Surrounded by the majestic mountains, Hotel Alpina offers a warm welcome with its charming garden and cozy library. Enjoy rock climbing, hiking/biking or ice skating during your stay and unwind on the outdoor entertainment area or at the hair salon. Helpful staff have left lasting impressions on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Ski facilities
Pet-friendly
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Ski storage
Terrace
Garden
Library
Front desk safe
Hair salon
Picnic area
Free newspapers in the lobby
Luggage storage
Limited hour front desk
Feel at home (6)
Cots/infant beds (surcharge)
Television
Garden
Terrace
Daily housekeeping
Bath or shower
The current price is S$244
S$244
includes taxes & fees
31 Mar - 1 Apr
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
Sleeps 2
2 Single Beds OR 1 Queen Bed
View all photos for Triple Room
Triple Room
Highlights
Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
Sleeps 3
2 Single Beds and 1 Large Single Bed
View all photos for Standard Single Room
Standard Single Room
Highlights
Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
Sleeps 1
1 Single Bed
View all photos for Double Room
Double Room
Highlights
Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
Sleeps 3
2 Single Beds OR 1 Queen Bed
View all photos for Single Room with Shared Bathroom
Pizzeria Ristorante Molino Seilerhaus - 4 min walk
Stefanie's Creperie - 3 min walk
Zermatt Kaffee Rösterei & Kitchen - 2 min walk
About this property
Hotel Alpina
Hotel Alpina offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with on-site hiking/biking trails, mountain biking and sledging. Other highlights include a terrace and a garden. Fellow travellers say good things about the helpful staff and walkability.
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
What to do
Mountain biking
Rock climbing
Ice skating
Sledging
Hiking/biking trails nearby
Cross-country skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Hair salon
Free newspapers in reception
Luggage storage
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Room amenities
Be entertained
66-cm TV
Home comfort
Heating
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Bath or shower
Soap
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 25 for children
Children & extra beds
Cots/infant beds are available for CHF 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt
Frequently asked questions
Does Hotel Alpina offer free cancellation for a full refund?
Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alpina?
Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Alpina?
Sorry, there's no on-site parking at Hotel Alpina.
What are the check-in and check-out times at Hotel Alpina?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Alpina and nearby?
During the winter, enjoy on-site recreation such as sledging and ice skating, and return when the snow melts for mountain biking and rock climbing. Enjoy amenities such as a picnic area and a garden.
What's the area around Hotel Alpina like?
Hotel Alpina is a short 7-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi. Travellers say that the area is walkable and ideal for skiing.
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Hotel Alpina Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
5 February 2025
Great location for a reasonable price. It was about a 15 minute walk to both ski access points.
Thomas
Thomas, 3-night trip
10/10 Exceptional
24 November 2024
Great location!
Claudia Carolina
Claudia Carolina, 2-night trip
10/10 Exceptional
18 November 2024
Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
Olivia
Olivia, 1-night trip
10/10 Exceptional
12 September 2024
Great location and nice hotel for the price.
Ramanand
Ramanand, 1-night trip
10/10 Exceptional
24 November 2024
Cleanliness and staff are very good.
Darin
Darin, 1-night trip
10/10 Exceptional
19 November 2024
I wasnt sure about this hotel, but it was very comfortable and unique!
Christy
Christy, 2-night trip
8/10 Very good
18 October 2024
Excellent Location;
Kalaiselvan
Kalaiselvan, 2-night trip
8/10 Very good
13 October 2024
Good location and lots of room.
Kevin
Kevin, 1-night trip
10/10 Exceptional
20 November 2024
Amazing place!
Amazing stay! Hotel team was very receptive and helped in everything even prior arriving.
The room was very cozy and comfortable and the hotel was closer from everything. The breakfast also was really good and was served in front of the hotel.
We will stay again when we return. Amazing experience there
Raphael
Raphael, 2-night trip
8/10 Very good
20 September 2024
We like the property location.
Wei-
Wei-, 2-night trip
10/10 Exceptional
14 July 2024
Nice place, we enjoyed our stay here.
Jeffry
Jeffry, 1-night trip
10/10 Exceptional
8 September 2024
Beautiful place, rooms very sweet, gorgeous view
Phoebe
Phoebe, 3-night trip
10/10 Exceptional
30 December 2024
Dream experince
This hotel is beside the Hotel Tannenhof which is the lobby you go to to check in. Hotel Alpina is the epitome of what you would expect for a swiss hotel stay. I loved everything about it. The room with a balcony, the elevator with its quirks, and the community guest area. Highly recommend taking the Matterhorn Glacier Express to get the most amazing mountain views. October also provided jaw dropping colours. For me this was a dream come true stay.
Verified traveller
1-night trip
8/10 Very good
4 October 2024
Nice stay for a couple of nights we were there not for snow/skying just to look around go up mountain to see Matterhorn .. room was good staff were friendly and it had a nice big common room to chill out full of books of local history which I found pretty cool
Eli
Eli, 2-night trip
10/10 Exceptional
23 August 2024
cosy and comfortable
not so far from train station.
Kiyong
Kiyong, 2-night trip
10/10 Exceptional
11 July 2024
Staff was very helpful both during our stay and the days leading up to our arrival!
Michelle
Michelle, 2-night trip
8/10 Very good
8 September 2024
Good location close to the Main Street but quiet. Comfortable room with a small balcony. Nice common area.
Amy
Amy, 2-night trip
10/10 Exceptional
30 September 2024
Near train and Matterhorn lookout
Wayne
Wayne, 3-night trip
6/10 Good
29 October 2024
The hotel need to be update
mei hui
mei hui, 1-night trip
10/10 Exceptional
3 September 2024
Great hotel at a good price
I booked this hotel because it was an economical choice. The room was small but very clean and comfortable. The staff was very friendly and helpful. The view from our room was charming and the location was great.
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
5 August 2024
Reception was very friendly and helpful. Property was clean and close to shops and restaurants.
Danuella
Danuella, 1-night trip
10/10 Exceptional
23 August 2024
Beautiful property! Perfect location to explore the magic of Zermatt! Thank you!
kevin
kevin, 2-night trip
8/10 Very good
7 June 2024
Good, cheap accommodation close to the city centre with some mountain views.
andrew
andrew, 3-night trip
10/10 Exceptional
13 November 2024
Quiet!
Quiet area. Rooms are quite small, but that's expected in an older European hotel. Had a nice powerful shower stay! You check in at a neighboring hotel and walk a few meters to the Alpina. There is a nice large lounge area where you can also sure your luggage if needed. We had a small chain to keep ours secured, but I don't think it was necessary. I would stay here again.