In the heart of Shanghai, Conrad Shanghai offers a luxurious retreat. Indulge in a rejuvenating spa treatment or unwind with aromatherapy, then enjoy the shopping mall on site and delicious meals at one of two restaurants. With an indoor pool, children's pool, coffee shop/cafe and free self parking available to all guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free Wi-Fi
Restaurant
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
24-hour health club
Sauna
Steam room
Children's pool
Hot tub
Room service
Coffee shop/cafe
For families (6)
Children stay free
Free cots/infant beds
Children's pool
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
The current price is S$241
S$241
includes taxes & fees
24 May - 25 May
Why we love this property
Business meets pleasure
Located in the city centre and business district, this hotel offers nine meeting rooms and a business centre. After work, unwind with spa services and a sauna.
Culinary variety galore
Savour meals at 2 restaurants or grab bites from a cafe. The hotel bar adds evening flair, while buffet breakfast includes vegan and vegetarian options.
Spa sanctuary
A full-service spa offers aromatherapy, massage, and body treatments in this hotel. The 24-hour health club, sauna, and garden create a wellness haven.
Nanjing Road Shopping District - 1 min walk - 0.1 km
People’s Park - 4 min walk - 0.4 km
People's Square - 8 min walk - 0.7 km
Yuyuan Garden - 2 min drive - 1.5 km
The Bund - 3 min drive - 1.9 km
Getting around
Hongqiao International Airport (SHA) - 38 min drive
Pudong International Airport (PVG) - 48 min drive
Shanghai South Railway Station - 13 min drive
Shanghai Railway Station - 19 min drive
Nanxiang North Railway Station - 20 min drive
People's Square Station - 11 min walk
Dashijie Station - 11 min walk
East Nanjing Road Station - 13 min walk
Airport shuttle (surcharge)
Restaurants
老正兴菜馆 - 3 min walk
Da Hu Chun (大壷春) - 1 min walk
CHAGEE 霸王茶姬 - 3 min walk
味香斋 - 2 min walk
Manner Coffee - 1 min walk
About this property
Conrad Shanghai
Conrad Shanghai offers a great location, putting you within a short 10-minute walk of Nanjing Road Shopping District and People's Square. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body treatments or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. Fellow travellers say great things about the location. Public transportation is only a short walk: People's Square Station is 11 minutes and Dashijie Station is 11 minutes.
At a glance
DONE
Hotel size
728 rooms
Arranged over 66 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Express check-in/out available
Minimum check-in age – 16
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Shopping
Working away
Business centre
9 meeting rooms
Conference centre (21528 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour health club
An indoor pool
Shopping centre on-site
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 115
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Hand-held shower heads
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
DVD player
42-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 254 per person
Airport shuttle service is offered for an extra charge of CNY 850 per vehicle (return)
Renovations and closures
The property will be renovating from 15 April 2026 to 15 May 2026 (completion date subject to change). The following areas are affected:
Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for CNY 300.0 per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai
Frequently asked questions
Does Conrad Shanghai offer free cancellation for a full refund?
Yes, Conrad Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Conrad Shanghai?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Conrad Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at Conrad Shanghai?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Conrad Shanghai?
Yes, an airport shuttle is available. The charge is CNY 850 per vehicle return.
What are the check-in and check-out times at Conrad Shanghai?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Conrad Shanghai and nearby?
Conrad Shanghai has a spa and an indoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Conrad Shanghai?
Yes, there are 2 on-site restaurants.
What's the area around Conrad Shanghai like?
Conrad Shanghai is in Downtown Shanghai, a short 3-minute walk from Nanjing Road Shopping District and 8 minutes' walk from People's Square. Travellers love the hotel's prime location.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.2
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a variety of food options and great service. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Breakfast
Weather
Reviews
Verified
8/10 Very good
23 Mar, 2026
Big hotel, comfortable room and great location. Services could be improved, hotel seems too crowned in common areas
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
12 Feb, 2026
Excellent service
Allen
Allen, 2-night trip
Verified
10/10 Exceptional
20 Jan, 2026
The staff were very friendly and helpful.
They allowed us to check in early, which was very convenient.
The view was great, and we were very satisfied with the breakfast.
Choi
Choi, 2-night trip
Verified
2/10 Poor
2 Dec, 2025
Best hotel during my stay in Shanghai...i think better than some other 5 star hotel...breakfast also very good...keep it up...
kelvin
kelvin, 1-night trip
Verified
10/10 Exceptional
27 Dec, 2025
The room is amazing. Very spacious and clean
Sze Wai Veera
Sze Wai Veera, 4-night trip
Verified
10/10 Exceptional
12 Mar, 2026
I had a very pleasant stay at this hotel during my trip to China. The facilities were comfortable, clean, and well maintained, and the overall atmosphere of the hotel made it a great place to relax after long days of travel and work.
What truly made the difference, however, was the exceptional service from the staff. I would especially like to thank Lily, Quaint G., and Ivy, who were incredibly kind, professional, and attentive throughout my stay. They went out of their way to help with anything I needed and always did so with a warm and welcoming attitude. Their support made my experience much smoother and far more enjoyable.
Customer service like this is not easy to find, and their dedication reflects very positively on the hotel. Thanks again to Lily, Quaint G., and Ivy for making my stay memorable.
I would definitely recommend this hotel to anyone visiting the area.
Sergio
Sergio, 2-night trip
Verified
10/10 Exceptional
31 May, 2025
Brilliant location, views and breakfasts
josephine
josephine, 3-night trip
Verified
8/10 Very good
3 Jan, 2026
Camille, Lily and Quain G are lovely. They are helpful. The room is clean and I love the scent of their shampoo.
JOAN
JOAN, 5-night trip
Verified
10/10 Exceptional
29 Nov, 2025
I had a fantastic stay at the Conrad. The staff was very friendly and accommodating. I want to specifically thank Kelly in the Executive Lounge, her customer service was spectacular and she was very professional and hard working. Liangjuan in the spa was also great and gave a great massage.
Yixiang
Yixiang, 1-night trip
Verified
10/10 Exceptional
16 Feb, 2025
Great hotel and great location.
Li
Li, 1-night trip
Verified
10/10 Exceptional
12 Dec, 2025
It was our first family trip to Shanghai and mainland China. From the moment we arrived at Conrad, the staff warmly welcomed us. The Premier Room was spacious and comfortable for our family of three. Breakfast was excellent, and the location was extremely convenient, with major attractions within walking distance. Special thanks to Benjamin and Camille for their exceptional support despite my limited Mandarin, they made our stay smooth and enjoyable. Highly recommended for anyone visiting Shanghai
JUNGSOO
JUNGSOO, 5-night trip
Verified
10/10 Exceptional
6 Nov, 2025
I have stayed twice in this hotel already, 1st time was a business trip, and the second time with my family. Room is spacious perfect for us traveling with kids. The location is excellent so fair warning, prepare your wallet since there are a lot of shops and restaurants around the area. I also recommend availing of the breakfast. It's really good with a variety of food options.
Mary Bernadine
Mary Bernadine, 4-night trip
Verified
6/10 Good
9 Jul, 2025
Good location
MAN YAN
MAN YAN, 5-night trip
Verified
10/10 Exceptional
7 Oct, 2025
Ive stayed at many hotels on nanjing road, this is one of the better ones. The staff was nice and helpful. The morning buffet is great (if you got that option) and the dinner one is decent.
The area around this hotel can be a hustle and bustle, but that is expected since youre located right next to a popular tourist street.
tsz ho
tsz ho, 4-night trip
Verified
10/10 Exceptional
14 Dec, 2024
Very clean location is amazing staff very friendly
Sobhi
Sobhi, 2-night trip
Verified
6/10 Good
17 Apr, 2026
Breakfast had a vast variety; taste of limited vegetarian options could have been better. Was not impressed with the bakery freshness. Fruit was top notch. Rooms quite clean with standard wear and tear. Staff very friendly. Good overall location hence the price. Got given spa voucher for RMB200, turned out to be a discount on a RMB1980 massage. Wife asked for cafe for vegan cake for our anniversary; did not get much help; could not be arranged. First day we were not given special treatment for being Hilton Honours gold members at breakfast; second day they somehow remembered! Concierge was very very helpful. Food was easy to reach rooms when ordered via Mithuan app. Was charged RMB 98 each for each child’s swimming cap which was a rip off. (Had to buy 3)
Toilet got blocked on first day first hour but got sorted instantly. Had connecting rooms arranged on 2nd day as there was a 2 hour wait on 1st day for connecting rooms with family of 6. Did not really get the upgrade I expected for being a Hilton’s Gold member. Paid hotel booking for breakfast although it was included in my Gold membership but was not reimbursed. Paid roughly 90£ extra for 2 days. Swimming pool not as big as it looks in pictures.
Mohammad
Mohammad, 2-night trip
Verified
10/10 Exceptional
4 Jul, 2025
Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient
Adam
Adam, 2-night trip
Verified
8/10 Very good
12 Sept, 2025
Nice clerks,upgraded room,shopping convenience,close to subway . Room needs to be nicer.
Mindy
Mindy, 3-night trip
Verified
10/10 Exceptional
24 Aug, 2024
The location is very good,the staff are great & very friendly
Yanhua
Yanhua, 2-night trip
Verified
8/10 Very good
17 Apr, 2026
The staff (from front desk to cleaners) at Conrad was exceptional. The room looked a bit dated and the shower room could use some maintenance (ie replacing the silicone molding around the shower edges as it was starting to show mould stains) and the black out curtains needed to be replaced as it didn't black out the room. Other than those little issues, the room was big and clean. The cleaning staff were attentive and courteous whenever we saw them in the hallway.
The location of the hotel was just off of Nanjing Road Pedestrian Street (20-50m) so very convenient. The metro station was also right around the corner so not far if you prefer to travel via the metro lines.
No laundry facility at this location other than the usual drycleaning services offered as most hotels but this is very expensive. We ended up using Easy Life Laundry services as it was cheaper and quicker (usually a 24 hour turnover) to do our laundry and they provided picked up and delivery service from the hotel.
The pool and gym facility was modern and big but one feedback is to provide a family room for families so that parents are not separated from young children. I was told my 5 year old son could not come with me to the female change room and that he would have to go through the male change room himself to get change and store his clothes, which was a no go for me. Luckily we already had our swim gear underneath our clothes so we were able to go straight to the pool and change there.
Devin
Devin, 9-night trip
Verified
10/10 Exceptional
1 Apr, 2025
Amazing location and property. Very modern and clean. Staff is friendly and speaks English. Would stay here again!
Tuongvi
Tuongvi, 4-night trip
Verified
10/10 Exceptional
24 Apr, 2025
We had a wonderful stay at Conrad, very nice staff and excellent service! Barry in the reception was amazing!
Tiina
Tiina, 6-night trip
Verified
8/10 Very good
9 Apr, 2025
Convenient location and walkable to few hotspots.. near to people’s square subway..