Porta Hotel del Lago

Property class: 3.5
Family-friendly hotel with outdoor pool, near Lake Atitlán

Choose dates to view prices

Porta Hotel del Lago offers a fantastic location, putting you a short five-minute walk from Lake Atitlán. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and location.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • In-room childcare
  • Conference centre

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is S$189
includes taxes & fees
20 Oct - 21 Oct

Room options

View all photos for Room Second Floor

A hotel room with a TV, desk, two beds, a balcony with a mountain view, and a wooden cabinet.

Room Second Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

A hotel room with a bed, desk, chair, television, and a view of a mountain.

Lake View Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

A hotel room with two beds, a desk, and a chair.

Lake View Premium Room

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

A hotel room with a bed, a chair, and a view of a garden and mountains through a sliding door.

Garden Room

9.2 out of 10
Wonderful
(29 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

A hotel room with two beds, a desk, a chair, and a view of a mountain.

Lake View Deluxe Room

9.0 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán - 3 min walk - 0.3 km
  • La Galeria - 5 min walk - 0.5 km
  • Casa Cakchiquel Arts Center - 6 min walk - 0.6 km
  • Church of Saint Francis - 18 min walk - 1.5 km
  • Panajachel Municipal Market - 18 min walk - 1.5 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 179 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Restaurante El Cayuco - ‬2 min walk
  • ‪Sunset Bar - ‬5 min walk
  • ‪Guajimbos - ‬9 min walk
  • ‪7 Caldos - ‬7 min walk

About this property

Porta Hotel del Lago

  • Porta Hotel del Lago offers a fantastic location, putting you a short five-minute walk from Lake Atitlán. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and location.

At a glance

Hotel size

    • 100 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 4 meeting rooms
  • Conference centre (4725 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bicycle parking
  • Hot tub
  • Sauna
  • Locally sourced food is prioritised
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 95
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • Uses some LED lighting

Special features

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Preferred by Nature. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 7 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 20 for adults and USD 10 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Some water is reused through a grey water recycling system.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Porta Lago

Lago Porta

Porta del Lago

Porta del Lago Panajachel

Porta Hotel

Porta Hotel del Lago

Porta Hotel del Lago Panajachel

Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan

Porta Hotel Panajachel

Porta Hotel Lago Panajachel

Porta Hotel Lago

Porta Lago Panajachel

Porta Lago

Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan

Porta Hotel del Lago Hotel

Porta Hotel del Lago Panajachel

Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago offer free cancellation for a full refund?

Yes, Porta Hotel del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Porta Hotel del Lago?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Porta Hotel del Lago?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Porta Hotel del Lago?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Porta Hotel del Lago?

Yes, an airport shuttle is available. The charge is USD 200 per person one-way.

What are the check-in and check-out times at Porta Hotel del Lago?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Porta Hotel del Lago and nearby?

Have fun with activities such as cycling, boat tours and fishing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Porta Hotel del Lago also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Porta Hotel del Lago?

Yes, there's an on-site restaurant.

Does Porta Hotel del Lago have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Porta Hotel del Lago like?

Porta Hotel del Lago is a short 4-minute walk from Lake Atitlán and 7 minutes' walk from Casa Cakchiquel Arts Center. Travellers love the hotel's prime location.

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Reviews

Porta Hotel del Lago Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was great to relax in, with some reviewers describing it as excellent, spectacular, and perfect for families with kids. (32 reviews)
  • The hotel restaurant served delicious food and offered a great dining experience. (39 reviews)
  • Breakfast was delicious and buffet style with a wide variety of food options. (12 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

View
Room
Service staff
Location
Lake
Restaurant
Volcano
Food
Breakfast
Bed

Reviews

Verified review

6/10 Good

Great location and great view of the lake
Verified review

10/10 Exceptional

We had a wonderful stay at Porta Hotel del Lago! The lake and volcano views are spectacular, the staff was incredibly friendly and attentive, and the hotel is perfect for families with a great pool, beautiful grounds, and an excellent breakfast. Its location is ideal for exploring Panajachel and Lake Atitlán. While the rooms could use a bit of updating, they were clean and comfortable, and we would happily stay here again.
Verified review

8/10 Very good

Very clean property, nice pool area, convenient location!
Verified review

10/10 Exceptional

excellent food at the restaurant the staff were so helpful and kind very hospitable. Excellent place to stay. The rooms are beautiful. Excellent view of Lago Atitlan and beautiful pool as well.
Verified review

10/10 Exceptional

The views are great. The breakfast was tasty and there was a wide variety of food options.
Verified review

10/10 Exceptional

Beautiful hotel. With a great pool and views. The staff were also extremely helpful.
Verified review

10/10 Exceptional

Great location, amenities and staff.
Verified review

10/10 Exceptional

The staff were super friendly and helpful. The property is very well-maintained, and we loved our time using the different amenities. Highly recommend this!!
Verified review

10/10 Exceptional

Everything was pretty nice in terms of amenities. They don’t have AC in most rooms but the fan kept us cool throughout the whole night.
Verified review

2/10 Poor

Location is great, however we felt
Verified review

10/10 Exceptional

Great location, beautiful lake views, big complex
Verified review

10/10 Exceptional

Clean rooms, excellent service and location.
Verified review

10/10 Exceptional

Beautiful property right on the lake with incredible views. Only minor complaint is the hot tub was more like a warm tub.
Verified review

10/10 Exceptional

Clean rooms, amazing views, staff were very helpful
Verified review

10/10 Exceptional

Very nice place nice view nice and quite , friendly staff , walkable to everything , def ill stay here again
Verified review

10/10 Exceptional

Clean rooms but can use some updating of furniture in the rooms. Bathroom was very modern and clean
Verified review

8/10 Very good

Had a great view and the staff was Wonderful!!
Verified review

10/10 Exceptional

The hotel is great condition. Parking is secure. The breakfast buffet was excellent. Food was delicious and fresh. Highly recommend this hotel . Breath taking views
Verified review

10/10 Exceptional

Great staff, comfortable rooms and amenities, great location. I highly recommend!
Verified review

10/10 Exceptional

The staff and breakfast is amazing! Great location
Verified review

10/10 Exceptional

Excellent service! Miguel at the bar was great!
Verified review

10/10 Exceptional

Clean room, beautiful views and lovely pool area.
Verified review

8/10 Very good

The hotel is in a great location. The staff is welcoming and friendly.
Verified review

10/10 Exceptional

I booked this room just for the lake view and it was worth it. It is nearby the main restaurants and bars and the loading docks to the ferries were right there.
Verified review

8/10 Very good

Great location, clean and great food.