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Porta Hotel del Lago

3.5 star property
Family-friendly hotel with outdoor pool, near Lake Atitlán

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By the lake, Porta Hotel del Lago offers a tranquil retreat with an airport shuttle, poolside bar and a relaxing spa tub. Unwind on the sun-kissed terrace or take advantage of free WiFi in public areas.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • Spa services
  • In-room childcare

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room Second Floor

Premium bedding, desk, blackout curtains, iron/ironing board

Room Second Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake view

Lake View Premium Room

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Premium bedding, desk, blackout curtains, iron/ironing board

Garden Room

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

Premium bedding, desk, blackout curtains, iron/ironing board

Lake View Deluxe Room

9.0 out of 10
Wonderful
(23 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán - 3 min walk - 0.3 km
  • Casa Cakchiquel Arts Center - 6 min walk - 0.6 km
  • Azul Maya Archaeological Museum - 6 min walk - 0.6 km
  • Church of Saint Francis - 15 min walk - 1.3 km
  • Panajachel Municipal Market - 15 min walk - 1.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 179 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delhi 6 - ‬7 min walk
  • ‪Restaurante El Cayuco - ‬2 min walk
  • ‪Restaurante El Atitlan - ‬5 min walk
  • ‪The Little Spoon - ‬5 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Porta Hotel del Lago offers a fantastic location, putting you a short five-minute walk from Lake Atitlán. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 4 meeting rooms
  • Conference centre (4725 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Spa services
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 95
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Preferred by Nature – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 7 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 20 for adults and USD 10 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago offer free cancellation for a full refund?

Yes, Porta Hotel del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Porta Hotel del Lago?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Porta Hotel del Lago?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Porta Hotel del Lago?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Porta Hotel del Lago?

Yes, an airport shuttle is available. The charge is USD 200 per person one-way.

What are the check-in and check-out times at Porta Hotel del Lago?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Porta Hotel del Lago and nearby?

Have fun with activities such as cycling, boat tours and fishing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Porta Hotel del Lago also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Porta Hotel del Lago?

Yes, there's an on-site restaurant.

Does Porta Hotel del Lago have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Porta Hotel del Lago like?

Porta Hotel del Lago is a short 4-minute walk from Lake Atitlán and 16 minutes' walk from Church of Saint Francis. Travellers love the hotel's prime location.

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Reviews

Porta Hotel del Lago Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a wonderful bonus, clean and great to relax in. (20 reviews)
  • Restaurant food was good and breakfast was exceptional. (3 reviews)
  • Breakfast was delicious and buffet style with great options. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

View
Room
Service staff
Location
Lake
Restaurant
Volcano
Food
Breakfast
Bed

Reviews

Verified

10/10 Exceptional

We enjoyed our stay! The pool area was great to hang out in and it was a great jumping off point for the other spots on the lake. The room and bathroom was clean and comfortable. The staff isn’t helpful for planning activities so plan to do your own research!
Molly, 2-night trip
Verified

8/10 Very good

Our previous accommodations did not work out and the staff at Porta were able to help us navigate to their location and seamlessly check in, allowing for a stress free night moving forward. The hotel is conveniently to the public boat drop off and walkable to amazing street vendors. The room was spacious and clean with an incredible view.
dylan, 1-night trip
Verified

8/10 Very good

The hotel is in a great location. The staff is welcoming and friendly.
Stephanie, 2-night trip
Verified

10/10 Exceptional

The room was great. It was everything we expected from the images when we booked. This is an amazing hotel with many amazing people working there. Always friendly and helpful. The room had an amazing view of the Lake. Out of the main area enough that there’s no noise but close enough to be near everything.
Judith, 4-night trip
Verified

10/10 Exceptional

The staff and breakfast is amazing! Great location
Maria del, 3-night trip
Verified

8/10 Very good

beautiful view and peaceful gardens
Gail E, 1-night trip
Verified

10/10 Exceptional

It was nice!
Philipp, 2-night trip
Verified

10/10 Exceptional

Very polite staff, great location and a clean room with modern facilities
Paola, 1-night trip
Verified

8/10 Very good

Room was clean, staff was nice. Location was great! It was nice being in pans but still having the nice pool.
Matt, 3-night trip
Verified

10/10 Exceptional

Simply a gorgeous hotel. Spectacular views, spotless room, spacious. Couldn't have asked for a better place.
Barbara, 3-night trip
Verified

10/10 Exceptional

Clean room beautiful lakeview Friendly staff Would be great if they offer breakfast with the stay
Alicia, 2-night trip
Verified

10/10 Exceptional

The balcony offered a fantastic view of Lake Atitlan.
Allen, 3-night trip
Verified

10/10 Exceptional

Super good
Max, 3-night trip
Verified

8/10 Very good

Nice corner with great view.
pamela, 4-night trip
Verified

8/10 Very good

Nice staff, spacious, clean room with a great view. Would be nice to have a fridge in the room.
pamela, 1-night trip
Verified

10/10 Exceptional

Spacious room with beautiful views of the Lake and volcanoes. Wonderful staff. Clean.
Judy, 3-night trip
Verified

10/10 Exceptional

Great hotel!
Kenneth, 2-night trip
Verified

10/10 Exceptional

It was a great hotel
Jerson, 2-night trip
Verified

10/10 Exceptional

The room and hotel was amazing! Excellent location!! The only suggestion is to start offering late night food options, at least snacks, after 10 pm.
Jasmine, 2-night trip
Verified

10/10 Exceptional

Excellent staff.
Cristian, 2-night trip
Verified

8/10 Very good

Nice views, renovated bathrooms, but the rest is pretty outdated. Nice staff.
John, 1-night trip
Verified

8/10 Very good

Great location, clean and great food.
Deborah, 2-night trip
Verified

10/10 Exceptional

Amazing views, great food, wonderful staff
Andrew, 2-night trip
Verified

8/10 Very good

The hotel and views were great. The staff and service was ok.
Joshua, 3-night trip
Verified

10/10 Exceptional

Porta Del Lago was awesome and accommodating staff, and they had some amazing food!
Colby, 4-night trip