Experience Toulouse's vibrant city centre at Hotel Innes by HappyCulture, where a warm welcome awaits. Unwind with daily manager's reception and a bar or stay connected with free in-room WiFi. Multilingual staff and tour/ticket assistance help make your stay seamless.
When you stay at Hotel Innes by HappyCulture, you'll be within a 15-minute drive of Cité de l'Espace and Airbus. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Jeanne d'Arc Metro Station is 3 minutes and Jean-Jaurès Metro Station is 8 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
43 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (up to 10 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Secured on-site self-parking (EUR 10 per night)
On-site parking is limited (max. 1 space per unit)
Height restrictions apply for on-site parking
Off-site parking within 262 ft (EUR 15 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Coffee/tea in a common area
Free daily reception
Shared microwave
Room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Television in common areas
Communal living room
At least 80% of food locally sourced
At least 80% organic food
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic drinking straws
No plastic water bottles
Water dispenser
Baroque architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Secured self-parking costs EUR 10 per night
Parking is available nearby and costs EUR 15 per night (262 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse
Frequently asked questions
Does Hotel Innes by HappyCulture offer free cancellation for a full refund?
Yes, Hotel Innes by HappyCulture does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Innes by HappyCulture?
Yes, pets are welcome, with a maximum weight of 10 kg per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Innes by HappyCulture?
Yes. Self-parking costs EUR 10 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Innes by HappyCulture?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Innes by HappyCulture?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.
What's the area around Hotel Innes by HappyCulture like?
Hotel Innes by HappyCulture is in Toulouse City-Centre, a short 3-minute walk from Jeanne d'Arc Metro Station and 5 minutes' walk from Garonne.
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Hotel Innes by HappyCulture Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Jan, 2025
Excellent stay in Toulouse
Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Laura
Laura, 1-night trip
8/10 Very good
24 Mar, 2025
Staffs were nice and friendly.
Room was clean but too small.
ANNE
ANNE, 1-night trip
10/10 Exceptional
30 Jan, 2024
Great stay!
Maria
Maria, 4-night trip
10/10 Exceptional
29 Oct, 2024
Great wee hotel
Friendly hotel, lovely helpful staff. Very central and close to all amenities
Campbell
Campbell, 2-night trip
10/10 Exceptional
2 Aug, 2024
Nice rooms and staff. Great location!
Paola
Paola, 1-night trip
10/10 Exceptional
27 Feb, 2025
An amazing hotel in the heart of Toulouse
This hotel is a gem centrally and conveniently situated a short stroll away from the heart of Toulouse and the beautiful Victor Hugo Market with all the best restaurants. The hotel was very clean and comfortable. The room was very good. And the parking provided was very helpful. We had the most amazing reception from two extremely helpful and friendly receptionists. Can not praise them enough.
Timothy
Timothy, 2-night trip
8/10 Very good
24 Oct, 2024
A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
David
David, 4-night trip
6/10 Good
30 Dec, 2024
Nice hotel, friendly staff.
Breakfast buffet rather basic. Not the nicest neighbourhood in town, but walking distance to train station.
Hugo
Hugo, 1-night trip
8/10 Very good
20 Dec, 2024
We liked the position of the hotel, very practical and close to the city centre and the public transportation network.
We also liked the staff, very nice and helpful.
We liked a little bit less the cleaning of the room, that could be improved.
Nicola
Nicola, 2-night trip
8/10 Very good
25 Dec, 2023
very good location close to centre, helpful staff
Hem Raj
Hem Raj, 1-night trip
10/10 Exceptional
21 Feb, 2024
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
13 Jun, 2024
Lovely room, in a quiet area
Gemma
Gemma, 3-night trip
8/10 Very good
14 Jun, 2024
A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Dean
Dean, 3-night trip
10/10 Exceptional
30 Aug, 2024
Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
John
John, 4-night trip
10/10 Exceptional
4 Oct, 2023
good hotel well located close to the capitole
philippe
philippe, 2-night trip
8/10 Very good
26 Sept, 2024
3 nights in Tolouse - great staff - breakfast uninspirig but fairly typical for a french hotel. walkable and in good condition - would choose again
Brian
Brian, 3-night trip
8/10 Very good
16 Apr, 2024
Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
John
John, 2-night trip
10/10 Exceptional
3 Nov, 2024
Comfortable and convenient
A very convenient location for accessing the amazing La Citè and also the city centre areas like la Bastide. Lovely view of the castle easy access to local restaurants of a mixed quality.
Very compact room but well laid out for functionality.
Spotlessly clean and very comfortable beds. The spiral staircase may be an issue for some travelers however.
Martin
Martin, 4-night trip
10/10 Exceptional
27 Mar, 2023
Very happy to have chosen HAPPYCULTURE!
Wonderful stay ! Everything was more than expected - location, service, breakfast, confort
Angela
Angela, 2-night trip
10/10 Exceptional
25 Oct, 2024
Laurenço (not sure of spelling) was at the front desk on arrival and was very accommodating. He was able to hold our luggage until check in and check out in order to allow us to sightsee. The breakfast provided was nice and adequate.
The nicely appointed room met our needs. The location was within walking distance to stores and restaurants.
Andrea
Andrea, 1-night trip
8/10 Very good
30 Aug, 2024
Small breakfast room. little variety on the buffet.
German
German, 1-night trip
10/10 Exceptional
4 Oct, 2023
Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.
Andrea
Andrea, 4-night trip
10/10 Exceptional
6 Aug, 2024
Hotel was great except for the uncomfortable pillows.
Linda
Linda, 1-night trip
10/10 Exceptional
22 Feb, 2024
Great little hotel in an excellent location, close walkable distance to the heart of everything. Safe gated parking area. As others have mentioned, the rooms are on the small side, but it was clean and comfortable and the free coffee and water in the lobby is a lovely touch. Breakfast was tasty. Would recommend this hotel!
Claire
Claire, 2-night trip
10/10 Exceptional
5 Jul, 2023
definitely recommend!
We loved our stay in this comfortable hotel with warm, enthusiastic and informative staff.
It is a 10 min walk from the rail station, from which we arrived, and 5 min to the airport bus.
Close to most attractions.