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All properties in Lisbon, Lisbon District, Portugal

Mercure Lisboa Hotel

4-star hotel with indoor pool, near Lisbon Zoo

  • Free WiFi
From
S$120

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Pool
  • Privilege, Superior Twin Room, 2 Twin Beds - Living Area
  • Pool
Pool. Image 1 of 57.
1 / 57Pool
8.4.Very good.
  • Good but not Great. Fair for the price I paid. Would stay again for the price I got.

    Jan 17, 2020

  • Accessible to subway & bus stations & the staff speaks different languages

    Jan 10, 2020

See all 179 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal), ALLSAFE (Accor Hotels), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transport options
Convenient
Dining options
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 104 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • Room service
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Lisbon City Center
  • Lisbon Zoo - 9 min walk
  • Gulbenkian Museum - 14 min walk
  • El Corte Ingles Mall - 15 min walk
  • Castle of Sao Jorge - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Twin Room, 2 Twin Beds
  • Privilege, Superior Double Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed
  • Privilege, Superior Twin Room, 2 Twin Beds
  • Standard Room, Multiple Beds

Location

  • In Lisbon City Center
  • Lisbon Zoo - 9 min walk
  • Gulbenkian Museum - 14 min walk

What’s around

Landmarks

  • In Lisbon City Center
  • Lisbon Zoo - 9 min walk
  • Gulbenkian Museum - 14 min walk
  • El Corte Ingles Mall - 15 min walk
  • Castle of Sao Jorge - 3.1 mi / 5 km

Getting around

  • Humberto Delgado Airport (LIS) - 11 min drive
  • Cascais (CAT) - 22 min drive
  • Sete Rios Station - 5 min walk
  • Campolide Station - 18 min walk
  • Entrecampos Station - 27 min walk
  • Jardim Zoologico Station - 7 min walk
  • Sao Sebastiao Station - 13 min walk
  • Praca de Espanha Station - 17 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 9 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Hotel Lisboa
  • Mercure Lisboa Lisbon
  • Mercure Hotel Lisbon
  • Mercure Lisboa Hotel Hotel
  • Mercure Lisboa Hotel Lisbon
  • Mercure Lisboa Hotel Hotel Lisbon
  • Hotel Mercure Lisboa
  • Lisboa Hotel
  • Lisboa Hotel Mercure
  • Lisboa Mercure
  • Mercure Hotel Lisboa
  • Mercure Lisboa
  • Mercure Lisboa Hotel
  • Mercure Lisboa Hotel Lisbon

Optional extras

Early check-in can be arranged for an extra charge of EUR 45 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 60 (subject to availability)

Self parking costs EUR 9 per day

Breakfast costs between EUR 13 and EUR 13 for adults, and EUR 13 and EUR 13 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Lisboa Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 9 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge of EUR 45 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 60 (subject to availability). Contactless check-out is available.
  • Yes. Nearby restaurants include Baloiço (3-min walk), H&S (4-min walk), and Sete Mares (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Lisbon Casino (16-min drive) is nearby.
  • Mercure Lisboa Hotel has an indoor pool.
8.4.Very good.
  • 10.0.Exceptional

    Great stay Breakfast is amazing

    1 night business trip, Dec 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect

    Very nice comfortable hotel with nice view! Friendly staff and convenient location.

    Karen, 1 night trip, Oct 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel. Inexperience personnel.

    Ricardo E, 1 night business trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Decent, no nonsense accomodations

    Great modern style hotel. I thought the beds were A little hard. Staff was lovely; great breakfast, but other meals are not really available- the dinner we had was only ok. Wish there were more restaurants closer to the hotel, but we had a lovely, affordable stat

    1 night trip, Oct 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

    Jinah, 6 night trip, Aug 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    Lack of food options. Not a bad location 10 min drive from airport. 10 min walk from metro blue line

    4 night romance trip, Aug 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great property is nice and safe area. Seems like a business area with lots of offices around. The transit system is very easy and it takes about 15 minutes or so to the get the City Center. Rooms were very clean and the air conditioning system was very good. Pool area was very nice and had great views. The breakfast at the hotel was very good so take advantage of it if you can! One of the elevators were down and the other one was making tons of crazy noises. Hopefully they got them fixed! Staff was very helpful and the local restaurants were very good! Would definitely stay at this property again!

    Greg, 5 night romance trip, Aug 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the quietness and friendliness of the staff and great service and comfortable room. And the pool on the roof! The location was a bit out of the way from the old city centre but I knew that when i booked.

    8 night romance trip, Aug 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is in a very good location, within a 5 minute walk to the Metro and Regional train station.

    3 night family trip, Jul 20, 2019

    Verified Travelocity guest review

  • 8.0.Very good

    Lovely hotel,

    Kathryn, 3 night trip with friends, Jul 12, 2019

    Verified Hotels.com guest review

See all 179 reviews