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All properties in Flagstaff, Arizona, United States of America

Best Western Pony Soldier Inn & Suites

Mountain Flagstaff hotel with indoor pool

From
S$187

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Outdoor Spa Tub
  • Terrace/Patio
Terrace/Patio. Image 1 of 38.
1 / 38Terrace/Patio
3030 E Route 66, Flagstaff, 86004, AZ, United States of America
8.0.Very good.
  • We were bit by bugs, the room is very noisy and. Hot.

    Jun 12, 2021

  • Checked in our first day and the room smelled, did not look anything like the pictures…

    May 28, 2021

See all 470 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Quiet
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Ski passes
  • 24-hour business center
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In a national park
  • Bushmaster Park - 13 min walk
  • Flagstaff Mall and The Marketplace - 31 min walk
  • Buffalo Park - 40 min walk
  • Sacred Peaks Health Center - 2.9 mi / 4.7 km
  • West of the Moon Gallery - 3 mi / 4.8 km

Enter dates for 2 guests

  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking (2nd Floor)
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)
  • Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Location

3030 E Route 66, Flagstaff, 86004, AZ, United States of America
  • In a national park
  • Bushmaster Park - 13 min walk
  • Flagstaff Mall and The Marketplace - 31 min walk

What’s around

Landmarks

  • In a national park
  • Bushmaster Park - 13 min walk
  • Flagstaff Mall and The Marketplace - 31 min walk
  • Buffalo Park - 40 min walk
  • Sacred Peaks Health Center - 2.9 mi / 4.7 km
  • West of the Moon Gallery - 3 mi / 4.8 km
  • Flagstaff Symphony Orchestra - 3 mi / 4.9 km
  • Heritage Square - 3.1 mi / 4.9 km
  • Lowell Observatory - 4.4 mi / 7 km
  • Northern Arizona University - 8.1 mi / 13.1 km
  • Flagstaff City Hall - 3.3 mi / 5.3 km

Getting around

  • Flagstaff Pulliam Field Airport (FLG) - 14 min drive
  • Sedona, AZ (SDX) - 56 min drive
  • Flagstaff Station - 10 min drive

At a glance

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 18 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Ski passes available
  • Spa tub
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1962
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Best Western Pony
  • Best Western Pony Soldier Hotel Flagstaff
  • Best Pony Soldier & Suites
  • Best Western Pony Soldier Inn Suites
  • Best Western Pony Soldier Inn & Suites Hotel
  • Best Western Pony Soldier Inn & Suites Flagstaff
  • Best Western Pony Soldier Inn & Suites Hotel Flagstaff
  • Best Western Pony Soldier
  • Best Western Pony Soldier Flagstaff
  • Best Western Pony Soldier Inn
  • Best Western Pony Soldier Inn Flagstaff
  • Pony Soldier Best Western
  • Pony Soldier Inn
  • Best Western Flagstaff
  • Best Western Hotel Flagstaff

Optional extras

Rollaway beds are available for USD 10.0 per night

Pets are allowed for an extra charge of USD 20.00 per accommodation, per stay (maximum USD 100.00 per stay)

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Pool access available from 8:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Pony Soldier Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 20.00 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in is available.
  • Yes. Nearby restaurants include The Crown Railroad Cafe (5-min walk), Satchmo's (10-min walk), and Tacos Los Altos (13-min walk).
  • Have fun with nearby winter activities like cross-country skiing and snowboarding. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool.
8.0.Very good.
  • 4.0.Fair

    Sub Par - Disappoint Room & Service

    I was really disappointed with our stay after all of the good reviews we saw. We were supposed to receive a call when our room was ready, and we never got the call. Ended up having to go to a family event in the clothes we travelled in. Only one of the plugins next to the bed actually worked. The sofa bed had a popped spring, so we ended up with our daughter having to sleep in the bed with us. The fridge had been turned off at some point, and when we opened it the entire room smelled like rotten fish for hours. We ran the AC the entire first afternoon we were there, and when we returned at 9:30 that night the temperature in the room as still 75 degrees. We took our dog with us since this was supposed to be a pet friendly hotel. We were told that we couldn't leave the dog unattended, but as long as no one complained it would be fine. Apparently she barked (in the middle of the afternoon), and we received a $75 charge because our dog was barking.

    Kathleen, 2 night family trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing Three Night Stay

    The positive part of our stay was that we had a studio suite which means we had a bedroom and a separate "living" room with two tvs and two bathrooms which was very nice for our three night stay in the area on a road trip (we have a lot of luggage). However, the negative part of our stay out number the positives. First, we found the second bathtub was not clean and had residue from previous occupants. Second, the toliets are so close to the tubs in both bathrooms with walls on the other side so it was very tight and uncomfortable. Third, the hotel is located across the street from the train tracks so every 15 - 20 mins or so the very loud roaring of the large engins and the blowing of the horns could be heard all night long! I am a light sleeper and this made it very hard for me to get to sleep each night. I didn't know this or I would not have booked this hotel so close to the tracks. Fourth, this hotel is older and the walls are VERY thin especially the door to the hallway. Constantly, there was noisy guests and kids in the hallways, noisy housekeepers early in the morning right outside our door and late night partiers rolling in at 3:30 am waking us up throughout our three nights. Finally, the small anount of breakfast offerings they provided were horrible and poor tasting. We booked with Best Western because our past experience with this chain has been excellent but this specific location was a complete disappointment and not what we have come to expect of this brand.

    3 night trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel. A bit outdated, but very clean. Scott the manager was amazing!! Went above and beyond for us. Great customer service!! The pool and hot tub were very clean and nice.

    Judi, 2 night family trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not worth it.

    Not worth it, paid $210 for a night. Room is dated. Bathroom has hairs on the floor.

    1 night family trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay!

    It was such a good stay!

    Brandi, 1 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Fair Stay

    Very easy check in... we had a pet and the fee was reasonable ($25) Clean room, had everything we needed (coffee, bath essentials, etc)... the only con was that the walls and doors are super thin, can hear everything...especially kids and babies 😀😀😀

    Melissa Y, 1 night trip with friends, Mar 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I liked it!!

    Well i thought it was comfy, old but redone and clean. The "small toilet" seemed to be an isdue in some reviews, but it was fine! A very small bathroom, but it depends on what you like. If you prefer huge spacious rooms, not your place here! But fir a nights stay in the middle if a riad trip, beds were comfy, shower was great! I give it a great recommendation. Hot breakfast too!

    1 night trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Adequate accommodations

    It’s been a while since this hotel has been upgraded. The walls were a little thin so you can hear a lot of what was going on any other occupants rooms. But overall a very adequate place to stay on the road or for days

    Amy, 2 night trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Family road trip, one night

    Its an older hotel, but the rooms are decent. Nice free breakfast. Easy check in. My only complaint is the toilet seat/bowl is extremely small, also feels like child size.

    Terrence, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great stay

    A little pricey compared to similar places but not as bad as Phoenix. Bathroom door looked cool but didn't close right, hot tub and pool was great, breakfast not so much. Staff was friendly.

    Sonia, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

See all 470 reviews