional

The staff were excellant, The Room was clean and the breakfast was really good
Clayton, 2-night trip
Verified

10/10 Exceptional

Very helpful staff and quick and responsive service. well equipped room
Girish, 2-night trip
Verified

8/10 Very good

Staff are superb and very welcoming. Hotel is on a VERY busy road so its best to book a room with no windows. Wide selection of items for breakfast. Rooms are spacious and well equipped, but a bit tired in places. Booked a trip via the hotel which did not go well, albeit hotel staff tried hard to rectify afterwards. Only a small hotel so staff soon get to know you and even offer to do a carry out breakfast for you if leaving early. Very central hotel with all main sights within walking distance. Would stay again, just wouldn’t book any day trips
Karen, 4-night trip
Verified

10/10 Exceptional

The staff were very kind, spoke English, and kept everything clean and tidy. They offered services for transport to and from the airport, as well as suggestions for activities around the city.
Anthony, 1-night trip
Verified

10/10 Exceptional

Modern clean rooms. Friendly helpful staff.
Viktor, 1-night trip
Verified

10/10 Exceptional

Hotel staff are professional, caring and attentive to our needs; would gladly stay here again
Anthony, 3-night trip
Verified

10/10 Exceptional

Awesome location and fantastic rooms, but the absolute stars of this place are the staff. They were unbelievably kind and helpful. When we accidentally left an item behind on the way to the airport, they contacted us immediately and arranged to have it brought to us at the airport. Exceptional service. Thank you so much.
Paul, 5-night trip
Verified

10/10 Exceptional

Was stayed 3 nights for our leisure trip. Upon checked in, the room given which was still occupied, the front desk quickly arranged another room. Other then above, overall the stayed is excellent, extremely convenient, very friendly and helpful staff.
Henry, 3-night trip
Verified

10/10 Exceptional

The staffs there were very helpful and friendly!
Lia, 3-night trip
Verified

10/10 Exceptional

The staff were amazing, the real highlight of our stay
Kenneth, 1-night trip
Verified

10/10 Exceptional

Nice staff, good location, good breakfast, all you need for few nights in hanoi
Amanda, 2-night trip
Verified

10/10 Exceptional

Great services, friendly and helpful staff, good breakfast, easy access to the old quarter, short walk to all nearby renowned restaurants. If arriving during rush hours, better drop off and take 3 min walk
Kwan Ming, 1-night trip
Verified

10/10 Exceptional

Very central location in Hanoi right in the heart of the old quarter. Staff are very friendly and the room was clean and tidy.
Lewis, 3-night trip
Verified

10/10 Exceptional

Excellent hotel for families with connecting rooms. Great location and friendly staff.
Maria, 2-night trip
Verified

10/10 Exceptional

Grand Location, Exceptional services from the Staff .
Kanapathipillai, 1-night trip
Verified

10/10 Exceptional

Our stay was good and the front desk staff and bellboy were very helpfull
Kenneth, 1-night trip
Verified

10/10 Exceptional

Love this hotel. Such wonderful staff. Tony and Tracey are the best. Highly recommend you stay here.
Brian, 1-night trip