Oriental Suites Hotel & Spa

Property class: 4
Lakefront hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

Oriental Suites Hotel & Spa offers a fantastic location, putting you a short five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Vietnamese cuisine is served at Romance, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and location.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli

For families (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
The current price is S$68
includes taxes & fees
22 Sept - 23 Sept

Why we love this property

Vietnamese culinary delights
Vietnamese cuisine stars at this hotel's restaurant. Guests can enjoy a cafe, bar, and breakfast with vegan, vegetarian, and local options.
Wellness retreat
The spa provides aromatherapy, scrubs, and deep-tissue massages daily. Couples enjoy private rooms while others unwind in the sauna or hot tub.
Cosy sleep experience
Premium bedding and pillowtop mattresses guarantee a dreamy night. Relaxation awaits with dressing gowns, hydromassage showers, and in-room fireplaces.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Double Room, No Windows

A hotel room with a large bed, a wooden floor, a wall-mounted lamp, and a small table.

Superior Double Room, No Windows

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room With Internal Window

A hotel room with a large bed, wooden flooring, a TV, a red ottoman, and a window with blinds.

Deluxe Double Room With Internal Window

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Room, Balcony

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Junior Room, Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Royal Suites, big balcony

A hotel room with a large bed, wooden flooring, a television, a desk, and a view of the outdoors.

Royal Suites, big balcony

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, City View

A hotel room with a large bed, wooden flooring, a desk with a laptop, a chair, and a small table with a cup.

Junior Suite, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Twin Room With Internal Window

A hotel room with a large bed, two bedside tables, a small red stool, a wooden floor, and a bathroom visible through a glass door.

Deluxe Twin Room With Internal Window

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

A hotel room with a large bed, wooden flooring, a desk with a laptop, a chair, and a small table with a cup.

Family Suite, Connecting Rooms, City View (Oriental)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite with City View

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Junior Suite with City View

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Royal Suites Connecting

A hotel room with a large bed, wooden flooring, a desk with a television, and a balcony with outdoor furniture.

Royal Suites Connecting

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe King Room

A bedroom with a large bed, a wooden wardrobe, a small red ottoman, and a window with blinds.

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

A balcony with potted plants, a table with a chair, and a red awning.

Royal Suite, 2 Bedrooms, Courtyard View

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

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About the area

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Quán Bia Minh - ‬1 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪May De Ville Lakeside Hotel - ‬2 min walk

About this property

Oriental Suites Hotel & Spa

  • Oriental Suites Hotel & Spa offers a fantastic location, putting you a short five-minute walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Vietnamese cuisine is served at Romance, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and location.

At a glance

Hotel size

    • 40 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Transfers

    • Airport shuttle (available 24 hours)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Fireplace

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Romance – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 19 per room (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Early check-in is available for groups that reserve 5 rooms or more.
Property Registration Number 0106639879

Also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Oriental Suites Hotel & Spa offer free cancellation for a full refund?

Yes, Oriental Suites Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oriental Suites Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Oriental Suites Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 19 per room one way.

What are the check-in and check-out times at Oriental Suites Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Oriental Suites Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Oriental Suites Hotel & Spa also has a spa.

Are there restaurants at or near Oriental Suites Hotel & Spa?

Yes, Romance offers Vietnamese cuisine.

What's the area around Oriental Suites Hotel & Spa like?

Oriental Suites Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 8 minutes' walk from St. Joseph's Cathedral of Hanoi. The local area is walkable and popular with nature enthusiasts.

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Reviews

Oriental Suites Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and offered a wide selection of options. (47 reviews)
  • The hotel spa offered high-quality massages and treatments at a reasonable price with exceptional service. (14 reviews)
  • The hotel restaurant offered a wide variety of tasty food options, including delicious breakfast dishes and Vietnamese specialties, with friendly and helpful staff. (13 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Location
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Breakfast
Market
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Reviews

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10/10 Exceptional

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Everything was excellent and the staff were wonderful!! Ps the breakfast was also delicious, highly recommend this place!
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Staff was amazing and took care of us well. The building is an older one so you can see some wear and tear
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wonderful staff, clean room, great breakfast, central location. Loved it!
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The staff were all first class and the whole hotel was spotless
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